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Hello Merge Tag, Politics

Democrats Don’t Have a Tactics Problem. We Have a Strategy Problem. With Murshed Zaheed | Hello Merge Tag Ep. 52

“It doesn’t matter if Democratic senators or members of Congress put out TikTok videos or bring influencers for special hearings. Ultimately, if it’s not in their bones that they want to fight with everything they have, the people will see right through it.”

Murshed Zaheed has more than 30 years of experience as a leader, organizer, and advocate in a career stretching from D.C. to San Francisco. He’s the founder of Pacifica Strategies, a boutique public affairs firm working with prominent organizations engaged in policy and politics.

He served as the Political Director of CREDO Mobile, empowering its over five million members to fight for progressive change in Washington, D.C., and in state capitols across the country.

He also served as Director of New Media for then-Senate Majority Leader Harry Reid in a senior leadership role and was a member of Gov. Howard Dean’s groundbreaking digital team during Dean’s presidential campaign.

He has watched the Democratic Party cycle through the same conversations about tactics — from blogs in 2006 to TikTok in 2026 — and he’s tired of it.

Not because tactics don’t matter. But because tactics without strategy are just noise.

We covered a lot of ground — from what Harry Reid’s war room actually looked like from the inside, to why Congressional staffers quitting Bluesky is exactly the wrong response to getting yelled at online, to how the Dean campaign’s approach to email was the soul of what we’ve since lost.

Some top takeaways:

  • Strategy first, always. You cannot layer better tactics on top of a weak political position and expect people not to notice.
  • Democratic leaders need to stop treating their email lists as ATMs and start treating them as communities worth actually communicating with.
  • Getting yelled at online is not a reason to log off. It’s a reason to show up more and listen harder.
  • The Dean campaign raised $55 million with a blend of communications, organizing, and fundraising anchored in a real political position. That model exists. We abandoned it.
  • Indivisible is one of the only progressive organizations whose emails Murshed actually reads. Pretty sure he’s not the only one.

Listen to the full episode right here, or wherever you stream podcasts.

If you prefer video, you can also watch our full conversation:

Find all episodes at HelloMergeTag.com or wherever you stream podcasts.

Links

Murshed’s Bluesky and LinkedIn

Pacifica Strategies

Murshed’s Writings

Democrats Need A Battle Plan—And A War Room

About some Congressional Democrats’ frustrations with Bluesky

About diminishing digital reach of progressive powerhouse groups

Referenced Episodes

How Did Democratic Fundraising Get So Problematic, And Where Do We Go From Here? With Josh Nelson | Ep. 15

Running a Bluesky-First Campaign with Kat Abughazaleh | Ep. 32

Checking Back In With Kat Abughazaleh | Ep. 42

Additional Resources

X-Last Strategy from Indivisible

 

Big thanks to our sponsors:

Civic Shout. Learn more about the great work they’re doing to help Democratic campaigns and progressive nonprofits build their lists ethically at civicshout.com/partners.

 

Episode Transcript

This transcript was automatically generated and has not been copy-edited. While it can serve as a helpful guide to our conversation, it may contain errors or omissions. For the most accurate representation, we recommend listening to (or watching) the full episode.

Josh Klemons: Murshed Zaheed has more than 30 years of experience as a leader, organizer, and advocate in a career stretching from DC to San Francisco. He’s the founder of Pacifica Strategies, a boutique public affairs firm working with prominent organizations engaged in policy and politics. He served as the political director of Credo Mobile, empowering its over 5 million members to fight for progressive change in Washington DC and in state capitals across the country. He also served as director of new media for then Senate majority leader Harry Reid in a senior and leadership role and was a member of Governor Howard Dean’s groundbreaking digital team during Dean’s very famous presidential campaign.

Josh Klemons: So Murshed, thank you so much for coming on the pod. One month into Trump’s second term, you wrote a piece called Democrats need a battle plan and a war room. And in it, you argued that Democrats don’t just have a tactic problem tactics. Uh, we also have a strategy problem and that no amount of better spokespeople or snappier Tik Tok videos was going to matter if party leaders hadn’t committed to actually being an opposition party. Um, how are we doing? It’s been a year since you wrote that piece, a year in change. Are we any closer to your vision? Or are we further away? Uh, I’d love to hear your take.
Murshed Zaheed: You know, I I will come in with a glass half full kind of take today. I I I do think since I wrote uh when I wrote that piece about a year ago, things looked really dire. I I felt things were very dire. I I thought the party looked um uh extremely rudderless, right? It looked like it was going uh uh it was sort of floating around without any kind of direction.

Murshed Zaheed: I and and the reason I wrote that post uh or wrote wrote down those reflections and huge thanks to uh uh Brian Pitler who hosted that uh who posted that as a guest post on his well- read u blog called off message.
Josh Klemons: Off message for
Murshed Zaheed: I recommend I I recommend everyone reading it uh every morning for for their for
Josh Klemons: sure.
Murshed Zaheed: their sanity is uh is because what I felt like the Democratic party leadership were have been suffering from an issue and not just Democratic party leadership but I think progressive establishment at large has been suffering for a long time is where they get too infused and enamored with tactics without really thinking about strategy. Right. This is this is a simple dichotomy that uh the distinction between strategy and tactics. It’s uh it but it is fundamental to everything that we have seen transpire in our world and when after the and what happens after every elections when especially when uh the winning side gets to tell all the stories right and after the 2024 election uh uh elections or debacle or whatever you want to call it right the uh the the
Josh Klemons: Nightmare. Sure.
Murshed Zaheed: nightmare We kept hearing one theories after another. How the Republicans dominated the manosphere. Obviously, Democrats were divided over foreign policy issues. Joe uh the consternation with uh consternation with Joe Biden and also how Republicans have been running labs around Democrats uh when it comes to digital comms uh uh the world of digital comms and and and and in reaction you you start reading sort of content in um in in the world of I want to call practitioners media like the the the the uh the media uh the lobby outlets in DC where reporters get you know reporters are I I you know sadly I will I will say it often times are are the ones who really get enamored with tactics right they they will they then they will uh reach out to Democratic operatives you know wouldn’t it more sense if you know how how come Democrats are not been gone on podcast as I’m here on a podcast or how uh uh uh you know if only they did more like videos or something along those lines lives.

Josh Klemons: That’s
Murshed Zaheed: You know, it’s it’s a conversation that we heard like 15 20 years ago. Uh and I know I I will say uh uh I’m going to go on a I’m going to go into the weeds a little bit, Josh,
Josh Klemons: Sure.
Murshed Zaheed: and I promise I’m going to bring it back.
Josh Klemons: We like the weeds here. For
Murshed Zaheed: I’m going to bring it back.
Josh Klemons: sure.
Murshed Zaheed: Uh so about 20 uh uh I think it was 20 2024. Yeah. So 21 uh 20 so 22 years ago about 22 years ago actually almost 22 years ago I um the dean campaign ended and I moved back to
Josh Klemons: Kev
Murshed Zaheed: DC and then I took a job at an organization called Common Cause. I think a lot of probably your listeners know that. And my first job title there was director of online strategy. And this was 2004. Right? And I’m like, I look at my business card. I’m like, hey,
Josh Klemons: Okay.
Murshed Zaheed: what am I doing with my life?

Murshed Zaheed: You know, what what does this mean? But but the one of the reasons I I got that job because my then boss uh Shelley Pingri, who was now an awesome congresswoman from Maine,
Josh Klemons: Mhm.
Murshed Zaheed: was like, yeah. Uh uh she had said like Michelle, you know, I uh love the work you all did at the Dean campaign. We also want to think about the same approaches in terms of building online communities of activists and and and and and sort of refurbish common causes
Josh Klemons: That’s
Murshed Zaheed: uh uh online communication, strategic communication sounds good. But I remember going into various DC places at that time, you know, you would have things like I would hear from people, oh, we just have to block it out. Block the content out. Oh, we need animations. because animation was like a big big thing at that time, you know. So those those those cry is not any different than what we hear now, right? What the the common thread there is everyone is enamored with tactics.

Murshed Zaheed: The actual part of how to uh what to push out. But when it comes down to it, it it really is about strategy. What is the position you want to take? And so when I wrote that piece and I told you I would bring it back in uh about a year ago, there was really no direction that I was sensing from the Democratic party as the opposition. They they they they uh uh um there was good number of pe senators were still going along and voting yes on a lot of Trump nominations, right? And then we saw the whole debacle around government shutdown fight that happened last year and it was unclear if uh then the Senate minority leader Chuck Schumer was really tr truly committed to a unified opposition. Right? When you have when you’re not committed, when your when your fundamental core is not strong in terms of how you want to
Josh Klemons: Mhm.
Murshed Zaheed: set yourself as an opposition party or how relentless and fierce you want to be that impacts whether you are going to be able to go out in various digital platform and communicate, right?

Murshed Zaheed: So what so what I was trying to say is it doesn’t matter uh if Democratic senators or members of Congress put out Tik Tok videos or bring influencers for special hearings or something along the line. Ultimately, if it’s not in their bones that they want to fight with everything they have, the people will see right through it. and that’s why they’re going to get push backs or eye rolls when they come to those platforms and get ratioed or whatn not accordingly. But if you go back differently and you really fight the Republicans and really fight with the tenacity and be fearless about it and actually be on opposition voting, people will respond to it. And I think we have seen that. We have seen some elements of it the last two, three months. I think I would say the congressional Democrats have done a really good job in recent months in pushing back uh specifically following uh the tragedy in Minnesota and in holding firm in terms uh of letting telling Republicans that they are not going to appropriate one another another dollar for um the ICE or CPP given that those agencies have already gotten tens of billion dollars from previous appropriation bills.

Murshed Zaheed: I think we see uh the Democratic Party completely unified in terms of how they’re pushing back against uh the current administration’s needless uh um and arguably lawless war that they’re waging in the Middle East. Just about an hour ago, less than an hour ago, there was a vote on the House floor where Iran war power uh resolution filled by one vote. And I have to say the good the democratic leadership there and um did a really great job
Josh Klemons: Mhm.
Murshed Zaheed: in terms of organizing the party and communicating accordingly. So I have seen some improvements there you know now is it but they still have a long way to
Josh Klemons: So,
Murshed Zaheed: go.
Josh Klemons: and that’s a helpful context I think. So, you think the strategy has improved? Do you think the tactics have
Murshed Zaheed: Uh it’s there’s tactics.
Josh Klemons: improved?
Murshed Zaheed: It’s unclear to me. I think uh uh I think there they they’re still behind. They they can still do more. Right. Um uh I think the now let’s let’s and it it all depends on what tactics you are talking about right it

Josh Klemons: Are are Democrats doing a good job of taking their newfound core strategy
Murshed Zaheed: Hey.
Josh Klemons: and helping people in like obvious so every time I see um polls Donald Trump is so underwater but Democrats are way worse you know it’s like are we like as we’ve sort of grown in
Murshed Zaheed: Yeah.
Josh Klemons: a I mean it sounds like you do think we’ve grown into an opposition party to a degree uh maybe there’s still room to go and I definitely want to talk about how Harry Reid What would Harry Reid be doing today that we’re not? But yeah, I am just curious like if you think like and maybe there’s no one answer like I certainly think you know Chris Van Holland like you talked about him in one of your pieces, you know, going to El Salvador that was like both strategy and tactic like he was able to get news that directly connected back to the story that we desperately needed to be talking about. Um I know there’s also been talk of having a daily press briefing that came up in one of your uh articles where it’s, you know, Pete Buddhajes or somebody like it.

Josh Klemons: uh the party does not seem to ha I mean it’s always the problem when you’re in the wilderness right when you don’t have a president you don’t have a party leader and I think we are struggling with that right now there is no one person who speaks for the party uh which makes it very hard to respond to like the daily horror that we’re seeing out of the Trump administration so let let’s pull it to Harry Reid so you argued in one of your pieces that like the model exists Harry Reid’s war room from 2005 really like changed the tone like the Bush administration was just you know running ramshot over the dems Harry Reid came in, he was a relatively soft-spoken, seemingly moderate, you know, guy. Nobody thought he was going to be this like progressive champion, but he understood that that’s not how you win. Like you you you know, you’ve got to have a stance. You can’t just be in the middle. Um, so talk to us about sort of like I was around at that time, but you know, like I wasn’t following that.

