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Hello Merge Tag, Politics

Democrats Don’t Have a Tactics Problem. We Have a Strategy Problem. With Murshed Zaheed | Hello Merge Tag Ep. 52

“It doesn’t matter if Democratic senators or members of Congress put out TikTok videos or bring influencers for special hearings. Ultimately, if it’s not in their bones that they want to fight with everything they have, the people will see right through it.”

Murshed Zaheed has more than 30 years of experience as a leader, organizer, and advocate in a career stretching from D.C. to San Francisco. He’s the founder of Pacifica Strategies, a boutique public affairs firm working with prominent organizations engaged in policy and politics.

He served as the Political Director of CREDO Mobile, empowering its over five million members to fight for progressive change in Washington, D.C., and in state capitols across the country.

He also served as Director of New Media for then-Senate Majority Leader Harry Reid in a senior leadership role and was a member of Gov. Howard Dean’s groundbreaking digital team during Dean’s presidential campaign.

He has watched the Democratic Party cycle through the same conversations about tactics — from blogs in 2006 to TikTok in 2026 — and he’s tired of it.

Not because tactics don’t matter. But because tactics without strategy are just noise.

We covered a lot of ground — from what Harry Reid’s war room actually looked like from the inside, to why Congressional staffers quitting Bluesky is exactly the wrong response to getting yelled at online, to how the Dean campaign’s approach to email was the soul of what we’ve since lost.

Some top takeaways:

  • Strategy first, always. You cannot layer better tactics on top of a weak political position and expect people not to notice.
  • Democratic leaders need to stop treating their email lists as ATMs and start treating them as communities worth actually communicating with.
  • Getting yelled at online is not a reason to log off. It’s a reason to show up more and listen harder.
  • The Dean campaign raised $55 million with a blend of communications, organizing, and fundraising anchored in a real political position. That model exists. We abandoned it.
  • Indivisible is one of the only progressive organizations whose emails Murshed actually reads. Pretty sure he’s not the only one.

Listen to the full episode right here, or wherever you stream podcasts.

If you prefer video, you can also watch our full conversation:

Find all episodes at HelloMergeTag.com or wherever you stream podcasts.

Links

Murshed’s Bluesky and LinkedIn

Pacifica Strategies

Murshed’s Writings

Democrats Need A Battle Plan—And A War Room

About some Congressional Democrats’ frustrations with Bluesky

About diminishing digital reach of progressive powerhouse groups

Referenced Episodes

How Did Democratic Fundraising Get So Problematic, And Where Do We Go From Here? With Josh Nelson | Ep. 15

Running a Bluesky-First Campaign with Kat Abughazaleh | Ep. 32

Checking Back In With Kat Abughazaleh | Ep. 42

Additional Resources

X-Last Strategy from Indivisible

 

Big thanks to our sponsors:

Civic Shout. Learn more about the great work they’re doing to help Democratic campaigns and progressive nonprofits build their lists ethically at civicshout.com/partners.

 

Episode Transcript

This transcript was automatically generated and has not been copy-edited. While it can serve as a helpful guide to our conversation, it may contain errors or omissions. For the most accurate representation, we recommend listening to (or watching) the full episode.

Josh Klemons: Murshed Zaheed has more than 30 years of experience as a leader, organizer, and advocate in a career stretching from DC to San Francisco. He’s the founder of Pacifica Strategies, a boutique public affairs firm working with prominent organizations engaged in policy and politics. He served as the political director of Credo Mobile, empowering its over 5 million members to fight for progressive change in Washington DC and in state capitals across the country. He also served as director of new media for then Senate majority leader Harry Reid in a senior and leadership role and was a member of Governor Howard Dean’s groundbreaking digital team during Dean’s very famous presidential campaign.

Josh Klemons: So Murshed, thank you so much for coming on the pod. One month into Trump’s second term, you wrote a piece called Democrats need a battle plan and a war room. And in it, you argued that Democrats don’t just have a tactic problem tactics. Uh, we also have a strategy problem and that no amount of better spokespeople or snappier Tik Tok videos was going to matter if party leaders hadn’t committed to actually being an opposition party. Um, how are we doing? It’s been a year since you wrote that piece, a year in change. Are we any closer to your vision? Or are we further away? Uh, I’d love to hear your take.
Murshed Zaheed: You know, I I will come in with a glass half full kind of take today. I I I do think since I wrote uh when I wrote that piece about a year ago, things looked really dire. I I felt things were very dire. I I thought the party looked um uh extremely rudderless, right? It looked like it was going uh uh it was sort of floating around without any kind of direction.

Murshed Zaheed: I and and the reason I wrote that post uh or wrote wrote down those reflections and huge thanks to uh uh Brian Pitler who hosted that uh who posted that as a guest post on his well- read u blog called off message.
Josh Klemons: Off message for
Murshed Zaheed: I recommend I I recommend everyone reading it uh every morning for for their for
Josh Klemons: sure.
Murshed Zaheed: their sanity is uh is because what I felt like the Democratic party leadership were have been suffering from an issue and not just Democratic party leadership but I think progressive establishment at large has been suffering for a long time is where they get too infused and enamored with tactics without really thinking about strategy. Right. This is this is a simple dichotomy that uh the distinction between strategy and tactics. It’s uh it but it is fundamental to everything that we have seen transpire in our world and when after the and what happens after every elections when especially when uh the winning side gets to tell all the stories right and after the 2024 election uh uh elections or debacle or whatever you want to call it right the uh the the
Josh Klemons: Nightmare. Sure.
Murshed Zaheed: nightmare We kept hearing one theories after another. How the Republicans dominated the manosphere. Obviously, Democrats were divided over foreign policy issues. Joe uh the consternation with uh consternation with Joe Biden and also how Republicans have been running labs around Democrats uh when it comes to digital comms uh uh the world of digital comms and and and and in reaction you you start reading sort of content in um in in the world of I want to call practitioners media like the the the the uh the media uh the lobby outlets in DC where reporters get you know reporters are I I you know sadly I will I will say it often times are are the ones who really get enamored with tactics right they they will they then they will uh reach out to Democratic operatives you know wouldn’t it more sense if you know how how come Democrats are not been gone on podcast as I’m here on a podcast or how uh uh uh you know if only they did more like videos or something along those lines lives.

Josh Klemons: That’s
Murshed Zaheed: You know, it’s it’s a conversation that we heard like 15 20 years ago. Uh and I know I I will say uh uh I’m going to go on a I’m going to go into the weeds a little bit, Josh,
Josh Klemons: Sure.
Murshed Zaheed: and I promise I’m going to bring it back.
Josh Klemons: We like the weeds here. For
Murshed Zaheed: I’m going to bring it back.
Josh Klemons: sure.
Murshed Zaheed: Uh so about 20 uh uh I think it was 20 2024. Yeah. So 21 uh 20 so 22 years ago about 22 years ago actually almost 22 years ago I um the dean campaign ended and I moved back to
Josh Klemons: Kev
Murshed Zaheed: DC and then I took a job at an organization called Common Cause. I think a lot of probably your listeners know that. And my first job title there was director of online strategy. And this was 2004. Right? And I’m like, I look at my business card. I’m like, hey,
Josh Klemons: Okay.
Murshed Zaheed: what am I doing with my life?

Murshed Zaheed: You know, what what does this mean? But but the one of the reasons I I got that job because my then boss uh Shelley Pingri, who was now an awesome congresswoman from Maine,
Josh Klemons: Mhm.
Murshed Zaheed: was like, yeah. Uh uh she had said like Michelle, you know, I uh love the work you all did at the Dean campaign. We also want to think about the same approaches in terms of building online communities of activists and and and and and sort of refurbish common causes
Josh Klemons: That’s
Murshed Zaheed: uh uh online communication, strategic communication sounds good. But I remember going into various DC places at that time, you know, you would have things like I would hear from people, oh, we just have to block it out. Block the content out. Oh, we need animations. because animation was like a big big thing at that time, you know. So those those those cry is not any different than what we hear now, right? What the the common thread there is everyone is enamored with tactics.

Murshed Zaheed: The actual part of how to uh what to push out. But when it comes down to it, it it really is about strategy. What is the position you want to take? And so when I wrote that piece and I told you I would bring it back in uh about a year ago, there was really no direction that I was sensing from the Democratic party as the opposition. They they they they uh uh um there was good number of pe senators were still going along and voting yes on a lot of Trump nominations, right? And then we saw the whole debacle around government shutdown fight that happened last year and it was unclear if uh then the Senate minority leader Chuck Schumer was really tr truly committed to a unified opposition. Right? When you have when you’re not committed, when your when your fundamental core is not strong in terms of how you want to
Josh Klemons: Mhm.
Murshed Zaheed: set yourself as an opposition party or how relentless and fierce you want to be that impacts whether you are going to be able to go out in various digital platform and communicate, right?

Murshed Zaheed: So what so what I was trying to say is it doesn’t matter uh if Democratic senators or members of Congress put out Tik Tok videos or bring influencers for special hearings or something along the line. Ultimately, if it’s not in their bones that they want to fight with everything they have, the people will see right through it. and that’s why they’re going to get push backs or eye rolls when they come to those platforms and get ratioed or whatn not accordingly. But if you go back differently and you really fight the Republicans and really fight with the tenacity and be fearless about it and actually be on opposition voting, people will respond to it. And I think we have seen that. We have seen some elements of it the last two, three months. I think I would say the congressional Democrats have done a really good job in recent months in pushing back uh specifically following uh the tragedy in Minnesota and in holding firm in terms uh of letting telling Republicans that they are not going to appropriate one another another dollar for um the ICE or CPP given that those agencies have already gotten tens of billion dollars from previous appropriation bills.

Murshed Zaheed: I think we see uh the Democratic Party completely unified in terms of how they’re pushing back against uh the current administration’s needless uh um and arguably lawless war that they’re waging in the Middle East. Just about an hour ago, less than an hour ago, there was a vote on the House floor where Iran war power uh resolution filled by one vote. And I have to say the good the democratic leadership there and um did a really great job
Josh Klemons: Mhm.
Murshed Zaheed: in terms of organizing the party and communicating accordingly. So I have seen some improvements there you know now is it but they still have a long way to
Josh Klemons: So,
Murshed Zaheed: go.
Josh Klemons: and that’s a helpful context I think. So, you think the strategy has improved? Do you think the tactics have
Murshed Zaheed: Uh it’s there’s tactics.
Josh Klemons: improved?
Murshed Zaheed: It’s unclear to me. I think uh uh I think there they they’re still behind. They they can still do more. Right. Um uh I think the now let’s let’s and it it all depends on what tactics you are talking about right it

Josh Klemons: Are are Democrats doing a good job of taking their newfound core strategy
Murshed Zaheed: Hey.
Josh Klemons: and helping people in like obvious so every time I see um polls Donald Trump is so underwater but Democrats are way worse you know it’s like are we like as we’ve sort of grown in
Murshed Zaheed: Yeah.
Josh Klemons: a I mean it sounds like you do think we’ve grown into an opposition party to a degree uh maybe there’s still room to go and I definitely want to talk about how Harry Reid What would Harry Reid be doing today that we’re not? But yeah, I am just curious like if you think like and maybe there’s no one answer like I certainly think you know Chris Van Holland like you talked about him in one of your pieces, you know, going to El Salvador that was like both strategy and tactic like he was able to get news that directly connected back to the story that we desperately needed to be talking about. Um I know there’s also been talk of having a daily press briefing that came up in one of your uh articles where it’s, you know, Pete Buddhajes or somebody like it.

Josh Klemons: uh the party does not seem to ha I mean it’s always the problem when you’re in the wilderness right when you don’t have a president you don’t have a party leader and I think we are struggling with that right now there is no one person who speaks for the party uh which makes it very hard to respond to like the daily horror that we’re seeing out of the Trump administration so let let’s pull it to Harry Reid so you argued in one of your pieces that like the model exists Harry Reid’s war room from 2005 really like changed the tone like the Bush administration was just you know running ramshot over the dems Harry Reid came in, he was a relatively soft-spoken, seemingly moderate, you know, guy. Nobody thought he was going to be this like progressive champion, but he understood that that’s not how you win. Like you you you know, you’ve got to have a stance. You can’t just be in the middle. Um, so talk to us about sort of like I was around at that time, but you know, like I wasn’t following that.

Josh Klemons: So like give us the context and how do you think Harry Reid would be responding to the to what’s going on today? Or is that like a fair question to ask in the context of the a world that’s so different than the one that he served
Murshed Zaheed: Yeah, I think it’s a really good question to ask. Um, you know, one of the first things that Senator Reid did,
Josh Klemons: in?
Murshed Zaheed: uh, was, again, again, this is going beyond tactics. And I’m going to, uh, invoke another, um, favorite senator of mine, Senator Elizabeth uh, Warren. You know,
Josh Klemons: Sure.
Murshed Zaheed: one of her famous uh, saying is personnel is policy, right? I think you probably have heard that in some ways.
Josh Klemons: Mhm.
Murshed Zaheed: uh Senator Reid uh when he was building out this apparat uh apparatus uh leaned into that lean into that concept in a different way. Uh he uh when he was uh building out uh this war he brought in people that essentially reflected the actual Democratic party spectrum, right? He was not afraid to bring in I want to mention my my colleague Ari Rabenhaft uh who you pro I don’t know if you have heard his name but Ari

Josh Klemons: Okay.
Murshed Zaheed: is uh former deputy chief of staff uh for Senator Bernie Sanders and deputy campaign director.
Josh Klemons: Okay.
Murshed Zaheed: uh are uh Ari is a legend in terms of uh Olgard internet organizers or whatnot um you know who they are and Ari actually has been working um I I’ll give him some credit he has been working in the Hungarian elections uh for
Josh Klemons: Ah, interesting.
Murshed Zaheed: the good guys right you know so so he’s he’s he’s fighting he’s always been fighting the good fight
Josh Klemons: Yeah.
Murshed Zaheed: and uh Reed brought in uh uh uh Reed’s chief of staff at that time was uh this woman named Susan McHugh who is incredible, brilliant, sharp. Uh she she was a former comm director. She knew to set up a war room and she had to make sure that it was touching all part of Democratic constituencies and at that part a key part of Democratic constituencies was net roots or the online blogger the blogersphere that was that was coming through. So she brought in people like Ari. She she she uh uh uh uh uh she uh she brought in folks who were doing the traditional media work.

Murshed Zaheed: She brought in f folks who were doing the traditional work of booking senators uh on on cable networks. But the thing that they did was they whenever the White House Bush White House went on a policy offensive, they responded with a fullcourt press everywhere every day. Right.
Josh Klemons: Thanks.
Murshed Zaheed: that that that and that meant not just shooting out press releases that meant like pushing out at that time uh you know post on Daily Coast I don’t know if you remember
Josh Klemons: Sure.
Murshed Zaheed: Daily Coast they would have recommended diaries Senator Reed Ari his team Senator Reed would
Josh Klemons: Sure.
Murshed Zaheed: post recommended post on Daily Coast diaries and you know what he would do not just post content they would engage in the comments even when they were getting push back on something or if somebody was not agreeing with them. And I think that’s something that uh what um the current if if I was running a war room in in the uh on on um in in Congress either on the House side or on the Senate side, we’d make sure that it was touching all parts of the Democratic constituents in including even the ones sometimes who may be skeptical about the strategy and tactics of of the Democra ocratic leadership.

Murshed Zaheed: It’s the only way you can sort of I feel like you can build an authentic and strong unified opposition when you engage all parts of it, you know. So that that just means not just pushing out press releases. You want to make sure that you want to have more most aggressive members on cable. You want to make obviously you want to make sure you do the video content but I also it also means you you use your email platforms email communities in a way so that it’s more than just a marketing uh marketing tool. Uh I think you’ll pro you probably have uh uh if one of the reasons I think when it comes to digital organizing digital comps uh you will see there uh there is skepticism that’s built in into the online world is when they see a Democrat do something or leadership do some things like oh here comes the email solicitations and text solicitations. s unwanted unasked without without any prompt but you never see you don’t see uh um I think it would be it would be ideal if we had this um democratic leaders were also using their email uh communities as uh as an effective tools to communicate at a massive level in terms of pushing out uh uh uh uh pu pushing out their key messages or key strategies or how they’re taking on taking on the administration.

Murshed Zaheed: We don’t see we don’t see much of that because that platform is essentially used as a mark they’re using it as a marketing tool. Um and also uh we don’t see the leadership engage with a progressive community that’s very online progressive community. That’s that’s fundament I think that’s one of the fundamental elements that was missing right you know we we have Netroots Nation coming up in about seven weeks right who
Josh Klemons: Yeah.
Murshed Zaheed: showed up in the first Netroots Nation even before it was Netroots Nation called Yearly Coast Senator Harry Reid he showed up in that
Josh Klemons: Yeah.
Murshed Zaheed: community embraced them and got them fired up even even though he there was a he knew knew there was a good there was a good chance people would ask him tough questions, put him put him he still came and figured out how to how to how to engage the community. Um would we uh are we going to um now fast forward 20 24 years later I can see there might be hesitation on the part of Hakee Jeff or or Chuck Schumer to come to a progressive conference because they they think they may get a hostile reception, right?
Murshed Zaheed: Or they may get a confrontational reception or they may get hard questions. I think they should invert that, you know. I think they should embrace the community and go into the lion’s den and tell them, “Okay, this is what we’re doing. You have ideas, let me hear you.” And sort of build that relationship. And I think it’s really important that they do that. But and they they still have a long way to go in in making that happen.
Josh Klemons: Do you think the Netroots community is um more less or the same amount of receptive to welcoming in somebody who they might be frustrated with on the national level to have those hard conversations today?
Murshed Zaheed: I think uh obviously there has been a lot of history and at this point I I think people are smarter in terms of the kind of questions they want to ask their leaders or whatn not but I think at the end of the day uh folks are most engaged uh in terms of consumer or political information and organ whether they’re communicating, organizing, donating or whatn not they understand the threat uh this country faces the threat that our democracy faces the stakes uh in the elections the vamper so at the end of the day I think if they have I think for every family it’s healthy to have tough conversations and talk it out and make the family stronger.

Murshed Zaheed: So I I I would advocate and encourage democratic leaders to think that think about that and think about that as one of their core strategies when they build their opposition and position themselves at the opposition party. the the best way to get buy in is to really engage the community in an authentic way laying out what the strategy is and and this is I that that leads to further complex questions about the strategy itself like who are they really answering to but but but it’s it’s good to have those tough conversations otherwise it’s going to be it’s going to be like
Josh Klemons: Uh what do you think the role is for activists um when the party or the movement like let’s go bigger than the Democratic party here?
Murshed Zaheed: This
Josh Klemons: Obviously like we the progressive movement are being failed and failing ourselves in whatever you want to call it. Uh, and I do agree like things are better today than they were a year ago, but like obviously we are still very much in the wilderness. What do you think the role is like talking about Harry Reid’s war room is very much a top down approach, which I understand was not his like his whole thing was building relationships.