Josh Klemons: So like give us the context and how do you think Harry Reid would be responding to the to what’s going on today? Or is that like a fair question to ask in the context of the a world that’s so different than the one that he served
Murshed Zaheed: Yeah, I think it’s a really good question to ask. Um, you know, one of the first things that Senator Reid did,
Josh Klemons: in?
Murshed Zaheed: uh, was, again, again, this is going beyond tactics. And I’m going to, uh, invoke another, um, favorite senator of mine, Senator Elizabeth uh, Warren. You know,
Josh Klemons: Sure.
Murshed Zaheed: one of her famous uh, saying is personnel is policy, right? I think you probably have heard that in some ways.
Josh Klemons: Mhm.
Murshed Zaheed: uh Senator Reid uh when he was building out this apparat uh apparatus uh leaned into that lean into that concept in a different way. Uh he uh when he was uh building out uh this war he brought in people that essentially reflected the actual Democratic party spectrum, right? He was not afraid to bring in I want to mention my my colleague Ari Rabenhaft uh who you pro I don’t know if you have heard his name but Ari

Josh Klemons: Okay.
Murshed Zaheed: is uh former deputy chief of staff uh for Senator Bernie Sanders and deputy campaign director.
Josh Klemons: Okay.
Murshed Zaheed: uh are uh Ari is a legend in terms of uh Olgard internet organizers or whatnot um you know who they are and Ari actually has been working um I I’ll give him some credit he has been working in the Hungarian elections uh for
Josh Klemons: Ah, interesting.
Murshed Zaheed: the good guys right you know so so he’s he’s he’s fighting he’s always been fighting the good fight
Josh Klemons: Yeah.
Murshed Zaheed: and uh Reed brought in uh uh uh Reed’s chief of staff at that time was uh this woman named Susan McHugh who is incredible, brilliant, sharp. Uh she she was a former comm director. She knew to set up a war room and she had to make sure that it was touching all part of Democratic constituencies and at that part a key part of Democratic constituencies was net roots or the online blogger the blogersphere that was that was coming through. So she brought in people like Ari. She she she uh uh uh uh uh she uh she brought in folks who were doing the traditional media work.

Murshed Zaheed: She brought in f folks who were doing the traditional work of booking senators uh on on cable networks. But the thing that they did was they whenever the White House Bush White House went on a policy offensive, they responded with a fullcourt press everywhere every day. Right.
Josh Klemons: Thanks.
Murshed Zaheed: that that that and that meant not just shooting out press releases that meant like pushing out at that time uh you know post on Daily Coast I don’t know if you remember
Josh Klemons: Sure.
Murshed Zaheed: Daily Coast they would have recommended diaries Senator Reed Ari his team Senator Reed would
Josh Klemons: Sure.
Murshed Zaheed: post recommended post on Daily Coast diaries and you know what he would do not just post content they would engage in the comments even when they were getting push back on something or if somebody was not agreeing with them. And I think that’s something that uh what um the current if if I was running a war room in in the uh on on um in in Congress either on the House side or on the Senate side, we’d make sure that it was touching all parts of the Democratic constituents in including even the ones sometimes who may be skeptical about the strategy and tactics of of the Democra ocratic leadership.

Murshed Zaheed: It’s the only way you can sort of I feel like you can build an authentic and strong unified opposition when you engage all parts of it, you know. So that that just means not just pushing out press releases. You want to make sure that you want to have more most aggressive members on cable. You want to make obviously you want to make sure you do the video content but I also it also means you you use your email platforms email communities in a way so that it’s more than just a marketing uh marketing tool. Uh I think you’ll pro you probably have uh uh if one of the reasons I think when it comes to digital organizing digital comps uh you will see there uh there is skepticism that’s built in into the online world is when they see a Democrat do something or leadership do some things like oh here comes the email solicitations and text solicitations. s unwanted unasked without without any prompt but you never see you don’t see uh um I think it would be it would be ideal if we had this um democratic leaders were also using their email uh communities as uh as an effective tools to communicate at a massive level in terms of pushing out uh uh uh uh pu pushing out their key messages or key strategies or how they’re taking on taking on the administration.

Murshed Zaheed: We don’t see we don’t see much of that because that platform is essentially used as a mark they’re using it as a marketing tool. Um and also uh we don’t see the leadership engage with a progressive community that’s very online progressive community. That’s that’s fundament I think that’s one of the fundamental elements that was missing right you know we we have Netroots Nation coming up in about seven weeks right who
Josh Klemons: Yeah.
Murshed Zaheed: showed up in the first Netroots Nation even before it was Netroots Nation called Yearly Coast Senator Harry Reid he showed up in that
Josh Klemons: Yeah.
Murshed Zaheed: community embraced them and got them fired up even even though he there was a he knew knew there was a good there was a good chance people would ask him tough questions, put him put him he still came and figured out how to how to how to engage the community. Um would we uh are we going to um now fast forward 20 24 years later I can see there might be hesitation on the part of Hakee Jeff or or Chuck Schumer to come to a progressive conference because they they think they may get a hostile reception, right?
Murshed Zaheed: Or they may get a confrontational reception or they may get hard questions. I think they should invert that, you know. I think they should embrace the community and go into the lion’s den and tell them, “Okay, this is what we’re doing. You have ideas, let me hear you.” And sort of build that relationship. And I think it’s really important that they do that. But and they they still have a long way to go in in making that happen.
Josh Klemons: Do you think the Netroots community is um more less or the same amount of receptive to welcoming in somebody who they might be frustrated with on the national level to have those hard conversations today?
Murshed Zaheed: I think uh obviously there has been a lot of history and at this point I I think people are smarter in terms of the kind of questions they want to ask their leaders or whatn not but I think at the end of the day uh folks are most engaged uh in terms of consumer or political information and organ whether they’re communicating, organizing, donating or whatn not they understand the threat uh this country faces the threat that our democracy faces the stakes uh in the elections the vamper so at the end of the day I think if they have I think for every family it’s healthy to have tough conversations and talk it out and make the family stronger.

Murshed Zaheed: So I I I would advocate and encourage democratic leaders to think that think about that and think about that as one of their core strategies when they build their opposition and position themselves at the opposition party. the the best way to get buy in is to really engage the community in an authentic way laying out what the strategy is and and this is I that that leads to further complex questions about the strategy itself like who are they really answering to but but but it’s it’s good to have those tough conversations otherwise it’s going to be it’s going to be like
Josh Klemons: Uh what do you think the role is for activists um when the party or the movement like let’s go bigger than the Democratic party here?
Murshed Zaheed: This
Josh Klemons: Obviously like we the progressive movement are being failed and failing ourselves in whatever you want to call it. Uh, and I do agree like things are better today than they were a year ago, but like obviously we are still very much in the wilderness. What do you think the role is like talking about Harry Reid’s war room is very much a top down approach, which I understand was not his like his whole thing was building relationships.

Josh Klemons: So to say top down is maybe like a little bit too dismissive, but what do you think the role is of those activists of the influencers who have big audiences who are frustrated with the party? Should they be going after the party every day? Should they be keeping those conversations behind closed doors and trying to move them in the right direction or should they be openly, you know, like right now I think we have a lot of progressive activists who are very critical of the party which I’m not in favor of or against. I think it’s a case by case basis. But as a whole, do you think that that is helpful to move us forward or is it like making it harder for us to be able to build those kind of bridges where I’m not saying that Netroots needs to welcome Schumer or Jeff? But my guess is Schumer or Jeffre would not be interested in attending. maybe not net roots but certainly some spaces where they would not necessarily get a friendly um welcome. Is that your

Murshed Zaheed: I I think first of all I think it’s a really good good question Josh.
Josh Klemons: take?
Murshed Zaheed: Um it’s a great question and I think that that requires reflection. I think I I think a role of unhealthy and informed activism is to always push your leadership to uh towards the north star.
Josh Klemons: Sure.
Murshed Zaheed: And I uh and I don’t know who’s who actually said it said it. It could be MLK Jr. but please fact check. I I get but I I felt like I heard this somewhere.
Josh Klemons: That’s
Murshed Zaheed: I it’s like it’s like when somebody is uh advocating very effectively it
Josh Klemons: okay.
Murshed Zaheed: he or she makes the people uncomfortable around around it. I think I’ve heard that effective ad advocacy means that people being uncomfortable. Now I’m going to if you want to look on the other side of the spectrum the right-wing the right-wing have never had any qualms about pushing their leadership right they are ruthless they go at it they are absolutely ruthless and they make no apologies in terms of what their demands

Josh Klemons: Ruthless.
Murshed Zaheed: are over the years NRA Heritage Foundation uh foundation have been absolutely ruthless in terms of coming down and going after moderate Republican leaderships or whatnot and they have and and you have seen the results the last last 30 40 years. No, I I think um u there there should there should be a a strong and hope robust left flank where organizations and activists push u their natural allies on the hill uh this will be the Democrats in a healthy way towards policy points they want them to get to and and I think sometimes they they should be ruthless about it. they should be strong about it and they should be a call out at it is but there’s also balance right I think there’s also need for uh u to be strategic there will be times where where you will have to have backroom discussions uh with the leadership and figure out what’s achievable and what’s
Josh Klemons: Sure.
Murshed Zaheed: not and and this is where you need to have the honest conversation and I say this as somebody who’s been on the both ends of it you So when I worked at Reed’s office, I I would take incoming from a lot of my friends uh my dear friends in including um you know one time I took petition delivery who from Becky
Josh Klemons: I
Murshed Zaheed: Bond at Credo who later became my boss like four six five six years down the line but it was with you.
Josh Klemons: Just
Murshed Zaheed: I think you it’s important to have those back back-end conversations and then I think it is also important for uh progressives to understand like how at certain point they have gone front enough uh uh as far as they could take it but then throttle back and then focus your uh fire on on the bigger picture
Josh Klemons: heat.
Murshed Zaheed: and uh and and and and the more important opposition and then come back at it again. So there’s always a little bit of back and forth, but uh but I also think constant negative negativity is not
Josh Klemons: Yeah.
Murshed Zaheed: helpful either. Um I think if people follow my feed on blue sky, they will see I’m I’m pretty hard on Democrats uh a lot. You know, I I call it like it is some more than others,
Josh Klemons: Some more than others. And yes.
Murshed Zaheed: but at the same time, I’m I’m also sometimes the first ones to give them credit uh when they when they make the right move.

Murshed Zaheed: you know what when they hold firm and when when they listen when they listen to the activists. So I think it is also on the advocates from the outsides to be sharp and strategic and and understand what’s going on
Josh Klemons: Yeah. No.
Murshed Zaheed: inside.
Josh Klemons: Um, I really appreciate that and again it was a big question and it was based on what you were saying obviously like
Murshed Zaheed: Yeah.
Josh Klemons: um I think this is a running theme on this podcast is that like Republicans fund these movements and give them the um wiggle room to like really do whatever they want within a lot of you know some of them like Tucker Carlson seems to be like have his own audience but like certainly
Murshed Zaheed: No.
Josh Klemons: talking points USA is like you know there’s nothing grassroots about the beginning of talking points USA they could get away with saying things that like our activists cannot get away with. They’re journalists. Quote, I’m putting that in quotes. Um,
Murshed Zaheed: Yeah.
Josh Klemons: can get away with asking hard questions in a way that like, you know, you go on to a progressive media show, you expect a friendly interview.

Josh Klemons: And that makes it challenging because we do need to hold each other to account. And I think that we as a party are very our our donors want to see unonymity. That unonymity does not win elections. It does not move the needle. It does not win battles. Like we need a broad coalition of people. And obviously, we’re seeing this right now. Like I don’t know if you like have thoughts on this like third way saying that Dem shouldn’t talk to Assan per it’s like such an interesting we’re literally relitigating 2024 and it’s only 2026 you know it’s like it’s been literally 18 months since we had the fight about whether or not Dem should be going on the manosphere and like how we need our own Joe Rogan and I am in no way advocating that you know Hasan Piker is the voice of the party that I adhere to but he has a huge audience of people that look to him what is more in line with the next Joe Rogan and here we are debating debating whether or not it’s okay to go on his show.