Josh Klemons: So to say top down is maybe like a little bit too dismissive, but what do you think the role is of those activists of the influencers who have big audiences who are frustrated with the party? Should they be going after the party every day? Should they be keeping those conversations behind closed doors and trying to move them in the right direction or should they be openly, you know, like right now I think we have a lot of progressive activists who are very critical of the party which I’m not in favor of or against. I think it’s a case by case basis. But as a whole, do you think that that is helpful to move us forward or is it like making it harder for us to be able to build those kind of bridges where I’m not saying that Netroots needs to welcome Schumer or Jeff? But my guess is Schumer or Jeffre would not be interested in attending. maybe not net roots but certainly some spaces where they would not necessarily get a friendly um welcome. Is that your

Murshed Zaheed: I I think first of all I think it’s a really good good question Josh.
Josh Klemons: take?
Murshed Zaheed: Um it’s a great question and I think that that requires reflection. I think I I think a role of unhealthy and informed activism is to always push your leadership to uh towards the north star.
Josh Klemons: Sure.
Murshed Zaheed: And I uh and I don’t know who’s who actually said it said it. It could be MLK Jr. but please fact check. I I get but I I felt like I heard this somewhere.
Josh Klemons: That’s
Murshed Zaheed: I it’s like it’s like when somebody is uh advocating very effectively it
Josh Klemons: okay.
Murshed Zaheed: he or she makes the people uncomfortable around around it. I think I’ve heard that effective ad advocacy means that people being uncomfortable. Now I’m going to if you want to look on the other side of the spectrum the right-wing the right-wing have never had any qualms about pushing their leadership right they are ruthless they go at it they are absolutely ruthless and they make no apologies in terms of what their demands

Josh Klemons: Ruthless.
Murshed Zaheed: are over the years NRA Heritage Foundation uh foundation have been absolutely ruthless in terms of coming down and going after moderate Republican leaderships or whatnot and they have and and you have seen the results the last last 30 40 years. No, I I think um u there there should there should be a a strong and hope robust left flank where organizations and activists push u their natural allies on the hill uh this will be the Democrats in a healthy way towards policy points they want them to get to and and I think sometimes they they should be ruthless about it. they should be strong about it and they should be a call out at it is but there’s also balance right I think there’s also need for uh u to be strategic there will be times where where you will have to have backroom discussions uh with the leadership and figure out what’s achievable and what’s
Josh Klemons: Sure.
Murshed Zaheed: not and and this is where you need to have the honest conversation and I say this as somebody who’s been on the both ends of it you So when I worked at Reed’s office, I I would take incoming from a lot of my friends uh my dear friends in including um you know one time I took petition delivery who from Becky
Josh Klemons: I
Murshed Zaheed: Bond at Credo who later became my boss like four six five six years down the line but it was with you.
Josh Klemons: Just
Murshed Zaheed: I think you it’s important to have those back back-end conversations and then I think it is also important for uh progressives to understand like how at certain point they have gone front enough uh uh as far as they could take it but then throttle back and then focus your uh fire on on the bigger picture
Josh Klemons: heat.
Murshed Zaheed: and uh and and and and the more important opposition and then come back at it again. So there’s always a little bit of back and forth, but uh but I also think constant negative negativity is not
Josh Klemons: Yeah.
Murshed Zaheed: helpful either. Um I think if people follow my feed on blue sky, they will see I’m I’m pretty hard on Democrats uh a lot. You know, I I call it like it is some more than others,
Josh Klemons: Some more than others. And yes.
Murshed Zaheed: but at the same time, I’m I’m also sometimes the first ones to give them credit uh when they when they make the right move.

Murshed Zaheed: you know what when they hold firm and when when they listen when they listen to the activists. So I think it is also on the advocates from the outsides to be sharp and strategic and and understand what’s going on
Josh Klemons: Yeah. No.
Murshed Zaheed: inside.
Josh Klemons: Um, I really appreciate that and again it was a big question and it was based on what you were saying obviously like
Murshed Zaheed: Yeah.
Josh Klemons: um I think this is a running theme on this podcast is that like Republicans fund these movements and give them the um wiggle room to like really do whatever they want within a lot of you know some of them like Tucker Carlson seems to be like have his own audience but like certainly
Murshed Zaheed: No.
Josh Klemons: talking points USA is like you know there’s nothing grassroots about the beginning of talking points USA they could get away with saying things that like our activists cannot get away with. They’re journalists. Quote, I’m putting that in quotes. Um,
Murshed Zaheed: Yeah.
Josh Klemons: can get away with asking hard questions in a way that like, you know, you go on to a progressive media show, you expect a friendly interview.

Josh Klemons: And that makes it challenging because we do need to hold each other to account. And I think that we as a party are very our our donors want to see unonymity. That unonymity does not win elections. It does not move the needle. It does not win battles. Like we need a broad coalition of people. And obviously, we’re seeing this right now. Like I don’t know if you like have thoughts on this like third way saying that Dem shouldn’t talk to Assan per it’s like such an interesting we’re literally relitigating 2024 and it’s only 2026 you know it’s like it’s been literally 18 months since we had the fight about whether or not Dem should be going on the manosphere and like how we need our own Joe Rogan and I am in no way advocating that you know Hasan Piker is the voice of the party that I adhere to but he has a huge audience of people that look to him what is more in line with the next Joe Rogan and here we are debating debating whether or not it’s okay to go on his show.

Josh Klemons: So, part of me wonders if we’re just destined to fight the same fights over and over again until everything crumbles because like the fact that we are having this fight so soon after having the fight about how we need our own Joe Rogan and how we need to go on more podcasts, like it does make me worried that we have not learned enough lessons in the last 18 months. Uh, but I don’t know, maybe that’s overly pessimistic. You have any thoughts?
Murshed Zaheed: Yeah. Uh and and and is is it okay if I go a little bit deep on on on on this question?
Josh Klemons: Of course. Of
Murshed Zaheed: And you know,
Josh Klemons: course.
Murshed Zaheed: I will tell you I have not weighed in on on that issue anywhere.
Josh Klemons: You’re the first one who’s had an opportunity to talk about it on this spot.
Murshed Zaheed: Yeah.
Josh Klemons: So,
Murshed Zaheed: I I I have not I have not I don’t think I have even done a single post on it
Josh Klemons: okay.
Murshed Zaheed: uh anywhere.
Josh Klemons: I didn’t see anything from you, but Okay.
Murshed Zaheed: Uh yeah the but I will tell you may maybe I’ll uh this is an opportunity to tell you a little bit of my journey of how I have ended up where I am.
Josh Klemons: Sure.
Murshed Zaheed: The first internship so I I’m one of those people I love politics. I love policy. Uh I I always wanted to be in the world of public affairs and public service. You know I when I moved to America uh you know one of my identities I’m an immigrant right? I moved to US when I was 15. Uh I was so happy to move here with my parents and so I’m like wow I’m moving to somewhere with democracy where I can speak my mind I I can I can work on issues and I’m going to work on making world a better place right so I did the classic political work college democrat and all that so and then when I was a kid in college I went to do internship in DC my first internship in DC summer of 199 And again, I’m going to bring it back.

Murshed Zaheed: I promise. Summer of 1994 was an organization called the Democratic Leadership Council and their think tank called the Progressive Policy Institute,
Josh Klemons: Okay. Okay.
Murshed Zaheed: which is where third way came from.
Josh Klemons: Okay.
Murshed Zaheed: Uh uh uh working on issues on why MAFTA is helpful for the country.
Josh Klemons: Gotcha.
Murshed Zaheed: My second internship, I love DC so much I came back for a second internship. My second internship was then late Senator Joel Lieberman’s
Josh Klemons: No.
Murshed Zaheed: office who is you know I had
Josh Klemons: You were just surrounded by centrists.
Murshed Zaheed: yeah centrist that that was sort of my beginning of my journey and and then and
Josh Klemons: Yeah. Interesting.
Murshed Zaheed: then and then from there on I became I went to law school became a labor lawyer and one and uh worked worked working with the dean campaign dean campaign was
Josh Klemons: Oh.
Murshed Zaheed: sort of like I want to, you know, I I don’t want to say you you go through radicalization, but you you you you go through enlightenment, right?

Josh Klemons: Okay.
Murshed Zaheed: Bush vore in 2000 was my first enlightenment because I was one of the I was one of the attorneys working in West Palm Beach taking depositions from old grandmas and I was
Josh Klemons: Yeah.
Murshed Zaheed: furious when the Democrats conceded that fight. I I felt like Senator Al Gore, Vice President Al Gore and and Joe Joe Lieberman conceded prematurely. And then Iraq was like my second moment. Iraq war in 200 uh 2003 when I saw in disbelief Democratic leadership in Congress just lay down and give B uh uh President Bush at that time Carter Blanch to to to launch his war. Um I uh so I you know like a lot of this lot of a lot of this conversations I I feel like maybe this I show my age. I feel like I’ve I’ve seen this so many times. It is what it is. Um I uh it is it is it is what it is.
Josh Klemons: Yeah.
Murshed Zaheed: I I I feel like I what I will say is this. I have kept my focus on work and issues that I can control on.

Murshed Zaheed: you know, I work on issues that every day that I feel are very important,
Josh Klemons: Good.
Murshed Zaheed: whether that’s on climate justice issues, on immigrant rights issues or whatnot. And I think a lot of times the discussions that happen in DC in organizations like Third Way or whatnot is is they they they set up conversation that’s really interesting for the DC elite media who love a good Democrat on Democrat Democrats and disarray stories and and
Josh Klemons: Mhm.
Murshed Zaheed: I feel like it’s strategic on my part in my little part in my little part if I don’t see into it and rather f yeah and and and and
Josh Klemons: Yeah. You moved as far away from DC as you could, right? San Francisco.
Murshed Zaheed: and rather focus on on things that is actually happening in front of us, right? I mean I I think what do people want to talk about?
Josh Klemons: Sure.
Murshed Zaheed: People want to talk about where I am that gas is approaching seven bucks an hour. People people uh uh my fellow parents, you know, we see our grocery bills every every um every weekend when we go, you know, and I’m where it was a couple of years ago.

Murshed Zaheed: And you have these people, they came into power saying that they’re going to lower our egg prices. And here we are and we see what’s happening and we and and now and and average people right now are in disbelief that this guy is going after the pope. You know, it is that it it is going after Catholic Charities. You know, I think I think those are the conversations those are the conversations to have.
Josh Klemons: Yeah.
Murshed Zaheed: So my recommendation is is this and this is maybe this is a zen approach that I’m taking. I have not weighed into any primary fights at all. Like to me at this point it doesn’t matter this year. I will support whoever becomes the nominee. I will uh if it I don’t care who becomes the nominee in Maine.
Josh Klemons: Sheriff.
Murshed Zaheed: I will support that person even though I may have personal reservations about it.
Josh Klemons: Sheriff,
Murshed Zaheed: I don’t care who becomes a Yeah.
Josh Klemons: does that hold true for next cycle in Pennsylvania?

Murshed Zaheed: No.
Josh Klemons: John Federman,
Murshed Zaheed: Uh no no Fedman is the Federman is the exception.
Josh Klemons: I’ve seen you speak many times about Betterman.
Murshed Zaheed: I think Yeah.
Josh Klemons: That’s why I’m asking.
Murshed Zaheed: Yeah. Yeah. Fed Federman is an exception at this point.
Josh Klemons: sure.
Murshed Zaheed: uh I don’t think that you know he he has shown his cards in terms of who in terms of
Josh Klemons: Yeah.
Murshed Zaheed: who he is and that that that is that that’s that’s an complete
Josh Klemons: Right.
Murshed Zaheed: exception and um but but overall I I I think I I I I don’t think anybody’s going to remember the Hasan Piker debate in October
Josh Klemons: Sure.
Murshed Zaheed: or September.
Josh Klemons: Yeah.
Murshed Zaheed: Uh it Yeah.
Josh Klemons: It just sometimes feels like we’re running in circles. So, I’m just Yeah,
Murshed Zaheed: Yeah.
Josh Klemons: I was just curious like if you had like a gut reaction as someone who lived it so many times like going back to the early as it’s
Murshed Zaheed: I think I I I I think No. Yeah.

Murshed Zaheed: I think Yeah.
Josh Klemons: like we just keep doing this over and over again,
Murshed Zaheed: Yeah.
Josh Klemons: you know?
Murshed Zaheed: I think people who want to live run the circles I have at it. It’s like it have at it in the common threads.
Josh Klemons: Sure.
Murshed Zaheed: Have at it in group chats.
Josh Klemons: Sure.
Murshed Zaheed: you I think you really have to keep the focus on what’s important and and and not uh take it, you know, day uh day by

Josh Klemons: Yeah. So, in one of your pieces,
Murshed Zaheed: day.
Josh Klemons: you talked about how Harry Reid um y’all did polling of like the Daily Coast community and he was at 10%. He’s like,
Murshed Zaheed: Yeah.
Josh Klemons: “Great, let’s talk to him more.” So, you wrote a piece about how congressional staffers were giving up on blue sky because their bosses kept getting yelled at, which does tie directly in line with like it’s not a tactics problem,
Murshed Zaheed: Yeah.
Josh Klemons: it’s a strategy problem, right? It doesn’t matter how brilliant your blue sky post is. If people are mad at you voting for like election deniers for cabinet positions,
Murshed Zaheed: Yeah.
Josh Klemons: you’re going to get yelled at. So, your response essentially was, yeah, like let’s lean in. Let’s have those debates. Um, who do you think is doing a good job of like leaning in and like actually listening to the activists and the criticisms from the left, the right, wherever? Uh, and instead of like shying away from that
Murshed Zaheed: Yeah, I think the obvious one is Representative Alexander uh Okasia

Josh Klemons: fight.
Murshed Zaheed: Cortez. I think she she she she’s always been really brilliant about it in terms of um paying um very close attention to the discussion that’s happening online. I think she is the classic online uh she’s a very online person, right? And I think it reflects reflects through that and sometimes she will have exchanges. Uh I do wish she was engaged more on uh uh more more on blue sky than than X or she she uh I do wish she deemphasized X more in favor of other platforms. Overall, I think um I think I think she has done uh she she has done a really really good job on that front. But sadly,
Josh Klemons: Mhm.
Murshed Zaheed: I think she’s the only exception I can think of.
Josh Klemons: Oh, interesting.
Murshed Zaheed: I I don’t I haven’t really Oh, you know,
Josh Klemons: Okay.
Murshed Zaheed: I haven’t um I I I I will say Mandani has also been really smart in terms of how he uses um his media. But thing about Mandani is he’s he’s got a strategy.

Murshed Zaheed: He’s got a core, right? He’s got a vision in terms of how he wanted to how he wants to govern and what he wants
Josh Klemons: Right.
Murshed Zaheed: to emphasize. And that’s why he always has a plan in place. And that enables him to communicate the way he does in a way that actually is authentic because that’s him, right? Uh and that that’s what it comes down to. And that’s what it comes down to
Josh Klemons: I read a thing um when Al Franken first got elected to the Senate.
Murshed Zaheed: it.
Josh Klemons: Uh he made a joke in a committee and it got a lot of news which he did. It was an accident. Like he was uncomfortable with the fact that he was like getting news for making a joke. He was trying to be a very serious person. But his team and him realized that they could use humor to get stories about issues that they cared about. So they were they became very strategic. They used comedy as a way to get press.

Josh Klemons: Um, not just by accident because he had something funny to say, but on purpose because he wanted people to focus on an issue. And I mean, it kind of goes back to like the whole like mom didn’t win his election because of his videos. He won because his videos were talking about policies people were excited about.
Murshed Zaheed: Yeah.
Josh Klemons: He could have had equally good videos advocating for a terrible policy and nobody was going to get excited about them. Like the videos mattered, of course. like and he’s like, you know, once in a generation ability to like pull it, his team just a genius all the way down. But none of that mattered if the policy wasn’t good. And again, like Al Franken using the joke to accidentally raise awareness about something he didn’t want to talk about would be a cell phone. But recognizing, oh, I can use humor specifically to talk about important issues like you know, use every tool in your toolkit. And like um Donnie certainly done that.
Murshed Zaheed: Yeah.

Josh Klemons: AOC obviously before him was, you know, doing it and is still phenomenal at digital. Um, do you so you you brought up that you wish you would depp prioritize Twitter. I I still call it Twitter. You you feel free to call it whatever you want. Do you think that Dem should completely be off Twitter despite the fact that there’s an audience there or like just like depp prioritize it without disappearing completely? Like what’s your take on Twitter at this
Murshed Zaheed: really good question.
Josh Klemons: point?
Murshed Zaheed: uh you know I think uh there there is a really good recommendation and strategy on this uh and our friends at Indivisible who who by the way I love indivisible I think they are they they they do such good work.
Josh Klemons: They’re amazing for sure.
Murshed Zaheed: One of the few organizations emails I still read because I feel like I learn I learned something from
Josh Klemons: Yeah, they’re
Murshed Zaheed: them.
Josh Klemons: great.
Murshed Zaheed: But Indivisible had uh put out a paper I think it was more than a year and a half ago.

Murshed Zaheed: was called an exost strategy and I think uh it’s called the ex last
Josh Klemons: Okay,
Murshed Zaheed: strategy. If you Google indivisible exast strategy it will it will show up.
Josh Klemons: now I have to check it out.
Murshed Zaheed: Basically their argument is this and I’m going to bring it back to the raid war room like how
Josh Klemons: Sure.
Murshed Zaheed: we all uh how how we how we thought about this is no I don’t recommend anybody deleting their their account on axe. I haven’t uh uh I have locked it up but I still uh I still have uh and I have deleted all my old posts but but I still have it. Uh but as an individual now if I was an organization let’s say if I if I ran an organization that that had a really strong presence on a in the past and now it’s building a presence on other platforms. I wouldn’t recommend that organization to to delete their profile and account on Axe. What I would recommend them recommend to them is to essentially diminish and phase diminish or phase it out.

Murshed Zaheed: And this is think about a comm strategy. Let’s say your organization and let’s say and and and okay, let’s say I’m going to go back. I’m going to pull back in. Let’s say I was working for Senator Reid right now and I was his communications director and we have a big press release that we’re going to drop, a big statement that’s going to uh drop. You know how I would how I would push it out? Uh that press release. I would might just first post it on Instagram, post it on uh Blue Sky,
Josh Klemons: Okay.
Murshed Zaheed: then post it on threads, and then post it on Facebook. I would post it on Axe at the very end, just broadcast it. But then if somebody asked questions, I would maybe engage on Blue Sky or Instagram or Facebook on other threads. I would essentially diminish it. I would never give post original like newsy content on on on X. I would post it somewhere else. I would cross post it on X so that other people can see it.