Josh Klemons: So, part of me wonders if we’re just destined to fight the same fights over and over again until everything crumbles because like the fact that we are having this fight so soon after having the fight about how we need our own Joe Rogan and how we need to go on more podcasts, like it does make me worried that we have not learned enough lessons in the last 18 months. Uh, but I don’t know, maybe that’s overly pessimistic. You have any thoughts?
Murshed Zaheed: Yeah. Uh and and and is is it okay if I go a little bit deep on on on on this question?
Josh Klemons: Of course. Of
Murshed Zaheed: And you know,
Josh Klemons: course.
Murshed Zaheed: I will tell you I have not weighed in on on that issue anywhere.
Josh Klemons: You’re the first one who’s had an opportunity to talk about it on this spot.
Murshed Zaheed: Yeah.
Josh Klemons: So,
Murshed Zaheed: I I I have not I have not I don’t think I have even done a single post on it
Josh Klemons: okay.
Murshed Zaheed: uh anywhere.
Josh Klemons: I didn’t see anything from you, but Okay.
Murshed Zaheed: Uh yeah the but I will tell you may maybe I’ll uh this is an opportunity to tell you a little bit of my journey of how I have ended up where I am.
Josh Klemons: Sure.
Murshed Zaheed: The first internship so I I’m one of those people I love politics. I love policy. Uh I I always wanted to be in the world of public affairs and public service. You know I when I moved to America uh you know one of my identities I’m an immigrant right? I moved to US when I was 15. Uh I was so happy to move here with my parents and so I’m like wow I’m moving to somewhere with democracy where I can speak my mind I I can I can work on issues and I’m going to work on making world a better place right so I did the classic political work college democrat and all that so and then when I was a kid in college I went to do internship in DC my first internship in DC summer of 199 And again, I’m going to bring it back.

Murshed Zaheed: I promise. Summer of 1994 was an organization called the Democratic Leadership Council and their think tank called the Progressive Policy Institute,
Josh Klemons: Okay. Okay.
Murshed Zaheed: which is where third way came from.
Josh Klemons: Okay.
Murshed Zaheed: Uh uh uh working on issues on why MAFTA is helpful for the country.
Josh Klemons: Gotcha.
Murshed Zaheed: My second internship, I love DC so much I came back for a second internship. My second internship was then late Senator Joel Lieberman’s
Josh Klemons: No.
Murshed Zaheed: office who is you know I had
Josh Klemons: You were just surrounded by centrists.
Murshed Zaheed: yeah centrist that that was sort of my beginning of my journey and and then and
Josh Klemons: Yeah. Interesting.
Murshed Zaheed: then and then from there on I became I went to law school became a labor lawyer and one and uh worked worked working with the dean campaign dean campaign was
Josh Klemons: Oh.
Murshed Zaheed: sort of like I want to, you know, I I don’t want to say you you go through radicalization, but you you you you go through enlightenment, right?

Josh Klemons: Okay.
Murshed Zaheed: Bush vore in 2000 was my first enlightenment because I was one of the I was one of the attorneys working in West Palm Beach taking depositions from old grandmas and I was
Josh Klemons: Yeah.
Murshed Zaheed: furious when the Democrats conceded that fight. I I felt like Senator Al Gore, Vice President Al Gore and and Joe Joe Lieberman conceded prematurely. And then Iraq was like my second moment. Iraq war in 200 uh 2003 when I saw in disbelief Democratic leadership in Congress just lay down and give B uh uh President Bush at that time Carter Blanch to to to launch his war. Um I uh so I you know like a lot of this lot of a lot of this conversations I I feel like maybe this I show my age. I feel like I’ve I’ve seen this so many times. It is what it is. Um I uh it is it is it is what it is.
Josh Klemons: Yeah.
Murshed Zaheed: I I I feel like I what I will say is this. I have kept my focus on work and issues that I can control on.

Murshed Zaheed: you know, I work on issues that every day that I feel are very important,
Josh Klemons: Good.
Murshed Zaheed: whether that’s on climate justice issues, on immigrant rights issues or whatnot. And I think a lot of times the discussions that happen in DC in organizations like Third Way or whatnot is is they they they set up conversation that’s really interesting for the DC elite media who love a good Democrat on Democrat Democrats and disarray stories and and
Josh Klemons: Mhm.
Murshed Zaheed: I feel like it’s strategic on my part in my little part in my little part if I don’t see into it and rather f yeah and and and and
Josh Klemons: Yeah. You moved as far away from DC as you could, right? San Francisco.
Murshed Zaheed: and rather focus on on things that is actually happening in front of us, right? I mean I I think what do people want to talk about?
Josh Klemons: Sure.
Murshed Zaheed: People want to talk about where I am that gas is approaching seven bucks an hour. People people uh uh my fellow parents, you know, we see our grocery bills every every um every weekend when we go, you know, and I’m where it was a couple of years ago.

Murshed Zaheed: And you have these people, they came into power saying that they’re going to lower our egg prices. And here we are and we see what’s happening and we and and now and and average people right now are in disbelief that this guy is going after the pope. You know, it is that it it is going after Catholic Charities. You know, I think I think those are the conversations those are the conversations to have.
Josh Klemons: Yeah.
Murshed Zaheed: So my recommendation is is this and this is maybe this is a zen approach that I’m taking. I have not weighed into any primary fights at all. Like to me at this point it doesn’t matter this year. I will support whoever becomes the nominee. I will uh if it I don’t care who becomes the nominee in Maine.
Josh Klemons: Sheriff.
Murshed Zaheed: I will support that person even though I may have personal reservations about it.
Josh Klemons: Sheriff,
Murshed Zaheed: I don’t care who becomes a Yeah.
Josh Klemons: does that hold true for next cycle in Pennsylvania?

Murshed Zaheed: No.
Josh Klemons: John Federman,
Murshed Zaheed: Uh no no Fedman is the Federman is the exception.
Josh Klemons: I’ve seen you speak many times about Betterman.
Murshed Zaheed: I think Yeah.
Josh Klemons: That’s why I’m asking.
Murshed Zaheed: Yeah. Yeah. Fed Federman is an exception at this point.
Josh Klemons: sure.
Murshed Zaheed: uh I don’t think that you know he he has shown his cards in terms of who in terms of
Josh Klemons: Yeah.
Murshed Zaheed: who he is and that that that is that that’s that’s an complete
Josh Klemons: Right.
Murshed Zaheed: exception and um but but overall I I I think I I I I don’t think anybody’s going to remember the Hasan Piker debate in October
Josh Klemons: Sure.
Murshed Zaheed: or September.
Josh Klemons: Yeah.
Murshed Zaheed: Uh it Yeah.
Josh Klemons: It just sometimes feels like we’re running in circles. So, I’m just Yeah,
Murshed Zaheed: Yeah.
Josh Klemons: I was just curious like if you had like a gut reaction as someone who lived it so many times like going back to the early as it’s
Murshed Zaheed: I think I I I I think No. Yeah.

Murshed Zaheed: I think Yeah.
Josh Klemons: like we just keep doing this over and over again,
Murshed Zaheed: Yeah.
Josh Klemons: you know?
Murshed Zaheed: I think people who want to live run the circles I have at it. It’s like it have at it in the common threads.
Josh Klemons: Sure.
Murshed Zaheed: Have at it in group chats.
Josh Klemons: Sure.
Murshed Zaheed: you I think you really have to keep the focus on what’s important and and and not uh take it, you know, day uh day by

Josh Klemons: Yeah. So, in one of your pieces,
Murshed Zaheed: day.
Josh Klemons: you talked about how Harry Reid um y’all did polling of like the Daily Coast community and he was at 10%. He’s like,
Murshed Zaheed: Yeah.
Josh Klemons: “Great, let’s talk to him more.” So, you wrote a piece about how congressional staffers were giving up on blue sky because their bosses kept getting yelled at, which does tie directly in line with like it’s not a tactics problem,
Murshed Zaheed: Yeah.
Josh Klemons: it’s a strategy problem, right? It doesn’t matter how brilliant your blue sky post is. If people are mad at you voting for like election deniers for cabinet positions,
Murshed Zaheed: Yeah.
Josh Klemons: you’re going to get yelled at. So, your response essentially was, yeah, like let’s lean in. Let’s have those debates. Um, who do you think is doing a good job of like leaning in and like actually listening to the activists and the criticisms from the left, the right, wherever? Uh, and instead of like shying away from that
Murshed Zaheed: Yeah, I think the obvious one is Representative Alexander uh Okasia

Josh Klemons: fight.
Murshed Zaheed: Cortez. I think she she she she’s always been really brilliant about it in terms of um paying um very close attention to the discussion that’s happening online. I think she is the classic online uh she’s a very online person, right? And I think it reflects reflects through that and sometimes she will have exchanges. Uh I do wish she was engaged more on uh uh more more on blue sky than than X or she she uh I do wish she deemphasized X more in favor of other platforms. Overall, I think um I think I think she has done uh she she has done a really really good job on that front. But sadly,
Josh Klemons: Mhm.
Murshed Zaheed: I think she’s the only exception I can think of.
Josh Klemons: Oh, interesting.
Murshed Zaheed: I I don’t I haven’t really Oh, you know,
Josh Klemons: Okay.
Murshed Zaheed: I haven’t um I I I I will say Mandani has also been really smart in terms of how he uses um his media. But thing about Mandani is he’s he’s got a strategy.

Murshed Zaheed: He’s got a core, right? He’s got a vision in terms of how he wanted to how he wants to govern and what he wants
Josh Klemons: Right.
Murshed Zaheed: to emphasize. And that’s why he always has a plan in place. And that enables him to communicate the way he does in a way that actually is authentic because that’s him, right? Uh and that that’s what it comes down to. And that’s what it comes down to
Josh Klemons: I read a thing um when Al Franken first got elected to the Senate.
Murshed Zaheed: it.
Josh Klemons: Uh he made a joke in a committee and it got a lot of news which he did. It was an accident. Like he was uncomfortable with the fact that he was like getting news for making a joke. He was trying to be a very serious person. But his team and him realized that they could use humor to get stories about issues that they cared about. So they were they became very strategic. They used comedy as a way to get press.

Josh Klemons: Um, not just by accident because he had something funny to say, but on purpose because he wanted people to focus on an issue. And I mean, it kind of goes back to like the whole like mom didn’t win his election because of his videos. He won because his videos were talking about policies people were excited about.
Murshed Zaheed: Yeah.
Josh Klemons: He could have had equally good videos advocating for a terrible policy and nobody was going to get excited about them. Like the videos mattered, of course. like and he’s like, you know, once in a generation ability to like pull it, his team just a genius all the way down. But none of that mattered if the policy wasn’t good. And again, like Al Franken using the joke to accidentally raise awareness about something he didn’t want to talk about would be a cell phone. But recognizing, oh, I can use humor specifically to talk about important issues like you know, use every tool in your toolkit. And like um Donnie certainly done that.
Murshed Zaheed: Yeah.

Josh Klemons: AOC obviously before him was, you know, doing it and is still phenomenal at digital. Um, do you so you you brought up that you wish you would depp prioritize Twitter. I I still call it Twitter. You you feel free to call it whatever you want. Do you think that Dem should completely be off Twitter despite the fact that there’s an audience there or like just like depp prioritize it without disappearing completely? Like what’s your take on Twitter at this
Murshed Zaheed: really good question.
Josh Klemons: point?
Murshed Zaheed: uh you know I think uh there there is a really good recommendation and strategy on this uh and our friends at Indivisible who who by the way I love indivisible I think they are they they they do such good work.
Josh Klemons: They’re amazing for sure.
Murshed Zaheed: One of the few organizations emails I still read because I feel like I learn I learned something from
Josh Klemons: Yeah, they’re
Murshed Zaheed: them.
Josh Klemons: great.
Murshed Zaheed: But Indivisible had uh put out a paper I think it was more than a year and a half ago.

Murshed Zaheed: was called an exost strategy and I think uh it’s called the ex last
Josh Klemons: Okay,
Murshed Zaheed: strategy. If you Google indivisible exast strategy it will it will show up.
Josh Klemons: now I have to check it out.
Murshed Zaheed: Basically their argument is this and I’m going to bring it back to the raid war room like how
Josh Klemons: Sure.
Murshed Zaheed: we all uh how how we how we thought about this is no I don’t recommend anybody deleting their their account on axe. I haven’t uh uh I have locked it up but I still uh I still have uh and I have deleted all my old posts but but I still have it. Uh but as an individual now if I was an organization let’s say if I if I ran an organization that that had a really strong presence on a in the past and now it’s building a presence on other platforms. I wouldn’t recommend that organization to to delete their profile and account on Axe. What I would recommend them recommend to them is to essentially diminish and phase diminish or phase it out.

Murshed Zaheed: And this is think about a comm strategy. Let’s say your organization and let’s say and and and okay, let’s say I’m going to go back. I’m going to pull back in. Let’s say I was working for Senator Reid right now and I was his communications director and we have a big press release that we’re going to drop, a big statement that’s going to uh drop. You know how I would how I would push it out? Uh that press release. I would might just first post it on Instagram, post it on uh Blue Sky,
Josh Klemons: Okay.
Murshed Zaheed: then post it on threads, and then post it on Facebook. I would post it on Axe at the very end, just broadcast it. But then if somebody asked questions, I would maybe engage on Blue Sky or Instagram or Facebook on other threads. I would essentially diminish it. I would never give post original like newsy content on on on X. I would post it somewhere else. I would cross post it on X so that other people can see it.

Josh Klemons: Check.
Murshed Zaheed: I think that’s really uh that’s really that’s that I would that’s it’s a really simple approach that that is that is what’s called X last and I kind of wish Democratic cate this is where I think Democratic candidates uh Democratic leaderships they’re all failing miserably. they they they they they simply don’t seem to grasp it that they can
Josh Klemons: Sure.
Murshed Zaheed: actually um take control here. I will Okay. Do you know what Drudge Report is? Right.
Josh Klemons: Yeah.
Murshed Zaheed: Now,
Josh Klemons: Yeah.
Murshed Zaheed: Drudge Report was a dominant entity in circa 2002, 2003,
Josh Klemons: They broke the they broke some big
Murshed Zaheed: 2004. Anytime something got on,
Josh Klemons: stories.
Murshed Zaheed: Democrats would cower in fear. So back in two uh when I got there, one of the things that we did um you know we started having outlets like Huffington Post that was coming up, outlets like Mother Jones and Think Progress. So I uh uh so when we had something good that we wanted to share uh we and I was having it we were having discussion like who we should share with we give it to uh Carl Holes of New York uh New York Times or whatnot.

Murshed Zaheed: like no why don’t we make news why don’t we give it to our friends in Huffington Post and give it to Nico Pittney
Josh Klemons: Sure.
Murshed Zaheed: or back then Samstein and they will do it and they will do justice to it and splash it you know put it on their page and there were those were the ways that they we built up progressive start building up progressive media infrastructure back then I would suggest that’s how Democrats should should be thinking about X visa v what progressive media infrastructure means do you really have to go out and put uh post uh original new content, fresh content on axe? No. No, you don’t.
Josh Klemons: Yeah.
Murshed Zaheed: Would you lose anything if you don’t post it somewhere else?
Josh Klemons: All
Murshed Zaheed: You absolutely won’t. In fact, you will actually build those communities up, right? I’d rather have them uh give them an exclusive on my on my touch and and
Josh Klemons: right.
Murshed Zaheed: post it on blue sky. I rather have them, you know, in in a radical world come to your site if they have something the DPCC have something really

Josh Klemons: Sure.
Murshed Zaheed: easy to share. Come to I in my in my old job,
Josh Klemons: Invite’s always open.
Murshed Zaheed: I would find somebody like you and I I had I had done stuff like that and and
Josh Klemons: Yeah. Yeah.
Murshed Zaheed: post it on a platform like this and then blast it to other reporters and that’s
Josh Klemons: Sure.
Murshed Zaheed: how they should be thinking about it. But I don’t I don’t think they need to delete people need to delete their axe accounts or or go away from it.
Josh Klemons: Sure.
Murshed Zaheed: But it’s a matter of strategizing and understanding what is it really important. What is it that you’re trying to build
Josh Klemons: I work a lot of campaigns and folks ask if they should be on Twitter and my take at this point is if you’re not already there,
Murshed Zaheed: up?
Josh Klemons: there’s no reason to be there. If you’ve got a following, obviously it’s a different story.
Murshed Zaheed: Yeah.
Josh Klemons: Uh I had this one candidate that I was working with and she had a very large engaged following on Twitter and we were trying to

Murshed Zaheed: Yeah.
Josh Klemons: like move folks off, but she had an engaged following. And I kept saying like she would live tweet events like sports things. And I’d be like instead of doing that on Twitter, do it on Blue Sky.
Murshed Zaheed: You
Josh Klemons: Let’s let’s try to like train people that this is where you’re hanging out. But it’s hard, you know, for a lot of folks that’s where they are. I know Cat Abu Guzle, she came on the pod, like she’s been on twice. the first time she came on specifically to talk about running a blue sky first campaign and she was depprioritizing Twitter. Exactly what you’re talking about. Like it’s not that she wasn’t posting to Twitter,
Murshed Zaheed: brilliant. She’s brilliant.
Josh Klemons: but she was started everywhere else and Twitter would be last.
Murshed Zaheed: Yeah.
Josh Klemons: And then at some point they released they announced they were stopping on X altogether on Twitter altogether.
Murshed Zaheed: Yeah. Yeah.
Josh Klemons: Um and uh so it was interesting watching her transition and obviously she didn’t win her election but damn if

Murshed Zaheed: Yeah.
Josh Klemons: she didn’t build an audience. I mean, she already had an audience, but her her Blue Sky audience is bigger than almost anybody any elected official on Blue
Murshed Zaheed: Bestrun digital campaign in in this past cycle.
Josh Klemons: Sky. Yeah. And best field program. It’s It was pretty wild.
Murshed Zaheed: Uh best program.
Josh Klemons: like phenomenal digital phenomenal
Murshed Zaheed: Brilliant. I I don’t know, Cat, but if you’re listening to this, you are brilliant.
Josh Klemons: field.
Murshed Zaheed: Uh I I hope you know you were you were inspiring. You are brilliant. uh you you are I you know I I I really hope you stay engaged because textbook that’s I mean absolute textbook in terms of how
Josh Klemons: Yeah.
Murshed Zaheed: how she ran how uh how she ran her campaign and I really believe that’s going that that’s that’s the model and that’s the way to
Josh Klemons: Well, she actually just uh is conver my my understanding is she’s converting her campaign now into an organization that helps other campaigns do better field and field not from a traditional field like knocking on doors but actually turning it into like mutual aid hubs.

Josh Klemons: So like her office was famously like a mutual aid hub and she is continuing that now that she’s no longer running but also helping other campaigns convert their models from like these you know sort of dated models that we’ve been running uh into something a little bit more modern and fitting at the time.
Murshed Zaheed: Yeah.
Josh Klemons: So I’m very excited to see where she goes. So I want to ask you you worked on the Dean campaign. Uh they were very cutting edge on the in the digital world like they were one of they were the first or certainly one of the first people to use email as an organizing tool. So talk to us about like how did that come about and how did we go from that to today?
Murshed Zaheed: Yeah.
Josh Klemons: Like um you don’t need to tell the full story like Josh Nelson was actually on the podcast a while back and he did kind of tell the full story but I am curious in your view like how did we how did we start so right and end so wrong and like how do we u***** where we are today?

Josh Klemons: Is that possible in your view?
Murshed Zaheed: Yeah. I I I did listen to that podcast with Josh who is doing an amazing who’s doing
Josh Klemons: Yeah, he’s great.
Murshed Zaheed: who’s doing Lord’s work in terms of trying you know uh in terms
Josh Klemons: Very good friend of the
Murshed Zaheed: of trying to make this space a better place in terms of how how folks
Josh Klemons: pod.
Murshed Zaheed: engage in this practice. Um uh in terms of the Dean campaign, uh I worked um I got there in summer of 200 three right
Josh Klemons: Okay.
Murshed Zaheed: when everything was heating up and uh you know it was it it was it was interesting. The first email um I I got from the Dean campaign somebody forwarded to me. Uh it was a good friend of mine forward to me. was following them through blogs at that time because I was one of those people going to Dean blog every day because I needed I needed to read something that was anti-war and not like stuff that we were
Josh Klemons: Awesome.

Murshed Zaheed: getting in in the traditional media. But I believe vaguely that Senator Dick Cheney was in Texas like in Houston or some somewhere like for extremely pricey fundraiser. uh and and uh it you know it was it was it was so it was something ridiculous. I don’t have the exact amount but people were paying at that time like 2500 bucks so that they could have a sandwich and there was a photo of Dick Cheney eating a sandwich at this fundraiser.
Josh Klemons: Okay.
Murshed Zaheed: And then I got an email from Dean Camping that after after was like, you know, we’re not going to charge you $2500 for a sandwich, but for 25 if you you know, something like if you put in if you put in 25 bucks, it is going to help us get uh you know, get to this point where we are in the campaign and send a message to the establishment that uh uh um the uh the Democrats, the Democratic wing of the Democratic Party very sick and tired of this uh this war and and I remember reading that email at that time.

Murshed Zaheed: It just felt very visceral because no, we did not get anything like that and sure enough that that email like raised like tens of hundreds of thousands of dollars at that time. Uh so uh so when I uh so it it I and at that time I knew that’s that’s kind of if I was going to work on a presidential campaign that’s where I was going to be. I had a really good friend who was working there and it was and it was not something I expected to to end up at. You know, I started out as a labor lawyer right out of law school. So, I thought I was going to work, you know,
Josh Klemons: Right.
Murshed Zaheed: work in other in Senator Joe Lieberman’s campaign or Dick Ghart’s campaign who was a big labor person. But their their position on the Iraq war essentially made it untenable for me.
Josh Klemons: Yeah.
Murshed Zaheed: But remember going to the Dean campaign that was very interesting is when I showed up showed up there uh my uh and uh and my boss at the time Larry Biddle.

Murshed Zaheed: So when I showed up there, it was the finance team that hired me, right? Uh the finance teams that hired me. Uh um and and it’s like I think that there’s something there here for you.
Josh Klemons: Okay.
Murshed Zaheed: It’s like okay why they knew and I’m again getting into the weeds. Uh I’m a big sports fan right like I am just absolutely like one of those very online sports fan that’s in all the online communities.
Josh Klemons: Okay.
Murshed Zaheed: So back in those days and I sometimes I still do. I spent a lot of times on UCLA football’s uh and basketball’s message boards following recruiting and comedy. It’s like so mad you are good with message boards. You understand how message boards work like yeah it’s like okay I think if you know if you know how to
Josh Klemons: Oh, cool.
Murshed Zaheed: moderate these forums I think there’s a job for you the dean campaign. So they h they brought me over um uh to to to essentially build
Josh Klemons: Interesting.
Murshed Zaheed: online communities for the dean campaign on message boards so that they could organize canvasers in Iowa, New Hampshire or whatnot.

Murshed Zaheed: But also then they found another job for me was to help organize house parties online. And so the the first campaign I mean real life house parties.
Josh Klemons: like real life house parties that you were organizing online. Okay.
Murshed Zaheed: Oh yeah.
Josh Klemons: Or as opposed to like online meetings.
Murshed Zaheed: Yeah. Yeah.
Josh Klemons: Got
Murshed Zaheed: No. So, so there were uh I know in the the conversation you had with Josh was Josh was mentioning
Josh Klemons: it.
Murshed Zaheed: that um you know I think you first got Dean emails because of meetups right because of the meetup tools. So that was one element of it. Meetup tools were where you just use the tools and you would get emails and show up.
Josh Klemons: Mhm.
Murshed Zaheed: And then there were actual house parties. A version of beatups became house where you would show up, watch like a video of a and we would like email out CDs and then everybody would like donate like $15, $20 and sometimes the parties would raise like 500 bucks,000 bucks, you know, 1,500 bucks.

Murshed Zaheed: And um so so when uh so my job was to uh work with my colleagues to organize uh h house parties who were leading their efforts and also communicate that content out via online emails or whatnot. That’s when we first started using the email. You know, obviously the email calendar had a cadence where you would have national fundraisers, but then we would do a lot of this organizing, showing up at meetups, showing up at house parties. It was the the the campaign become a blend of commun uh uh uh blend of communications that focused on organizing and fun and fundraising, right? And and it was coming with people’s authentic authentic voices.
Josh Klemons: Okay.
Murshed Zaheed: So I I believe Dean campaign uh at that time raised like like something like 50 $50 million of uh $55 million,
Josh Klemons: The grass.
Murshed Zaheed: right? Yeah. and and and and uh like and 25 of it like 30 of it like came on came out through like online donations to another and I remember the the house parties element of it like we raised like two million bucks like at at our peak in November we were organizing like 1,500 house parties around the country that you know it was it was like the first time we were using online organizing tools emails message boards, blogs, all in unison to get people out in and you know we didn’t use the term at that at the

Murshed Zaheed: time but that’s what became s the genesis of distributive organizing that you later later
Josh Klemons: Sure.
Murshed Zaheed: saw like move on did fight for 15 campaign did um 10 uh 10 15 years later but I think the thing about email we we uh and you probably have this term before we used email as a as a community tool tool, right? Obviously,
Josh Klemons: Mhm.
Murshed Zaheed: it was a fundraising tool, but it was a community. We were talking to people, uh, writing to people in a way that we knew that our friends, our family members, our supporters were opening it and we were sending it to them not just so that they would give us money, but actually letting know what the status of the campaign is, what we’re doing, and how they can help. But I think somewhere it changed and it started with the Obama campaign in 2008,
Josh Klemons: Mhm.
Murshed Zaheed: right? Which was sort of a very polished version of Dean campaign. Uh Obama’s chief uh uh uh chief online person Joe Rosers came from the Dean campaign and you know but I feel like it was that when it we started losing its soul.