Josh Klemons: Check.
Murshed Zaheed: I think that’s really uh that’s really that’s that I would that’s it’s a really simple approach that that is that is what’s called X last and I kind of wish Democratic cate this is where I think Democratic candidates uh Democratic leaderships they’re all failing miserably. they they they they they simply don’t seem to grasp it that they can
Josh Klemons: Sure.
Murshed Zaheed: actually um take control here. I will Okay. Do you know what Drudge Report is? Right.
Josh Klemons: Yeah.
Murshed Zaheed: Now,
Josh Klemons: Yeah.
Murshed Zaheed: Drudge Report was a dominant entity in circa 2002, 2003,
Josh Klemons: They broke the they broke some big
Murshed Zaheed: 2004. Anytime something got on,
Josh Klemons: stories.
Murshed Zaheed: Democrats would cower in fear. So back in two uh when I got there, one of the things that we did um you know we started having outlets like Huffington Post that was coming up, outlets like Mother Jones and Think Progress. So I uh uh so when we had something good that we wanted to share uh we and I was having it we were having discussion like who we should share with we give it to uh Carl Holes of New York uh New York Times or whatnot.

Murshed Zaheed: like no why don’t we make news why don’t we give it to our friends in Huffington Post and give it to Nico Pittney
Josh Klemons: Sure.
Murshed Zaheed: or back then Samstein and they will do it and they will do justice to it and splash it you know put it on their page and there were those were the ways that they we built up progressive start building up progressive media infrastructure back then I would suggest that’s how Democrats should should be thinking about X visa v what progressive media infrastructure means do you really have to go out and put uh post uh original new content, fresh content on axe? No. No, you don’t.
Josh Klemons: Yeah.
Murshed Zaheed: Would you lose anything if you don’t post it somewhere else?
Josh Klemons: All
Murshed Zaheed: You absolutely won’t. In fact, you will actually build those communities up, right? I’d rather have them uh give them an exclusive on my on my touch and and
Josh Klemons: right.
Murshed Zaheed: post it on blue sky. I rather have them, you know, in in a radical world come to your site if they have something the DPCC have something really

Josh Klemons: Sure.
Murshed Zaheed: easy to share. Come to I in my in my old job,
Josh Klemons: Invite’s always open.
Murshed Zaheed: I would find somebody like you and I I had I had done stuff like that and and
Josh Klemons: Yeah. Yeah.
Murshed Zaheed: post it on a platform like this and then blast it to other reporters and that’s
Josh Klemons: Sure.
Murshed Zaheed: how they should be thinking about it. But I don’t I don’t think they need to delete people need to delete their axe accounts or or go away from it.
Josh Klemons: Sure.
Murshed Zaheed: But it’s a matter of strategizing and understanding what is it really important. What is it that you’re trying to build
Josh Klemons: I work a lot of campaigns and folks ask if they should be on Twitter and my take at this point is if you’re not already there,
Murshed Zaheed: up?
Josh Klemons: there’s no reason to be there. If you’ve got a following, obviously it’s a different story.
Murshed Zaheed: Yeah.
Josh Klemons: Uh I had this one candidate that I was working with and she had a very large engaged following on Twitter and we were trying to

Murshed Zaheed: Yeah.
Josh Klemons: like move folks off, but she had an engaged following. And I kept saying like she would live tweet events like sports things. And I’d be like instead of doing that on Twitter, do it on Blue Sky.
Murshed Zaheed: You
Josh Klemons: Let’s let’s try to like train people that this is where you’re hanging out. But it’s hard, you know, for a lot of folks that’s where they are. I know Cat Abu Guzle, she came on the pod, like she’s been on twice. the first time she came on specifically to talk about running a blue sky first campaign and she was depprioritizing Twitter. Exactly what you’re talking about. Like it’s not that she wasn’t posting to Twitter,
Murshed Zaheed: brilliant. She’s brilliant.
Josh Klemons: but she was started everywhere else and Twitter would be last.
Murshed Zaheed: Yeah.
Josh Klemons: And then at some point they released they announced they were stopping on X altogether on Twitter altogether.
Murshed Zaheed: Yeah. Yeah.
Josh Klemons: Um and uh so it was interesting watching her transition and obviously she didn’t win her election but damn if

Murshed Zaheed: Yeah.
Josh Klemons: she didn’t build an audience. I mean, she already had an audience, but her her Blue Sky audience is bigger than almost anybody any elected official on Blue
Murshed Zaheed: Bestrun digital campaign in in this past cycle.
Josh Klemons: Sky. Yeah. And best field program. It’s It was pretty wild.
Murshed Zaheed: Uh best program.
Josh Klemons: like phenomenal digital phenomenal
Murshed Zaheed: Brilliant. I I don’t know, Cat, but if you’re listening to this, you are brilliant.
Josh Klemons: field.
Murshed Zaheed: Uh I I hope you know you were you were inspiring. You are brilliant. uh you you are I you know I I I really hope you stay engaged because textbook that’s I mean absolute textbook in terms of how
Josh Klemons: Yeah.
Murshed Zaheed: how she ran how uh how she ran her campaign and I really believe that’s going that that’s that’s the model and that’s the way to
Josh Klemons: Well, she actually just uh is conver my my understanding is she’s converting her campaign now into an organization that helps other campaigns do better field and field not from a traditional field like knocking on doors but actually turning it into like mutual aid hubs.

Josh Klemons: So like her office was famously like a mutual aid hub and she is continuing that now that she’s no longer running but also helping other campaigns convert their models from like these you know sort of dated models that we’ve been running uh into something a little bit more modern and fitting at the time.
Murshed Zaheed: Yeah.
Josh Klemons: So I’m very excited to see where she goes. So I want to ask you you worked on the Dean campaign. Uh they were very cutting edge on the in the digital world like they were one of they were the first or certainly one of the first people to use email as an organizing tool. So talk to us about like how did that come about and how did we go from that to today?
Murshed Zaheed: Yeah.
Josh Klemons: Like um you don’t need to tell the full story like Josh Nelson was actually on the podcast a while back and he did kind of tell the full story but I am curious in your view like how did we how did we start so right and end so wrong and like how do we u***** where we are today?

Josh Klemons: Is that possible in your view?
Murshed Zaheed: Yeah. I I I did listen to that podcast with Josh who is doing an amazing who’s doing
Josh Klemons: Yeah, he’s great.
Murshed Zaheed: who’s doing Lord’s work in terms of trying you know uh in terms
Josh Klemons: Very good friend of the
Murshed Zaheed: of trying to make this space a better place in terms of how how folks
Josh Klemons: pod.
Murshed Zaheed: engage in this practice. Um uh in terms of the Dean campaign, uh I worked um I got there in summer of 200 three right
Josh Klemons: Okay.
Murshed Zaheed: when everything was heating up and uh you know it was it it was it was interesting. The first email um I I got from the Dean campaign somebody forwarded to me. Uh it was a good friend of mine forward to me. was following them through blogs at that time because I was one of those people going to Dean blog every day because I needed I needed to read something that was anti-war and not like stuff that we were
Josh Klemons: Awesome.

Murshed Zaheed: getting in in the traditional media. But I believe vaguely that Senator Dick Cheney was in Texas like in Houston or some somewhere like for extremely pricey fundraiser. uh and and uh it you know it was it was it was so it was something ridiculous. I don’t have the exact amount but people were paying at that time like 2500 bucks so that they could have a sandwich and there was a photo of Dick Cheney eating a sandwich at this fundraiser.
Josh Klemons: Okay.
Murshed Zaheed: And then I got an email from Dean Camping that after after was like, you know, we’re not going to charge you $2500 for a sandwich, but for 25 if you you know, something like if you put in if you put in 25 bucks, it is going to help us get uh you know, get to this point where we are in the campaign and send a message to the establishment that uh uh um the uh the Democrats, the Democratic wing of the Democratic Party very sick and tired of this uh this war and and I remember reading that email at that time.

Murshed Zaheed: It just felt very visceral because no, we did not get anything like that and sure enough that that email like raised like tens of hundreds of thousands of dollars at that time. Uh so uh so when I uh so it it I and at that time I knew that’s that’s kind of if I was going to work on a presidential campaign that’s where I was going to be. I had a really good friend who was working there and it was and it was not something I expected to to end up at. You know, I started out as a labor lawyer right out of law school. So, I thought I was going to work, you know,
Josh Klemons: Right.
Murshed Zaheed: work in other in Senator Joe Lieberman’s campaign or Dick Ghart’s campaign who was a big labor person. But their their position on the Iraq war essentially made it untenable for me.
Josh Klemons: Yeah.
Murshed Zaheed: But remember going to the Dean campaign that was very interesting is when I showed up showed up there uh my uh and uh and my boss at the time Larry Biddle.

Murshed Zaheed: So when I showed up there, it was the finance team that hired me, right? Uh the finance teams that hired me. Uh um and and it’s like I think that there’s something there here for you.
Josh Klemons: Okay.
Murshed Zaheed: It’s like okay why they knew and I’m again getting into the weeds. Uh I’m a big sports fan right like I am just absolutely like one of those very online sports fan that’s in all the online communities.
Josh Klemons: Okay.
Murshed Zaheed: So back in those days and I sometimes I still do. I spent a lot of times on UCLA football’s uh and basketball’s message boards following recruiting and comedy. It’s like so mad you are good with message boards. You understand how message boards work like yeah it’s like okay I think if you know if you know how to
Josh Klemons: Oh, cool.
Murshed Zaheed: moderate these forums I think there’s a job for you the dean campaign. So they h they brought me over um uh to to to essentially build
Josh Klemons: Interesting.
Murshed Zaheed: online communities for the dean campaign on message boards so that they could organize canvasers in Iowa, New Hampshire or whatnot.