Murshed Zaheed: Uh, a lot of people point to uh I think when you talk to Josh, he talked about how it was Dc who really fresh sending out
Josh Klemons: Yeah, he’s he sort of pointed to like post08 like 2010 the Detroit realized that they could start
Murshed Zaheed: those
Josh Klemons: sharing emails across members and like they just had this big distributed network.
Murshed Zaheed: yeah,
Josh Klemons: Um but I mean I’m sure he would not push back too hard on what you’re saying either.
Murshed Zaheed: but no. Yeah. No, no, no, no. I think we we are what we are all we No,
Josh Klemons: I won’t speak for him but
Murshed Zaheed: no, no. I think I think we’re I’m not disagreeing with Joshu at all.
Josh Klemons: right.
Murshed Zaheed: Uh what what I’m saying is like in in my opinion if you the the changes started happening in the Obama campaign like when I would get emails from like Barack Obama that would
Josh Klemons: Mhm.
Murshed Zaheed: say hey you know literally in the subject line hey like that’s not Barack Obama that you clearly did not send me this email this is just a marketing gimmick you know

Josh Klemons: Yeah.
Murshed Zaheed: beat me for dinner in Miami.
Josh Klemons: Yeah,
Murshed Zaheed: know that you did not send me that email, Michelle Obama. That’s when email
Josh Klemons: the Dean campaign didn’t they weren’t doing things like that.
Murshed Zaheed: I
Josh Klemons: Again, I I don’t remember being on the Dean list. I certainly was on the Obama list.
Murshed Zaheed: no we we did not we we it it
Josh Klemons: It was you weren’t trying to like make it seem like Dean was sending an email or it was more like just
Murshed Zaheed: was no.
Josh Klemons: updates from the from the world and whatnot.
Murshed Zaheed: It w it was like it was the actual staffers people who were sending the
Josh Klemons: Got
Murshed Zaheed: email who were actually writing it writing it out the sometimes we had sent
Josh Klemons: it.
Murshed Zaheed: emails guest emails from house party hosts and things like that and but I think it would I mean first of all give let’s give Obama campaign their flowers they they they were amazing right they but they they were beyond amazing but but

Josh Klemons: Amazing for sure.
Murshed Zaheed: but that’s when emails sort of took the leap from being to become a marketing
Josh Klemons: It went from like organizing and fundraising to
Murshed Zaheed: tool and just just really fundraising
Josh Klemons: fundraising.
Murshed Zaheed: marketing and and after the Obama campaign that’s where the practitioners took it right and and I think there was a rush to think about and they and it made sense that you know the all the ideas of AB testing subject lines what what come what people respond to graphics or tax or whatnot, but I think it became sort of a technocrat. It became like a tool more than anything to sort of market a candidate or an organization and and in the process that’s where I think the whole industry lost its soul that it’s now trying to trying to trying to recover, right? I I I mean um I mentioned indivisible. I think indivisible is probably one of the only organizations maybe four or five organizations whose email I actually
Josh Klemons: I I was going to ask you if you think there’s anybody using email for more than just a marketing fundraising

Murshed Zaheed: read
Josh Klemons: tool. Indivisible you brought up before. So,
Murshed Zaheed: no I I I I for me that’s really it at this
Josh Klemons: but that’s it.
Murshed Zaheed: point from the progressive orgs I I maybe maybe there are but but but that’s that’s that’s the only org right now that I that I wait maybe more than
Josh Klemons: That’s the one. Yeah.
Murshed Zaheed: 25 I give it more than uh 10 seconds uh in terms of reading beyond the first
Josh Klemons: Yeah.
Murshed Zaheed: two paragraphs because sometimes they actually provide uh provide useful information. You know there are organizations like uh we make progress which is um congressional progressive caucuses outside organization that send really good emails for practitioners like we like in terms of what’s happening what’s happening legislatively in DC. They’re the emails that will go through the pains of under uh explain to people how reconciliation process
Josh Klemons: Mhm.
Murshed Zaheed: works and all that. So people like me really appreciate those emails. But but overall like um I I every other email that I that I see, they’re all about fundraising.

Murshed Zaheed: This candidate or that candidate, that’s like the direct mail trash that we would get. And I mean it email is what direct mail is.
Josh Klemons: Yeah.
Murshed Zaheed: Like you you see it, you don’t even open the envelope, right? You rip it. You rip the envelope, you put it in the trash.
Josh Klemons: Yep.
Murshed Zaheed: That’s what I do with that’s essentially what I do with a lot of these marketing
Josh Klemons: Yeah.
Murshed Zaheed: emails.
Josh Klemons: If you could snap your fingers and change one thing about our party, what would it be?
Murshed Zaheed: New leaders, new leaders with with with vision and who are fearless uh and who who are inspiring and who are not afraid.
Josh Klemons: anyone in mind or just new like is there somebody you would like uh elevate to that position
Murshed Zaheed: Um
Josh Klemons: or just
Murshed Zaheed: the the only guy that’s giving me life right now is the pope.
Josh Klemons: new?
Murshed Zaheed: You know,
Josh Klemons: He is American born.
Murshed Zaheed: it’s look look how fearless he is.
Josh Klemons: He could be president I guess.

Josh Klemons: He is careless.
Murshed Zaheed: And I’m not a Catholic who is fear but you know all his communication
Josh Klemons: Yeah.
Murshed Zaheed: actually this is really interesting Josh I I’m fascinated by the way he he is communicating right now. He clearly has a core core convict set of convictions and he’s
Josh Klemons: Mhm.
Murshed Zaheed: comm he has this trip in Africa and the way he’s communicating he’s running circles around the Trump
Josh Klemons: Oh yeah,
Murshed Zaheed: regime brilliantly eloquently with class and grace.
Josh Klemons: for sure.
Murshed Zaheed: Um and there’s something to be said there and he’s meeting and you know what he’s meeting his core objectives because the uh people of the conversion rate to Catholicism is through the roof right now.
Josh Klemons: Yeah, I would imagine Catholicism is popular at the
Murshed Zaheed: It is it’s it’s it’s it’s very
Josh Klemons: moment.
Murshed Zaheed: popular and I think I think people can learn from that is you know and Pope is popular on in my in probably because I like a couple of things from Pope but my Instagram reel is like
Josh Klemons: It’s just blowing up.

Murshed Zaheed: is feed is it is blowing up with Pope stuff with funny memes and but but but it’s
Josh Klemons: That’s awesome.
Murshed Zaheed: be it it goes back to the core conviction strategy uh people who have it. People who have them generally tend to be tend to do well.
Josh Klemons: Sure.
Murshed Zaheed: And I think that’s I think it would be good to have really good to have strong leaders uh that that embody
Josh Klemons: Okay. No, I love it.
Murshed Zaheed: that.
Josh Klemons: Uh, how can folks keep in touch with you moving forward? I know you’re on Blue Sky and where else you hanging out that uh folks can find you,
Murshed Zaheed: I think that’s probably I mean I’m on LinkedIn I suppose uh LinkedIn I I I am there
Josh Klemons: Blue Sky. Okay,
Murshed Zaheed: prof in terms of all the professional folks I mean I’m there I’m pretty pretty pretty engaged there but before we
Josh Klemons: cool.
Murshed Zaheed: even um do that I don’t think I I mentioned this Josh uh I I I forgot to note my gratitude to you for having me on the show uh

Josh Klemons: Out. Of course. Happy to have you, man.
Murshed Zaheed: it’s at the yeah needed to
Josh Klemons: A long time
Murshed Zaheed: uh make sure if if there’s a way I hope you can notice that and note this at the end or at
Josh Klemons: coming.
Murshed Zaheed: the beginning because really grateful for you to you uh for having me on the show. I’m really grateful to you uh for how you’re going about this stuff in terms of having this conversations. so important, so thoughtful. Uh there there needs to be really more of this uh in in our spaces, our our uh I think it it does a lot of good. It does a lot of good for our spaces um and the world of advocacy, which in turn does a lot of good for our communities and the country. So so so so grateful to you for that and honored for be
Josh Klemons: I’m humbled uh to have such praise.
Murshed Zaheed: here.
Josh Klemons: I started this podcast because I desperately wanted to uh learn from smarter people than me. Uh and a podcast is a great way to get them to come talk to you. Um but yeah, I know like I have, you know, I hear from folks regularly that they also are learning so much from the folks that come on. So, uh I’m very, um I love this podcast. I love getting to do it and I really appreciate you making the time to come
Murshed Zaheed: Yeah,
Josh Klemons: on.
Murshed Zaheed: thank you so much.

April 22, 2026/0 Comments/by Josh Klemons
https://joshklemons.com/wp-content/uploads/2026/04/Murshed-Zaheed-Democrats-dont-have-a-tactics-problem.-We-have-a-strategy-problem.jpg 1080 1080 Josh Klemons https://joshklemons.com/wp-content/uploads/2023/05/Reverbal-Communications-Josh-Klemons.svg Josh Klemons2026-04-22 15:15:262026-04-22 15:15:27Democrats Don’t Have a Tactics Problem. We Have a Strategy Problem. With Murshed Zaheed | Hello Merge Tag Ep. 52
Email, Politics, Republican Email Tracking

I Asked ChatGPT About Joe Biden and Donald Trump’s Emails And It (Inadvertently) Threw Some Serious Shade

Joe Biden and Donald Trump both send a lot of emails.

But how many they send, and the content of their email programs, is vastly different.

I reviewed 20 emails from each of the two campaigns (they were the most recent 20 emails from a random moment in time – Friday, May 17th at 10:45am central).

Here are some of my findings.

According to the Archive of Political Emails (where I pulled all of these emails), Joe Biden’s campaign sends an average of 1.7 emails per day.

joe biden email sends per day according to politicalemails.org

Donald Trump’s campaign, on the other hand, sends an average of 10.6 emails per day.

THAT IS NOT A TYPO!

Donald Trump’s campaign sends ~10x more emails per day than Joe Biden!!!

donald trump email sends per day according to politicalemails.org

If you are wondering, that is not normal!

Let’s look at their senders

Joe Biden had 10 unique senders for his 20 emails. But mostly, they were just different ways of saying they had come from the campaign.

Four came directly from Joe Biden.

Two came from JoeBiden.com.

One came from Jill Biden and two from Barack Obama.

The rest came from Biden HQ, Team Joe, Team Biden-Harris, Biden-Harris Merch Team, The Biden Campaign and Biden 2024.

Donald Trump had nine unique senders for his 20 emails. But of the nine, six were just different ways of saying Donald Trump.

One was from Donald Trump directly.

Six were from Donald J. Trump.

Two were from I AM DONALD TRUMP (caps his).

One was from “President Trump – Emergency Broadcast” (this one was about him breaking his “unconstitutional ‘gag order’” and declaring that a “liberal judge in New York just threatened to THROW ME IN JAIL”).

And one more was from ALERT FROM TRUMP (again, all caps his).

The remaining emails came from Eric Trump, Lara Trump and three from Donald Trump, Jr.

Let’s look at the email domains they used to send their emails

Here things get interesting.

According to the Archive, all of Joe Biden’s emails came from info@joebiden.com, or the subdomain info@contact.joebiden.com.

This is normal. Typically, no matter how often a campaign emails, all of their emails come from a single sender/domain. This is best practice to let Gmail, Yahoo, AOL, et al know that you are a legitimate organization, not a spammer looking to get through those spam filters.

I reviewed other power senders in the Archive’s database (including the DCCC, John Fetterman, AOC, Ruben Gallego, Ted Cruz, Ron DeSantis and Nikki Haley) and while a few of them used more than one domain, it was generally clear that the switch was due to website updates or some minor deviation. I saw nothing out of the ordinary.

This is not the case with the Trump campaign, who, since the summer of 2019 (when the Archive started their tracking), have sent campaign emails from the following domains:

contact@victory.donaldtrump.com
contact@team.donaldtrump.com
contact@victoryacrossamerica.gop.com
email@usa.buildingourmovement.com
support@theamericanvoter.com
noreply@email.donaldtrump.com
supporting@ourpresident45.com
JKoons@Trumpvictory.com
info@mail.secureconservative.com
donaldjtrump@theoffice45.com
contact@win.donaldjtrump.com
contact@email.donaldjtrump.com
desk@deskofdonaldjtrump.com
contact@mail.saveamerica45.com
gopvictory@saveamericamajority.com
contact@email.saveamerica45.com
contact@m.trumpstore.com
contact@deskofdonaldjtrump.com
contact@e.saveamerica45.com
contact@send.saveamerica45.com
contact@mail.donaldjtrump.com
contact@email.donaldtrump.com
contact@info.donaldjtrump.com
contact@trump.winwith45.com
info@win.donaldjtrump.com
contact@trump-emails.com
contact@support.donaldjtrump.com
contact@victory.donaldjtrump.com
contact@email.trumpvictory45.com

Why might a campaign do something like this?