Murshed Zaheed: But also then they found another job for me was to help organize house parties online. And so the the first campaign I mean real life house parties.
Josh Klemons: like real life house parties that you were organizing online. Okay.
Murshed Zaheed: Oh yeah.
Josh Klemons: Or as opposed to like online meetings.
Murshed Zaheed: Yeah. Yeah.
Josh Klemons: Got
Murshed Zaheed: No. So, so there were uh I know in the the conversation you had with Josh was Josh was mentioning
Josh Klemons: it.
Murshed Zaheed: that um you know I think you first got Dean emails because of meetups right because of the meetup tools. So that was one element of it. Meetup tools were where you just use the tools and you would get emails and show up.
Josh Klemons: Mhm.
Murshed Zaheed: And then there were actual house parties. A version of beatups became house where you would show up, watch like a video of a and we would like email out CDs and then everybody would like donate like $15, $20 and sometimes the parties would raise like 500 bucks,000 bucks, you know, 1,500 bucks.

Murshed Zaheed: And um so so when uh so my job was to uh work with my colleagues to organize uh h house parties who were leading their efforts and also communicate that content out via online emails or whatnot. That’s when we first started using the email. You know, obviously the email calendar had a cadence where you would have national fundraisers, but then we would do a lot of this organizing, showing up at meetups, showing up at house parties. It was the the the campaign become a blend of commun uh uh uh blend of communications that focused on organizing and fun and fundraising, right? And and it was coming with people’s authentic authentic voices.
Josh Klemons: Okay.
Murshed Zaheed: So I I believe Dean campaign uh at that time raised like like something like 50 $50 million of uh $55 million,
Josh Klemons: The grass.
Murshed Zaheed: right? Yeah. and and and and uh like and 25 of it like 30 of it like came on came out through like online donations to another and I remember the the house parties element of it like we raised like two million bucks like at at our peak in November we were organizing like 1,500 house parties around the country that you know it was it was like the first time we were using online organizing tools emails message boards, blogs, all in unison to get people out in and you know we didn’t use the term at that at the

Murshed Zaheed: time but that’s what became s the genesis of distributive organizing that you later later
Josh Klemons: Sure.
Murshed Zaheed: saw like move on did fight for 15 campaign did um 10 uh 10 15 years later but I think the thing about email we we uh and you probably have this term before we used email as a as a community tool tool, right? Obviously,
Josh Klemons: Mhm.
Murshed Zaheed: it was a fundraising tool, but it was a community. We were talking to people, uh, writing to people in a way that we knew that our friends, our family members, our supporters were opening it and we were sending it to them not just so that they would give us money, but actually letting know what the status of the campaign is, what we’re doing, and how they can help. But I think somewhere it changed and it started with the Obama campaign in 2008,
Josh Klemons: Mhm.
Murshed Zaheed: right? Which was sort of a very polished version of Dean campaign. Uh Obama’s chief uh uh uh chief online person Joe Rosers came from the Dean campaign and you know but I feel like it was that when it we started losing its soul.

Murshed Zaheed: Uh, a lot of people point to uh I think when you talk to Josh, he talked about how it was Dc who really fresh sending out
Josh Klemons: Yeah, he’s he sort of pointed to like post08 like 2010 the Detroit realized that they could start
Murshed Zaheed: those
Josh Klemons: sharing emails across members and like they just had this big distributed network.
Murshed Zaheed: yeah,
Josh Klemons: Um but I mean I’m sure he would not push back too hard on what you’re saying either.
Murshed Zaheed: but no. Yeah. No, no, no, no. I think we we are what we are all we No,
Josh Klemons: I won’t speak for him but
Murshed Zaheed: no, no. I think I think we’re I’m not disagreeing with Joshu at all.
Josh Klemons: right.
Murshed Zaheed: Uh what what I’m saying is like in in my opinion if you the the changes started happening in the Obama campaign like when I would get emails from like Barack Obama that would
Josh Klemons: Mhm.
Murshed Zaheed: say hey you know literally in the subject line hey like that’s not Barack Obama that you clearly did not send me this email this is just a marketing gimmick you know

Josh Klemons: Yeah.
Murshed Zaheed: beat me for dinner in Miami.
Josh Klemons: Yeah,
Murshed Zaheed: know that you did not send me that email, Michelle Obama. That’s when email
Josh Klemons: the Dean campaign didn’t they weren’t doing things like that.
Murshed Zaheed: I
Josh Klemons: Again, I I don’t remember being on the Dean list. I certainly was on the Obama list.
Murshed Zaheed: no we we did not we we it it
Josh Klemons: It was you weren’t trying to like make it seem like Dean was sending an email or it was more like just
Murshed Zaheed: was no.
Josh Klemons: updates from the from the world and whatnot.
Murshed Zaheed: It w it was like it was the actual staffers people who were sending the
Josh Klemons: Got
Murshed Zaheed: email who were actually writing it writing it out the sometimes we had sent
Josh Klemons: it.
Murshed Zaheed: emails guest emails from house party hosts and things like that and but I think it would I mean first of all give let’s give Obama campaign their flowers they they they were amazing right they but they they were beyond amazing but but

Josh Klemons: Amazing for sure.
Murshed Zaheed: but that’s when emails sort of took the leap from being to become a marketing
Josh Klemons: It went from like organizing and fundraising to
Murshed Zaheed: tool and just just really fundraising
Josh Klemons: fundraising.
Murshed Zaheed: marketing and and after the Obama campaign that’s where the practitioners took it right and and I think there was a rush to think about and they and it made sense that you know the all the ideas of AB testing subject lines what what come what people respond to graphics or tax or whatnot, but I think it became sort of a technocrat. It became like a tool more than anything to sort of market a candidate or an organization and and in the process that’s where I think the whole industry lost its soul that it’s now trying to trying to trying to recover, right? I I I mean um I mentioned indivisible. I think indivisible is probably one of the only organizations maybe four or five organizations whose email I actually
Josh Klemons: I I was going to ask you if you think there’s anybody using email for more than just a marketing fundraising

Murshed Zaheed: read
Josh Klemons: tool. Indivisible you brought up before. So,
Murshed Zaheed: no I I I I for me that’s really it at this
Josh Klemons: but that’s it.
Murshed Zaheed: point from the progressive orgs I I maybe maybe there are but but but that’s that’s that’s the only org right now that I that I wait maybe more than
Josh Klemons: That’s the one. Yeah.
Murshed Zaheed: 25 I give it more than uh 10 seconds uh in terms of reading beyond the first
Josh Klemons: Yeah.
Murshed Zaheed: two paragraphs because sometimes they actually provide uh provide useful information. You know there are organizations like uh we make progress which is um congressional progressive caucuses outside organization that send really good emails for practitioners like we like in terms of what’s happening what’s happening legislatively in DC. They’re the emails that will go through the pains of under uh explain to people how reconciliation process
Josh Klemons: Mhm.
Murshed Zaheed: works and all that. So people like me really appreciate those emails. But but overall like um I I every other email that I that I see, they’re all about fundraising.

Murshed Zaheed: This candidate or that candidate, that’s like the direct mail trash that we would get. And I mean it email is what direct mail is.
Josh Klemons: Yeah.
Murshed Zaheed: Like you you see it, you don’t even open the envelope, right? You rip it. You rip the envelope, you put it in the trash.
Josh Klemons: Yep.
Murshed Zaheed: That’s what I do with that’s essentially what I do with a lot of these marketing
Josh Klemons: Yeah.
Murshed Zaheed: emails.
Josh Klemons: If you could snap your fingers and change one thing about our party, what would it be?
Murshed Zaheed: New leaders, new leaders with with with vision and who are fearless uh and who who are inspiring and who are not afraid.
Josh Klemons: anyone in mind or just new like is there somebody you would like uh elevate to that position
Murshed Zaheed: Um
Josh Klemons: or just
Murshed Zaheed: the the only guy that’s giving me life right now is the pope.
Josh Klemons: new?
Murshed Zaheed: You know,
Josh Klemons: He is American born.
Murshed Zaheed: it’s look look how fearless he is.
Josh Klemons: He could be president I guess.

Josh Klemons: He is careless.
Murshed Zaheed: And I’m not a Catholic who is fear but you know all his communication
Josh Klemons: Yeah.
Murshed Zaheed: actually this is really interesting Josh I I’m fascinated by the way he he is communicating right now. He clearly has a core core convict set of convictions and he’s
Josh Klemons: Mhm.
Murshed Zaheed: comm he has this trip in Africa and the way he’s communicating he’s running circles around the Trump
Josh Klemons: Oh yeah,
Murshed Zaheed: regime brilliantly eloquently with class and grace.
Josh Klemons: for sure.
Murshed Zaheed: Um and there’s something to be said there and he’s meeting and you know what he’s meeting his core objectives because the uh people of the conversion rate to Catholicism is through the roof right now.
Josh Klemons: Yeah, I would imagine Catholicism is popular at the
Murshed Zaheed: It is it’s it’s it’s it’s very
Josh Klemons: moment.
Murshed Zaheed: popular and I think I think people can learn from that is you know and Pope is popular on in my in probably because I like a couple of things from Pope but my Instagram reel is like
Josh Klemons: It’s just blowing up.