I asked Josh Bartley, Co-Founder of Campaign Deputy about it. Here’s what he had to say:

There are some legitime reasons for an organization to use multiple domains. Separating out by brands, or products, though in the political space it’s mostly [called] snowshoeing.
Political organizations typically have one email domain they send from, while some larger groups may have one dedicated to donors while keeping their GSuite domain reputation on a separate domain. After that, it starts to get into “Snowshoeing” which spreads your email activity over numerous domain names to try and stay under the radar of spam filters due to the much lower volume per a domain. Having 5+ domains sending is a clear sign of snowshoeing.
This also hurts educating email recipients on detecting fraudulent emails as they are used to frequently changing domain names. BIMI helps with that though no one using a snowshoeing technique will ever sign up for BIMI.
I added the emphasis, because it’s obviously pretty dang important.
The Donald Trump campaign is sending on average 10+ emails a day. In the process, they are doing everything they can — legitimate or otherwise — to avoid spam filters.
This is not a sign of a healthy email program.

General Themes and Takeaways

Beyond the health of the program, let’s dig into the themes and takeaways.

Donald Trump really likes stylized pictures and graphics in his emails.

I say stylized pictures because it’s never just a photo. It’s always a graphic, with a photo in it.

screenshot of a donald trump emailEvery single email has at least one.

Joe Biden on the other hand sends emails that are more text-heavy, and opts for photos over graphics.

I will caveat that this is a place where a 20 email sample size felt quite small. I’ve seen wonderful graphics from the Biden campaign throughout their program. But in the 20 emails I reviewed for this analysis, it was mostly text-based emails, with a few photos, a few GIFs and one chart.

screenshot of biden email

The average word count of a Donald Trump email is 131.05 compared to 210.45 for a Biden email.

Biden’s emails are mostly focused on fundraising, merch or the debate.

Donald Trump’s emails are mostly focused on fundraising, surveys, merch, signing his birthday card and getting advice about his VP pick. Also, on him being gagged and silenced by the Democrats of course.

I did a pronoun analysis.

Joe Biden’s email program used the word “I” 27 times and the word “me” 7 times.
Donald Trump on the other hand used the word “I” 58 times and the word “me” 63 times.

Biden used “we” 87 times compared to Trump using it only 10 times.

Biden used “you” 79 times compared to Trump using it 60 times.

Biden used “us” or “our” 119 times, compared to Trump using them 101 times.

And while Biden’s emails only referenced “they” or “them” once, Trump’s emails referenced “they” or “them” 15 times.

Biden’s emails mentioned “Biden” 36 times and “Trump” 47 times.

Trump’s emails mentioned “Biden” 15 times and “Trump” 70 times.

It was quite clear that while Joe Biden’s emails are very focused on “you,” “we,” “us” and “our,” Donald Trump’s emails are very focused on… Donald Trump.

Issues Mentioned In Their Emails

While both programs are quite focused on fundraising, merch and the like, there were also some clear policies and issues laid out.

The Biden campaign spoke about protecting democracy, healthcare, reproductive rights, LGBTQ+ rights, the economy and infrastructure.

The Trump campaign on the other hand was focused on the real issues that matter, like defending Donald Trump from his many legal issues, calling Democrats corrupt, taking on the media and, of course, railing against the Deep State.

What Does ChatGPT Think About The Two Campaigns?

While I, a human, conducted my own analysis, this is 2024. So of course I had to ask AI to weigh in on these two programs.

So I fed all of these emails into ChatGPT and tried mightily to get it to give me anything interesting and worth sharing.

For the most part, it fell flat.

It’s programmed to be positive, and clearly isn’t interested in stirring the pot.

I asked it for sentiment analyses.

Here’s what I got for Joe Biden:

“Based on the sentiment analysis, the Biden campaign emails vary in tone from optimistic and determined to urgent and concerned, with a primary focus on fundraising and mobilizing grassroots support. Thematic breakdowns include small donations, grassroots support, debate challenges, merchandise promotions, and urgent fundraising appeals.”

Versus what I got for Donald Trump:

“Based on the sentiment analysis, the Trump campaign emails vary in tone from confident and positive to urgent and alarmed, with a primary focus on rallying support, engaging the audience, and fundraising. Thematic breakdowns include endorsements, birthday cards, VP selection, merchandise promotions, defense team formation, and surveys to gauge support.”

I asked it to rate both programs’ level of hopefulness, on a scale of 0-100. Biden got 70 to Trump’s 65. I asked it to do the same for level of desperation and it gave Biden a 45 to Trump’s 35.

I asked it to sum up each program in one word.

Joe Biden got “Inclusive” and Donald Trump got “Defiant.”

It elaborated (because that’s what it does):

“Joe Biden Campaign – Inclusive: The Biden campaign emails focus heavily on unity, grassroots support, and collective action, emphasizing inclusivity and a broad coalition of supporters.

Donald Trump Campaign – Defiant: The Trump campaign emails are characterized by a strong, assertive, and often combative tone, rallying supporters to stand firm against perceived adversaries and challenges.”

I had to try a few ways to get it to give me an answer, but I asked it, based solely on these emails, who would be a better lunch date. It split the difference 🙃

“If [you] value a warm, empathetic, and policy-oriented conversation, Joe Biden might be the better choice. His emails suggest a more personal and inclusive approach, which could make for a thoughtful and engaging lunch.

If [you] prefer a high-energy, assertive, and bold personality, Donald Trump might be the better choice. His emails suggest a dynamic and lively conversation, focusing on leadership and defiance against opposition.

Ultimately, it depends on [your] personal preferences and what kind of conversation [you] are looking for.”

Ummm… thanks?

Finally, struggling to get anything interesting out of it, I asked “If these two candidates were characters from Seinfeld, who would each of them be?”

According to ChatGPT, Joe Biden would be Seinfeld, while Donald Trump would be George Constanza.

BOOM!

I then asked it the same question but about Succession.

According to ChatGPT, Joe Biden would be Logan Roy, while Donald Trump would be Kendall.

DOUBLE BOOM!!

While I’ve never watched Sex and The City, I figured it might be a helpful way to get to the heart of these two candidates.

According to ChatGPT, Biden’s a Carrie, while Trump’s a Samantha.

DAY-UMMMM!!!!

While ChatGPT worked hard not to say anything, in the end, it kind of said it all!

Have any questions for me (or ChatGPT) about these two email programs?

Drop them in the comments or hit me up on Twitter.

Want to make your digital program sound more like a Logan Roy and less like a Kendall? Let’s chat!

 

 

Here are the links to the 40 emails ChatGPT and I analyzed for this blog post:

Biden
https://politicalemails.org/messages/1423675
https://politicalemails.org/messages/1423439
https://politicalemails.org/messages/1423338
https://politicalemails.org/messages/1423278
https://politicalemails.org/messages/1422840
https://politicalemails.org/messages/1422627
https://politicalemails.org/messages/1422243
https://politicalemails.org/messages/1422027
https://politicalemails.org/messages/1421785
https://politicalemails.org/messages/1421313
https://politicalemails.org/messages/1421064
https://politicalemails.org/messages/1420959
https://politicalemails.org/messages/1420893
https://politicalemails.org/messages/1420800
https://politicalemails.org/messages/1420514
https://politicalemails.org/messages/1420395
https://politicalemails.org/messages/1420045
https://politicalemails.org/messages/1419695
https://politicalemails.org/messages/1419606
https://politicalemails.org/messages/1419451

Trump
https://politicalemails.org/messages/1423721
https://politicalemails.org/messages/1423666
https://politicalemails.org/messages/1423567
https://politicalemails.org/messages/1423441
https://politicalemails.org/messages/1423411
https://politicalemails.org/messages/1423287
https://politicalemails.org/messages/1423255
https://politicalemails.org/messages/1423083
https://politicalemails.org/messages/1423001
https://politicalemails.org/messages/1422983
https://politicalemails.org/messages/1422723
https://politicalemails.org/messages/1422581
https://politicalemails.org/messages/1422345
https://politicalemails.org/messages/1422238
https://politicalemails.org/messages/1422174
https://politicalemails.org/messages/1422170
https://politicalemails.org/messages/1421965
https://politicalemails.org/messages/1421947
https://politicalemails.org/messages/1421850
https://politicalemails.org/messages/1421691

 

May 24, 2024/0 Comments/by Josh Klemons
https://joshklemons.com/wp-content/uploads/2024/05/trump-vs-biden-emails.png 1080 1080 Josh Klemons https://joshklemons.com/wp-content/uploads/2023/05/Reverbal-Communications-Josh-Klemons.svg Josh Klemons2024-05-24 09:21:562024-05-24 10:38:25I Asked ChatGPT About Joe Biden and Donald Trump’s Emails And It (Inadvertently) Threw Some Serious Shade
Politics

Want to run the office, much less run the world? Digital tips and strategies to help you get there.

Run the world digital tips - tips to help you run for office

Want to run for office… much less run the world? Digital tips and strategies to help you get there.

Running for office is hard. Being a leader in your community doesn’t just happen.

Whether you want to be a local leader, a national activist, a future elected official or anything else, here are some tips and strategies to help you make a difference in your community while preparing yourself for a better digital future.

Start early

Building a strong digital presence takes time.

You can decide you want to make a difference. But you can’t just expect everyone to suddenly know who you are.

Whether you are actively planning on running for office, or just looking to take on a larger role in your community, it never hurts to start a personal website or blog where you can share your ideas, values, and goals with your audience.

There are plenty of free and inexpensive ways to do this. And talking about the issues at play in your community can start to lay the groundwork for your future by establishing you as a thought leader and helping you to build a following.

Share your opinions on your website or blog, as well as via social media.

And when it comes to social media, don’t just share your own content. Share relevant content you are already consuming. Read an article in your local paper? See a video on YouTube that changed how to think about something? Share it with your takeaways.

You don’t need a million followers on social media — you just need to start building a following of people who recognize you as a leader in your community.

You can also connect with like-minded peers in the process.

By starting early, you can gradually build your online presence and establish credibility, making it easier should the time comes that you decide you want run for office or just that you want to elevate your own voice on an issue you care about.

Pick issues you care about and become an expert

You cannot be an expert on every issue. If you try (or even worse, pretend!) to be an expert on every issue, people will see right through you.

So accept it. Instead of claiming mastery of every issue, pick a few issues (or even just one!) where you really can be the expert.

I was recently speaking with a newly elected member of a City Council. I asked her how it was going and one of the things she shared with me was how she was trying to figure out who the experts were on each issue on the council. Because she knew that she couldn’t be an expert on everything.

She is a true expert on a few issues. And for everything else, she quickly sought out allies and colleagues she could trust to steer her right.

And she’s an elected official!

If you’re not, no one expects you to know everything about… everything.

If you are sharing hot takes on social media on every subject that everyone is talking about, you’re going to turn off more people than you’re going to bring in.

Dig deep on the issues you really care about and do what you can to find credible voices you can trust on everything else.

No one likes a know it all… but people love an expert!

Pick platforms where you’re comfortable and start to build an audience

When it comes to building a digital presence for your political campaign or future leadership aspirations, it’s important to choose the platforms that you feel most comfortable with.

If you are comfortable on video, consider TikTok and Instagram Reels (and possibly YouTube, depending on your goals). If you aren’t, that’s okay!

Plenty of elected officials aren’t on either!

If you only like Facebook, use Facebook! But really use it.

Create a brand account based around your name and start sharing content.

Engage and dig in. Don’t ask people to follow you (I mean you can, but it probably won’t get you far), rather show them why they should follow you.

Until recently, I would recommend to any aspiring political candidates that they should be on Facebook and Twitter. You go on Facebook to talk to the people and Twitter to talk to the press.

If they had bandwidth and interest, they could also start an Instagram account.

In a day and age where Twitter is imploding and there’s a new social media channel every 10 days, my new advice (subject to change of course!) is to be wherever you are comfortable.

No one knows what the digital marketing landscape will look like in 6 months, much less 6 years.

Find a platform that has a decent-sized audience and spend some time sharing content and engaging.

Once you’ve chosen your platform(s), start building your audience by consistently posting content that is relevant, informative, and engaging. Interact with your followers, respond to comments and messages, and actively participate in discussions.

Building a loyal and engaged audience will not only help you spread your message, but it will also establish you as a credible and trustworthy leader in your community.

Which will help you in general, but especially if you decide to run for office down the road.

Build an email list

There’s an old adage that we shouldn’t build on rented land. In fact, I recently shared a podcast episode digging into this concept.

Social media is definitely rented land. And it’s feeling less and less reliable all the time.

While you should absolutely keep posting on social media and building your digital presence, you should also find a reason to encourage people to join your email list.

Maybe share a weekly roundup of relevant news. Or keep folks informed about a certain topic. Don’t just add everyone you know to your mailing list — find a way to get folks excited to opt in.

You can build it out through MailChimp, Constant Contact or Action Network (which is a powerful tool built specifically for progressive activists, organizations and campaigns). But you can also use Substack or Beehiv or ConvertKit or one of the many, many other email marketing options currently available.

While you’re building out your list, consider segmenting it, based on geography, demographics and/or interests. This is quite easy to do in some platforms (like MailChimp) and all but impossible to do in some (like Substack).

Doing so has a lot of benefits — you can email people on different issues based on their interests, or with different calls to action based on where they live.

But if you can’t segment, that’s not a reason not to build.

Growing a list today will help you 10 fold if should you ultimately decide to run for office.

Show up IRL

It’s great to be a leader on social media. But if you want to run for office, you also have to show up sometimes IRL (in real life).

Find events and town halls with local elected officials and attend them. If the local police or fire chief is hosting a Q and A, go! Join the local chapter of your democratic party, or find a different political organization (or 10!) that you can get active in.

People will trust you a lot more should you decide to run for office, if you’ve been showing up and getting involved.

Show people what you can do

Find projects you can take on and show people what you can do.

You can start a tree-planting campaign and make great things happen in your community. Or you can raise money for a worthy cause. Or you can volunteer with a local organization and show folks what you can do.

You don’t need to be wealthy to make a difference. Find a way to organize around an issue you care about.

Show your community who you are. It’s not easy, but it’s important.

Ready to run for office? Or to run the world?

Doing all of the above won’t guarantee you a path to the presidency. But these digital tips and strategies should help set you up on a path to becoming a leader in your community.

Stop delaying and find your passion and your voice. And then get out there and get ready to run the world!

 

Looking for help build out your digital presence or launching your political campaign? Let’s chat! My team and I help progressive campaigns, brands and organizations ramp up their digital programs and win the internet!

And check out my podcast, Hello Merge Tag, which covers social media, politics and where they intersect. You can stream all episodes at HelloMergeTag.com or wherever you stream podcasts.

Good luck and keep in touch! We’re all rooting for you!!

 

July 12, 2023/0 Comments/by Josh Klemons
https://joshklemons.com/wp-content/uploads/2023/07/digital-tips-to-help-you-run-for-office.png 1500 1500 Josh Klemons https://joshklemons.com/wp-content/uploads/2023/05/Reverbal-Communications-Josh-Klemons.svg Josh Klemons2023-07-12 16:05:092023-07-12 16:05:58Want to run the office, much less run the world? Digital tips and strategies to help you get there.
Email, Politics, Republican Email Tracking, Uncategorized

I Signed Up For All The Top-Tier Republican Presidential Candidates’ Email Lists. Here’s What I Learned.

 

Republican presidential candidates email programs

 

I’m a huge nerd for politics, digital and where they intersect. With the Republican nomination for President now in full swing, I just had to sign up for all the top-tier candidates’ email lists. (Someone has to do it!)

While I was already on a few, I started from scratch for all of them, using a backup email address… with tracking!

If you didn’t already know, you can track Gmail addresses (including professional emails using G Suite/Workspace). I wrote a whole blog post on that. Check it out here (there’s a great story in there about a candidate selling his list to a group who went on to support one of his opponents in his primary – so that’s fun!). I did this to make it easier to see who’s selling and renting out their email lists, as the race proceeds.

Donald Trump

So of course, I had to start with the frontrunner.

When I search for Donald Trump, I have to scroll halfway down the first page of Google to find his website. Which makes sense from an SEO standpoint (dude’s in the news A LOT).

With all the money he spends on digital ads (and he spends A LOT), I was a bit surprised to find he wasn’t using Google Search Ads to push to his site. But also, not that surprised. Folks who want to find the Donald, will. So no reason to spend money if he doesn’t have to.

Now here’s something interesting. When I first started doing this (on Wednesday, June 14th), his site redirected me to a WinRed donation page.

Donald Trump political website

But today (Thursday, June 15th), that’s no longer the case.

Not sure if they were updating the site or doing some testing. But whatever it is, his site no longer redirects to WinRed.

His email list sign-up form is right there on the homepage.

His campaign doesn’t ask for name (not even an option to include it). Just email and zip. Both are required to sign up for his list.

Donald Trump Email List

After signing up, I’m redirected to a volunteer form.

Donald Trump Volunteer Form

This one actually surprised me. I’d think the Donald would optimize for money above all else.

There’s still of course a contribute button in the header, as well as a GIANT donate button (like comically large) at the bottom of the page.

Donald Trump donate button

But still, the fact that they are optimizing for volunteers over trying to immediately get me to open my wallet legit surprises me from the Grifter-In-Chief.

Social Channels Listed On His Site

When it comes to social accounts in his footer, he’s got Truth Social, Rumble and Twitter. WHICH IS FREAKING WEIRD!

Donald Trump social platforms

He IS active on Instagram and Facebook. He is NOT active on Twitter – like famously so!

WHY IS THAT IN HIS FOOTER?!

It makes no sense whatsoever.

Ron DeSantis

Next up is Tiny D. Or is it Ron DePuddingFingers? Prefer Ron DeSanctimonious? How about Meatball Ron?

Whatever you call him, he’s second in the polls (though a distant second fwiw).

His site’s about 1/3 of the way down the first page of Google. Not great, but not terrible.

His site design though is… a choice.

Ron DeSantis website

It looks like something out of the MySpace era of the internet.

You have to click “join the team” to sign up for his list. No option to do so directly on his homepage.

Once on the form, he requires first name, last name and email to sign up.

Ron DeSantis email list

 

I personally always recommend against requiring last name. The more info you require, the more folks are going to fail to convert. Get them on the list and then work to learn more about them

That said, I do recommend asking for first name, so you can personalize emails, as well as zip code, so you know where folks live.

Social Channels Listed On His Site

He has the three standard ones – Twitter, Facebook and Instagram. Plus Rumble.

Ron DeSantis social platforms

Nikki Haley

Haley’s site comes up on Google second only to Wikipedia.

When you get there, there is A LOT going on.

Nikki Haley website

One of the many CTAs she has on her homepage is to join her email list.

She doesn’t require last name to sign up, but she does require BOTH state AND zip code. Which is redundant! If you have my zip code, you have my state! Why ask folks to provide both? That’s just bad digital work.

Nikki Haley email list

Social Channels Listed On Her Site

Haley went totally traditional when it comes to social icons on her site. Facebook, Twitter, Instagram and YouTube.

Nikki Haley social platforms

Tim Scott

When I Googled Tim Scott, the very first thing I saw was a paid search ad pushing me toward a WinRed donate page.

Tim Scott winred

That’s the first candidate so far with any search ads for their name. Interesting!

His actual website was about halfway down page one of Google. Which isn’t great, but he’s still early into the race.

The first thing I see on his site is a MASSIVE pop-up with A LOT of CTAs.

Tim Scott website popup

  • Watch a video
  • Donate
  • Check out his store
  • Get tickets for his Hannity Town Hall (Hard pass, but thanks!)

Once getting past his over-stuffed popup, he’s optimized for joining the team. BUT… it sure looks like he and Nikki Haley have the same web developer, doesn’t it? Same header and donate CTAs.

Tim Scott Website

 

Nikki Haley website

When signing up, you are required to provide a cell phone number to join his list.

Which in my personal opinion is ridiculous!

Get folks where you can. How many folks didn’t join his list because they didn’t want to provide a phone number? I’m guessing quite a few.

(I for one gave him a fake phone number — I’m willing to read his emails, but I really don’t want his texts.)

Tim Scott email list

Social Channels Listed On His Site

Like Haley, he has all the traditional channels on his site. Instagram, Facebook, Twitter and YouTube.

Tim Scott social platforms

Chris Christie

When Christie first announced his run, he didn’t have a live website. His URL didn’t redirect to an email sign-up form or a WinRed donate page. It was just a giant white screen. The favicon and preview both said “coming soon.”

To announce a Presidential run without a website, in 2023, is bananas. Nothing else to say here.

Chris Christie Website at LaunchHe now has a site. And when I Google him, it’s the first hit.

So that’s good for him.

He’s optimized his homepage for email sign-ups.

Chris Christie Email List

He requires first and last name to sign up. As I mentioned above, I personally wouldn’t make last name required. But that’s nothing like requiring a phone number!

Social Channels Listed On His Site

Christie too has the traditional social suite on his site.

Facebook, Twitter, Instagram and YouTube.

Chris Christie Social Platforms

Though it’s kinda funny because since his whole campaign is based on the idea that “truth matters” he invites folks to “follow the truth.”

Which means something specific for Donald Trump (ala Truth Social), who gave his social channel the dumbest name of all time. That kind of language still must lead to confusion, even for power users of the site.

Mike Pence

Finally, we come to Mike Pence.

Poor, poor Mike Pence.

He’s the second candidate running search ads against his name. They direct to a WinRed donation page.

But WinRed paid ads aside, his website’s not on Google. I mean, I’m sure it is. But I scrolled — FOR A WHILE — and it was nowhere to be seen.

I saw a Vox page covering Pence as VP. Same with C-Span and Fox. And lots of coverage about his launch. Apparently, he even has an IMDB page, which showed up (I assumed it was some poor sap who shared his name, but NO, it’s him!).

Here’s what he’s “known for” if you’re curious.

Mike Pence IMDB

I also saw numerous paid ads directing to his WinRed page. But his actual website was nowhere to be seen. And like I said, I scrolled… for a while.

I finally had to go to his Twitter account to find his URL. It’s mikepence2024.com. He also owns mikepence.com if you’re curious. That URL redirects to his site.

His site’s fine.

His sign-up form is front and center.

It doesn’t ask for first name (a mistake imho).

It does ask for phone, but doesn’t require it, which is smart.

Mike Pence email list

But… get this… when I try to fill out the form, it doesn’t work.

No error message, no confirmation. Nothing. Which is just… too perfect. 🙃 😂 👀

Social Channels Listed On His Site

Like all the other candidates polling in low single digits, he has the traditional social platforms on his site.

Mike Pence social platforms

In the coming months, I’ll be following all of these candidates’ email, social media and general digital programs… so you don’t have to!

Join my mailing and list and connect with me on Twitter and/or TikTok for regular updates.

If you are into this type of content, you’ll probably also appreciate my podcast Hello Merge Tag. It looks at social media, politics and where they intersect. Listen to all episodes at hellomergetag.com or wherever you stream podcasts.

Want to take your own digital program to the next level? My team and I would love to help!

Learn more about what we do and let’s connect and see how we might work together on better telling your digital story.

 

###

 

I wrote a follow-up after being on these lists for 7 weeks. You can find that here.

June 15, 2023/2 Comments/by Josh Klemons
https://joshklemons.com/wp-content/uploads/2023/06/republican-email-list.jpg 1080 1080 Josh Klemons https://joshklemons.com/wp-content/uploads/2023/05/Reverbal-Communications-Josh-Klemons.svg Josh Klemons2023-06-15 12:01:112023-12-19 16:39:20I Signed Up For All The Top-Tier Republican Presidential Candidates’ Email Lists. Here’s What I Learned.
Email, Hello Merge Tag, Politics

9 Things We Can Learn About Email From A Truly Awful Email Program | Hello Merge Tag Ep 5

Man looking horrified at his phone - name of Hello Merge Tag episode: 9 things we can learn about email from a truly awful email program

A while back, a conservative organization acquired our email address and started spamming us with one of the worst email marketing programs we’ve ever seen.

This was next-level bad.

So bad in fact that we just had to write up some takeaways we could learn about writing better emails from their no-good-very-bad-what-is-even-happening-here email program.

We covered 9 key takeaways:
1) Don’t Buy Email Lists
2) Onboard New Signups To Your List
3) Subject Lines Matter
4) Preview Text Also Matters
5) Spell Check Is Your Friend
6) Formatting Is Also Your Friend
7) Keep Your Calls To Action Clear
8) Preview Your Draft Before Sending
9) Write For Mobile… Or At Least For The Internet!