Murshed Zaheed: is feed is it is blowing up with Pope stuff with funny memes and but but but it’s
Josh Klemons: That’s awesome.
Murshed Zaheed: be it it goes back to the core conviction strategy uh people who have it. People who have them generally tend to be tend to do well.
Josh Klemons: Sure.
Murshed Zaheed: And I think that’s I think it would be good to have really good to have strong leaders uh that that embody
Josh Klemons: Okay. No, I love it.
Murshed Zaheed: that.
Josh Klemons: Uh, how can folks keep in touch with you moving forward? I know you’re on Blue Sky and where else you hanging out that uh folks can find you,
Murshed Zaheed: I think that’s probably I mean I’m on LinkedIn I suppose uh LinkedIn I I I am there
Josh Klemons: Blue Sky. Okay,
Murshed Zaheed: prof in terms of all the professional folks I mean I’m there I’m pretty pretty pretty engaged there but before we
Josh Klemons: cool.
Murshed Zaheed: even um do that I don’t think I I mentioned this Josh uh I I I forgot to note my gratitude to you for having me on the show uh

Josh Klemons: Out. Of course. Happy to have you, man.
Murshed Zaheed: it’s at the yeah needed to
Josh Klemons: A long time
Murshed Zaheed: uh make sure if if there’s a way I hope you can notice that and note this at the end or at
Josh Klemons: coming.
Murshed Zaheed: the beginning because really grateful for you to you uh for having me on the show. I’m really grateful to you uh for how you’re going about this stuff in terms of having this conversations. so important, so thoughtful. Uh there there needs to be really more of this uh in in our spaces, our our uh I think it it does a lot of good. It does a lot of good for our spaces um and the world of advocacy, which in turn does a lot of good for our communities and the country. So so so so grateful to you for that and honored for be
Josh Klemons: I’m humbled uh to have such praise.
Murshed Zaheed: here.
Josh Klemons: I started this podcast because I desperately wanted to uh learn from smarter people than me. Uh and a podcast is a great way to get them to come talk to you. Um but yeah, I know like I have, you know, I hear from folks regularly that they also are learning so much from the folks that come on. So, uh I’m very, um I love this podcast. I love getting to do it and I really appreciate you making the time to come
Murshed Zaheed: Yeah,
Josh Klemons: on.
Murshed Zaheed: thank you so much.

April 22, 2026/0 Comments/by Josh Klemons
https://joshklemons.com/wp-content/uploads/2026/04/Murshed-Zaheed-Democrats-dont-have-a-tactics-problem.-We-have-a-strategy-problem.jpg 1080 1080 Josh Klemons https://joshklemons.com/wp-content/uploads/2023/05/Reverbal-Communications-Josh-Klemons.svg Josh Klemons2026-04-22 15:15:262026-04-22 15:15:27Democrats Don’t Have a Tactics Problem. We Have a Strategy Problem. With Murshed Zaheed | Hello Merge Tag Ep. 52
Hello Merge Tag, Politics, Republican Email Tracking

The Digital Divide That Cost Republicans Virginia with Eric Wilson, Center for Campaign Innovation | Hello Merge Tag Ep. 47

the digital divide that cost republicans virginia, with eric wilson of the campaign for center innovation

Does digital campaigning actually matter in elections?  According to a new study from the Center for Campaign Innovation, the answer is yes — and the consequences are real.

In this episode, Eric Wilson breaks down findings from a comprehensive analysis of the 2025 Virginia House of Delegates elections, where Democrats and Republicans ran vastly different digital programs — with very different results.

We talk about what the data shows, where each party is falling behind, which digital tactics actually move voters, and what tools campaigns still need to invest in, if they want to compete. If you work in politics, campaigns, or digital strategy, this is a must-catch conversation.

Listen to the full episode right here, or wherever you stream podcasts.

If you prefer video, you can also watch our full conversation:

Find all episodes at HelloMergeTag.com or wherever you stream podcasts.

Links

The Report: Digital Campaign Tools and Performance in Virginia’s 2025 Elections
Campaign Trend Website | Twitter | LinkedIn
Our podcast episode about the 2024 Republican email programs

 

Big thanks to our sponsors:

Civic Shout. Learn more about the great work they’re doing to help Democratic campaigns and progressive nonprofits build their lists ethically at civicshout.com/partners.

 

Episode Transcript

This transcript was automatically generated and has not been copy-edited. While it can serve as a helpful guide to our conversation, it may contain errors or omissions. For the most accurate representation, we recommend listening to (or watching) the full episode.

Josh Klemons: Eric Wilson is a political technologist focused on driving innovation and digital transformation on the right. He’s a veteran of numerous campaigns, including serving as Marco Rubio’s digital director during his 2016 presidential run. He’s the executive director of the Center for Campaign Innovation and the host of Campaign Trend, a great podcast about the business of politics. Eric and the center produce a ton of content on campaign best practices, and they recently released a report comparing how Democrats and Republicans approached the 2025 Virginia House of Delegates elections.

Josh Klemons: I invited him on the pod to break down their findings and to talk about what he sees actually working in digital and political tech right now. first of all, thank you so much for joining me. you hosted me on your podcast and I was super excited to have an opportunity to return the favor. I loved being on your pod and let’s dive into this report. just 30,000 foot view for folks who haven’t read it and it will of course be linked in the show notes.

Eric Wilson: I’m glad to be here.

Josh Klemons: Walk us through what the 30,000 foot view and then I’ve got lots of questions on it.

Eric Wilson: Yeah. …

Eric Wilson: as practitioners,…

Eric Wilson: we always like to know, does any of this matter, right? and…

Josh Klemons: That’s right.

Eric Wilson: that’s what we wanted to get and the Virginia House of Delegates race gives, in this case, it was like some uncontested seats there. but what we wanted to look at does any of this digital stuff matter from an objective point of view not I don’t really like your logo or that kind of stuff but what are some of the domains that we could say it’s a one or a zero some other scale. And so we looked at things like how fast does What CMS are you using? Do you send a confirmation email when someone signs up? Were you running Facebook ads at all?

Eric Wilson: And so we were able to then sort of compare this with the margin of victory AC across the board, Republicans and…

Eric Wilson: Democrats, and get it some pretty interesting patterns certainly. And when you add in even more data, you can start to see that some of this does matter and can help you win.

Josh Klemons: Yeah.

Josh Klemons: At what did the analysis tell you about the difference between digital campaigning on the right versus the left at this moment?

Eric Wilson: I mean, there definitely a much more standardized playbook, it seems like, as an outside observer from the right, on the Democrat side. and I’m very conscious of this of all my conversations that I have with my friends on the left, like the grass is always greener and so You think we have it all figured out, and the truth is probably somewhere in between.

Josh Klemons: Wild.

Eric Wilson: But I was impressed with how productized the down ballot campaigns were where they were all using professional CMS’s. they captured emails number one, which wasn’t always the case on our side. and then when you signed up for an email, you got a confirmation, you were added to an email program. There was clearly some sort of CRM attached to that. and again I think there are some groups that we could probably credit them better than I do where you would see just a random state house of delegate candidate with a headless CMS static website design.

Eric Wilson: It’s like what is going on here? it was like a $50,000 website that was probably given to them for free.

Josh Klemons: So yeah,…

Josh Klemons: I mean you talked about operational capacity.

Josh Klemons: What do you So okay take the Democratic side apart away obviously you can’t speak for that…

Eric Wilson: Yeah. Right.

Josh Klemons: but why do you think that Republicans are struggling there’s certainly no shortage of institutional money on the right y’all absolutely invest in infrastructure in so I think that if the left is going to complain about the right’s advantages I mean there’s many of them but the biggest one is that your billionaires get it and ours don’t.

Josh Klemons: I think, our wealthy donors are constantly investing two months before an election in a whole lot of TV ads and…

Josh Klemons: y’alls are building a massive bench to take over the courts or the down ballot state houses. So why isn’t this something that the right is more heavily invested in your opinion?

Eric Wilson: It’s an issue of service delivery model and…

Eric Wilson: and for that’s an extension of sort of business model, right? think about in digital agencies for campaigns,…

Josh Klemons: Right.

Eric Wilson: what are the two most profitable line items? It’s paid media getting commissions on that and fundraising getting commissions of that. That just does not exist on these down ballot campaigns. And so they’re not very conducive to the existing models we have for our digital agencies. You’re correct. We’ve got lots of intelligent people. I’m not telling anybody anything that they don’t already know. how do we get those services to the candidates, which is really where the gap is. And I think Democrats have an advantage through things like coordinated campaign. I think the products that you have things like Action Kit, Every Action, NGP Van, the whole Alphabet Soup there,…

Eric Wilson: of really good products that make it affordable to do this and of course, the fundraising for these down ballot candidates was just through the roof compared to…

Josh Klemons: staggering in comparison.

Eric Wilson: where we were. Yeah. we may have elements of it,…

Josh Klemons: Let’s talk real quick about why yeah, I’m hung up on this idea y’all don’t have a coordinated campaign. Democrats Is that not a thing on the right? I guess maybe I didn’t even realize that y’all weren’t doing that.

Eric Wilson:

Eric Wilson: but we certainly don’t call it that.

Josh Klemons: Okay.

Eric Wilson: And I think this is one of again here’s the funny sort of sociological aspect of this is I always talk Republicans and Democrats are like Darwin’s finches. we’re on different islands and we’re growing different beaks and so the way you have I think the key is that the left has something to coordinate whether that’s labor groups abortion rights groups green groups those sort of exist all the time and you need to coordinate them. we’re made up of what’s called the Leave Us Alone Coalition which is we get together once every two years to try and…

Eric Wilson: stop something from happening. and so there’s not much to coordinate and so it’s a different culture, different bases that we’re talking to and so it’s a little bit more ad hoc than that.

Josh Klemons: interesting. I mean,…

Josh Klemons: obviously I’m sure the folks at CPAC wouldn’t fully agree with that assessment, but it’s a fair takeaway and…

Eric Wilson: Yeah. Yeah.

Josh Klemons: an interesting way to think about it. the NRA also got a massive platform, but like they’re essentially saying we only care about this one thing, whereas you think the left’s special interest groups. I’m using this faciciously they’re willing to coordinate in a way that you think the Republican spe again quote unquote special interest groups are less interested in coordinating.

Eric Wilson: Yeah. Right.

Josh Klemons: Okay.