Have anything to add to our key takeaways? Share them with us at hellomergetag.com or hit us up on Twitter.

*****

This episode of Hello Merge Tag was adapted from a blog post published in March. You can find that blog post – along with loads of screenshots – here.

We also mentioned a blog post that shared the story of a political campaign selling their email to a group that went on to open support one of their opponents. You can find that post here.

This episode also references an episode of our other podcast Step Up Your Social where we talked about using customized bitly links. You can find that episode here.

Listen to the full episode right here or wherever you stream podcasts.

Find all episodes at HelloMergeTag.com

 

 

 

I put together an Email Success Checklist, to help make sure your email is ready to go before you hit send. Download it free today.

 

May 30, 2023/0 Comments/by Josh Klemons
https://joshklemons.com/wp-content/uploads/2023/05/tips-for-better-political-email.png 1500 1500 Josh Klemons https://joshklemons.com/wp-content/uploads/2023/05/Reverbal-Communications-Josh-Klemons.svg Josh Klemons2023-05-30 10:12:292024-01-11 12:07:599 Things We Can Learn About Email From A Truly Awful Email Program | Hello Merge Tag Ep 5
Email, Politics

How This Congressman Elect Is Using Email To Flip the Script

Google “political email” and you’ll find endless stories about how terrible it’s become. Campaigns — on both sides of the aisle — are buying and swapping lists and then spamming folks relentlessly, endlessly begging for dollars.

Many of these campaigns aren’t even bothering to onboard new emails — warming them up with intros and soft asks before making their pitch — they’re simply buying emails, dropping them into their systems and hitting send.

I’ve heard so many stories of folks getting emails from candidates they’ve never heard of, in states they’ve never lived, asking them for money for races they are not following. Needless to say, people are frustrated.

While this has been a problem for several cycles, we’re starting to see the long-term consequences of this system really emerge.

I’ve spoken with numerous people who still support candidates, but simply refuse to give them money, because they are afraid that doing so will lead to a deluge of spam clogging up their inbox.

And, despite the fact that a big part of my job is writing fundraising emails, fair enough!

I get it. Heck, my inbox is constantly overflowing with unsolicited junk.


Jeff Jackson is a Congressman-elect from North Carolina. He’s a rising star in the democratic party — if you don’t already know his name. You should.

Recently, he rolled out something simple… but revolutionary as far as campaign email goes. He started his own Substack.

If you don’t know Substack, it’s a platform that lets you write emails. That’s pretty much it. Writers can offer a free and/or a paid tier. A whole lot of reporters and big names have left established media institutions to start their own Substacks. I personally subscribe to at least a dozen (if not more) and am even launching my own called Free Digital Tools (where I’ll share – you guessed it – Free Digital Tools!).

In Jackson’s about section he explains why he started this project:

“I’ve done roughly 150 town halls in the last two years of campaigning, and it’s become clear from the experience that connecting directly with people is one of the most important parts of elected service.

Now that we’ve won, I want to keep it going – but I also want to expand it.

Part of that is going to be giving people something we don’t see often: a first-person, weekly account of serving in Congress.

I won’t have an abundance of time to do a lot of writing – so I’ll make it quick – but then again, you don’t have much time to read. So maybe it’ll be a match.

There’s no premium/paid version. Totally free.

Why does connecting directly with people matter? Because transparency is good in and of itself and you should expect more than you get from people in my position.”

You can read more (and subscribe) at jeffjacksonnc.substack.com.

As of this writing, he’s rolled out two issues. The first was just a promo announcing what to expect. The second is titled “Here’s what happen right after you get elected to Congress.”

It’s simple. But honest, personal and interesting.

It’s about him and his family going through something that so few people will ever go through, and helping us experience it through his eyes.

Alexandria Ocasio-Cortez (ever heard of her?) was already wildly popular when she won her Congressional seat. But she helped show the world what to expect from her by livestreaming and sharing her onboarding experience via social media in real-time. It was a total flip of the script. She was taking something secretive and restricted and soaking it in sunshine.

AOC tweeting about what it's like to enter congress.

AOC livetweeting about her Congressional onboarding

She showed her followers, and the world, that she would not be silenced or awed by pomp or tradition and forced a real conversation about Congressional onboarding.

Whether Jackson continues on the path AOC laid out, or finds a different way forward, time will tell.

But what’s clear is that Jackson, like AOC, understands that “digital” is about more than simply asking for money. It’s about building a community and gaining the trust of those you hope to lead.

My prediction is that we’ll see many more such Substacks pop up in the coming months.

Just like we’ll see more Slack and Facebook Groups emerge from campaigns who understand that an audience doesn’t exist only to bankroll it, but also to sustain it.

John Fetterman didn’t invent the idea of closed digital spaces for audiences, but he and his team certainly invested heavily in creating, growing and moderating them. His team rolled out a Facebook Group, a Slack Channel and a Twitter Group DM and despite having access to tens of thousands of people, they never once (so far as I saw) asked for money on those platforms.

Because that’s not what those communities were for. Rather they were there to educate their audience on how to be advocates for the campaign while also creating a direct line so that the campaign could learn directly from its audience!

They regularly asked for volunteers for organizing shifts, but they also responded to issues being raised by supporters in real-time.

And while they never asked for money directly, I’m betting they saw a very real return on their investment. Because someone who feels a part of something is far more likely to donate the next time they get an email or text message asking them to, than someone who doesn’t know who you are or even what office you are running for.

The Democratic party needs more people like John Fetterman, AOC and Jeff Jackson, who inherently understand the value of community and are willing to invest what it takes to build and foster it. What it needs less of: spammy emails that no one wants clogging up our collective inboxes.


Looking to take your digital program to the next level?

Let’s talk!

 

I put together an Email Success Checklist, to help make sure your email is ready to go before you hit send. Download it free today.

December 26, 2022/0 Comments/by Josh Klemons
https://joshklemons.com/wp-content/uploads/2022/12/aoc-twitter-digital.png 534 1764 Josh Klemons https://joshklemons.com/wp-content/uploads/2023/05/Reverbal-Communications-Josh-Klemons.svg Josh Klemons2022-12-26 14:48:512024-01-11 12:09:31How This Congressman Elect Is Using Email To Flip the Script
Email, Step Up Your Social

Don’t Let Bureaucrats Write Your Most Important Emails | Step Up Your Social Ep 22

So many brands works so hard on their social media posts and newsletters, but overlook crucial comms opportunities by outsourcing important messaging to bureaucrats.
​
When someone places an order with you, or donates to your organization, or even just signs up for your newsletter, are they welcomed into the family and made to feel as special as they are? Or simply sent a brief “thanks”?Too many brands overlook such key moments in their audience journey. In today’s episode of Step Up Your Social, we’ll look at one massive failure, and a whole bunch of successes.
​
Hopefully this episode will inspire you to revisit your own customer or donor journey and edit accordingly!​Listen to the full episode here or wherever you stream podcasts. And scroll down for a full episode transcript.

​​​Find other episodes of Step Up Your Social here.​

Full Episode Transcript

A friend of mine recently had his outstanding student loans forgiven as part of the Public Service Loan Forgiveness program, which forgives all outstanding student loans for people who have spent 10 years working in public service.

He knew he was getting close, but the program is complicated and he didn’t know exactly when he would cross the ten-year threshold.

Then one morning, the email arrived.

The subject line read “You’re amazing” and when he opened it, it screamed “Congratulations” in 36 point font next to a picture of fireworks.

“Our country couldn’t work without you and the work you do” it continued.

There was a GIF of Jim and Pam from The Office giving each other an air high five.

The email went on: “The United States government thanks you for your dedication to our civil society and we are excited to inform you that all of your remaining student loans have officially been forgiven.”

Then there was a picture of President Joe Biden eating an ice cream cone and a note that read “whether you like ice cream, travel, or just an extra hour in bed, we hope you find a way to celebrate this tremendous achievement. Congratulations. And thank you for your service.”

Of course that is not at all how the email read.

Rather the email’s subject line informed him: “Action Required: View the message in your Paperless Inbox and take action.”

The email itself was a templated form with a green button inviting him to “go to paperless inbox.”

Once there, he found a PDF formatted to look like a letter informing him that his loans had been forgiven.

It did use the word “congratulations,” but everything that followed would have looked more in place from his accountant at tax time than the federal government informing him that his life just got a whole lot better.

Now granted — this is an official correspondence from the US Government.

But here’s the thing — the US government is a brand, just like any other. And, as is all too obvious for anyone who follows even the slightest bit of news, it’s got a massive branding problem.

What an amazing opportunity the government has to recognize the once in a lifetime gravity of this message and take advantage of it to buy itself some massive — and much earned — good will.

The federal government is rewarding people for their hard work and consistent payments with a massive gift. Rather than letting an amazing copywriter draft this life-changing note, they let a loan servicing company do it, where it was promptly outsourced to a bureaucrat.

What a missed opportunity.

——
So you, the listener, are most certainly not responsible for drafting comms for the federal government. So why are we talking about this on an episode of Step Up Your Social?

Simple. So many brands make the same mistake (if on a much smaller scale).

They worry so much about every tweet and Facebook post and newsletter, but then let bureaucrats write emails that matter so much.

Here’s a test for you — pause this episode and go subscribe to your own newsletter with a new email address. What happens when you do?

Do you knock your own socks off with your welcome, or do you get a simple “thank you for subscribing” and then get added into the standard queue waiting to hear from your brand again… eventually?! There’s probably a decent shot you didn’t even get a confirmation at all, right?

The Hustle is a phenomenal daily email that shares business and technology news right to your inbox.

Their content is amazing and they work hard ensuring their readers enjoy every issue. They definitely understand that a welcome email is a huge part of setting expectations and welcoming users into their community.

Years ago they went viral, not for their reporting or their formatting, but for their confirmation welcome email.

The welcome email informed them that the moment they subscribed, a buzzer went off in their office and now everyone was celebrating with hand shakes, hugs and even shots of tequila.

Silly? Yes. Memorable? Hell yes!

You can find the full email here.

——

And it’s not just welcome emails that get overlooked.

I’m a paying Canva user. I pay annually.

The typical company would send a note letting me know that my credit card was about to get billed. But Canva is no typical company.

Rather than informing me I owed them money, they wished me a happy anniversary and congratulated me on another great year using their amazing product.

My wife and I have two little kids. We recently bought them each a pair of Keen sandals. A few weeks after buying them, we got an email from Keen asking if “those shoes dirty yet?” chock-full of helpful cleaning tips to keep our kids shoes looking clean and ready to go.

——

I’ll close this episode with one more example. When CD Baby first launched in the late ’90s, they were shipping physical CDs to people. Weird, I know.

Every order resulted in an automated email, which simply read “Your order has shipped today. Please let us know if it doesn’t arrive. Thank you for your business.”

But one day, Derek Sivers, the founder of CD Baby, realized that he could do better. So he replaced that bureaucratic drivel with the following:

Your CD has been gently taken from our CD Baby shelves with sterilized contamination-free gloves and placed onto a satin pillow.

A team of 50 employees inspected your CD an d polished it to make sure it was in the best possible condition before mailing.

Our packing specialist from Japan lit a candle and a hush fell over the crowd as he put your CD into the finest gold-lined box that money can buy.

We all had a wonderful celebration afterwards and the whole party marched down the street to the post office where the entire town of Portland waved “Bon Voyage!” to your package, on its way to you, in our private CD Baby jet on this day, Friday, June 6th.

I hope you had a wonderful time shopping at CD Baby. We sure did. Your picture is on our wall as “Customer of the Year.” We’re all exhausted but can’t wait for you to come back to CDBABY.COM!

Quite a re-write!

Sivers claims that simple email created “thousands of new customers.”
And I believe him! I know I for sure would be way likelier to tell my friends about it, then a note simply informing me that my CD has shipped.

——

So here’s your assignment: go through your own customer or donor journey and ask yourself – do your most important communications sound like they were written by a bureaucrat or by someone who actually loves your brand as much as you do.
​
Edit accordingly!

July 29, 2022/0 Comments/by Josh Klemons
https://joshklemons.com/wp-content/uploads/2022/07/Ep-22-Bureaucrats.png 1500 1500 Josh Klemons https://joshklemons.com/wp-content/uploads/2023/05/Reverbal-Communications-Josh-Klemons.svg Josh Klemons2022-07-29 19:25:242024-12-16 13:28:36Don’t Let Bureaucrats Write Your Most Important Emails | Step Up Your Social Ep 22

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