Eric Wilson: And we see that a lot and I think that’s probably the big shift in culture and so our campaigns kind of respond differently to that.

Josh Klemons: You brought up fundraising. Yeah, let’s talk about it. so Democrats had 17 times more smaller small dollar donors compared from your study than Republicans.

Josh Klemons: Why do you think the GOP is struggling so dramatically in grassroots fundraising right now?

Eric Wilson: I mean,…

Eric Wilson: I keep reminding everyone that we’re about 14 years behind where the Democrats are in terms of their infrastructure and their sort of commitment to this. and similarly again it goes back to this cultural shift which is if you are a liberal or a progressive you support causes and you’re supporting causes all the time. whereas if you’re a conservative you really politics is not something that you want to deal with. It’s not something that you want to think about.  And so, we just don’t have that infrastructure there to scale and we’re slow to do it. And again, probably comes down to the business models around this where on the Republican side, it makes a lot of sense to build big lists and then rent them to people who have, great name ID and share the proceeds with that.

Eric Wilson: there aren’t tools for small dollar donor discovery you have on the left. So again, it’s a different culture, but at a certain point,…

Eric Wilson: we can’t just keep getting swamped. and in Virginia, it’s a little bit of a cheat because it is the wild west of campaign finance. So campaigns Yeah.

Josh Klemons: Yeah, there’s no caps,…

Josh Klemons: right? Yeah.

Eric Wilson: campaigns don’t really invest in it.

Josh Klemons: So, I mean, let’s be honest, on the left, we have burned a lot of trust with our donor base. no question about it. I mean, we send spam and scam and a lot of trash. that’s very wellnown. The right is I would argue worse. the whole idea that the checked boxes that you’re going to donate $10 now and then at the end of the month we’re going to pin you for $100 and then we’re going to do it again next month…

Josh Klemons: until you notice and cancel. So I will say from my side of the aisle we have a huge trust trust deficiency with the voters. I know a lot of folks were like I’m done donating. I don’t want to be added to all these lists. Do you think that that is an issue for the right or you genuinely think this is an infrastructure problem exclusively?

Eric Wilson: Yeah. …

Eric Wilson: this is something we’ve looked into and done a lot of research on and it sure seems like that the people who are complaining about those tactics aren’t the people who ever donated in the first place.  So it works on the people who are in that ecosystem and are donating. You talk to practitioners and they say, “Yeah, we’d stop doing it if it didn’t work.” and it continues to work. what that suggests to me is that there is a very firm ceiling, an upper limit of people who will respond to those sorts of tactics. and we used to say, we’ve got to go out and find more donors.” I don’t think that’s the case. I think we found them all.

Eric Wilson: What we’ve got to do is find out new ways to get people to want to donate.

Eric Wilson: So, models closer to Patreon and Substack than kind of direct mail put online. And so,…

Josh Klemons: Mhm. Yeah.

Eric Wilson: I again, no one’s eager to be the first mover in that because it’s unproven. and so, again, it’s sort of the same thing with negative ads, right? You hear it all the time. People say, ” I wish they wouldn’t campaign negatively all the time.” and then we pull it, we test it, and that’s the thing that moves you the best. So, it’s frustrating. we’d love to solve that problem, but it doesn’t seem like it actually is a problem for fundraising. Yeah.

Josh Klemons: So Act Blue obviously there are other platforms that Democrats use to fund raise, but I mean it’s AC blue and for a while it seemed like for y’all it was win Red, although I keep seeing new popup it seems like there’s a lot of frustration with Win Red or simply people can’t sit still so they just keep building.

Josh Klemons: Why do you think Winred hasn’t managed to close the market and just say “Nope, this is the platform we use on the right.

Eric Wilson: Yeah, so I would just point out that I think it has closed the market 7,000 campaigns on there.

Eric Wilson: There’s just really no other platform that comes to that level of scale.

Josh Klemons: Okay, sure.

Eric Wilson: and act blue kind of showed the way to solve this problem. The hard part is not payment processing, right? We all know that payment processing, taking credit cards and turning that into money is a solved problem.

Josh Klemons: Sure.

Eric Wilson: The challenge is the conduits, the split donations, the familiar user experience, the save payment profiles. That’s the hard part.  So what there you had so many act blue consolidated the market very early on. So when people came online they just went to act blue.  So we came to it much later had more sort of competition in the space and so what you’re seeing now a lot of things especially in these down ballot races the donation platform is chosen by the campaign treasurer or the compliance person not the digital marketing because that digital marketing person just doesn’t exist for the campaign and so there’s a little bit of push and pull there.

Eric Wilson: So that was interesting just to see how varied the different platforms were and it tracks pretty closely with when did a candidate decide to start running. So sort of be more senior campaigns are on more old legacy systems.

Josh Klemons: Interesting. yeah, let’s talk about technology as a proxy for generations or…

Eric Wilson: Yeah. Yeah.  Yeah.

Josh Klemons: I don’t know what professionalism I guess. So one of the wildest things that I read in there were some really big takeaways like we’re talking about this stuff, but if you have not read this report, I do highly recommend it. it’s a really cool way to nerd out on this stuff and really take a test case of a very set I’m obviously not I’m telling the listeners. so I want to talk about websites. So I work a ton of campaigns and almost none of them use Press. my website’s built in I I’m a WordPress user. But Squarespace is so easy. Wix is so easy but your data and obviously this is a limited target. I would love for you to recreate this for every congressional race in 24 or 26 because if this is true it’s a gamecher.

Josh Klemons: Essentially, the long and short of it that I took away was people who use WordPress are more likely to win elections than people who use Wix, who are more likely to win elections than people who use Squarespace. So, is it simply that the platform does the platform provide meaningful advantages or…

Josh Klemons: is this a causational versus correlation thing where more sophisticated campaigns who are going to run better campaigns are choosing WordPress over drag and drop sites in your opinion? Exactly.

Eric Wilson: Right. This is…

Eric Wilson: where we have to make very clear causation and correlation. and so we certainly see a correlation with a increased margin of victory for campaigns that had websites built on WordPress as opposed to Squarespace and Wix. Let’s sort of think about what could be the causal relationship there. And with Wix and…

Josh Klemons: Yep.

Eric Wilson: Squarespace, that you can put in a credit card, you get a website, it’s done in an afternoon.  WordPress, you need to have someone who knows what they’re doing because its You’ve got to set up your plugins. And so that seems to indicate that you have a little bit more professionalism around your campaign. You’ve probably hired a digital agency, which means you have the money to hire a digital agency. You’ve got the campaign experience. So, it sure seems like it is a proxy for all those things. but let’s look at Wix and Squarespace and why they might not be the best suited because they’re great if you’re open opening a bakery or a retail outlet, but they’re not focused on donations, issue pages, email capture, all of those sorts of things that we know are best practices for campaigns.

Eric Wilson: And so it really reveals that the candidate sort of thinking about the website as a task to cross off their list and…

Josh Klemons: So Democrats there are a lot every couple months I hear about one of companies or…

Eric Wilson: how can they get that done quickly and affordably versus no, this can be a real asset for my campaign. This is the part of my campaign that’s on 24/7 and thinking about search engine optimization, building for AI. Now, you really need to have a good website.

Josh Klemons: organizations even some of them I don’t even know are for profit but that are popping up to make very easy inexpensive fancy looking democratic websites drag and…

Eric Wilson: Mhm. Right.

Josh Klemons: drop but essentially taking the Squarespace model and applying it just to Democrats.

Josh Klemons: I don’t know if anything like that exists on the right. But I guess my big question to you is your takeaway that we should stop investing in those and simply be building on WordPress.

Josh Klemons: Would that be your takeaway based on this report?

Eric Wilson: No,…

Eric Wilson: I don’t think it would be because it’s all about the service delivery. and so if you are able to combine the best practices of a custom website with the ease and affordability of a drag and drop builder, then that’s kind of the ideal world. it’s just not something that there’s enough of a marketplace on the Republican side.

Eric Wilson: Again, that’s some of the work that I have to do to convince people that your website, yes, It matters and can make a difference.

Josh Klemons: Okay.

Josh Klemons: No, it’s really interesting. Like I said, I know of at least five or six on the left. and I don’t know of any on the right, but that’s not the world I live in. You’re telling me there’s none on the right now?

Eric Wilson: I mean, I guess my advice would be Democrats should move all of their websites to Wix and Squarespace. that would be my preferred outcome.

Josh Klemons: Okay, fair enough. So, okay, URL hygiene. This was another really fascinating piece. So, one of the first episodes I did of this podcast,…

Eric Wilson: Yeah. Right.

Josh Klemons: I hosted Candy Phelps, who’s a badass strategist, marketer, designer, web developer, and we talked specifically about SEO for campaigns. And one of the things she said to me that I think about this stuff all the time. Never occurred to me. don’t have your about slug just Have it be about d first name- last name because that’s what people are going to Google.

Josh Klemons: And there were a bunch of small things, but that was a big one. You actually found that campaigns where the candidates used their full name in the URL performed better than candidates who used only their last name, as in Eric for, Maryland or whatever. …

Josh Klemons: so let’s go back. Is this just another proxy for professionalism? Those folks we’re thinking about it because I mean it’s not unprofessional to say, Obama for America or whatever. I don’t know. What do you think is the cause here?

Eric Wilson: …

Eric Wilson: that one I don’t think is as clean a break on professionalism…

Eric Wilson: because there are some people who say, “Look, my last name is really hard to spell, so I’m just going to go with my first name.” And so,…

Josh Klemons: Right. Sure.

Eric Wilson: when I’m saying it out loud, it’s going to be easy to do. But how are most people encountering your campaign? they’re doing a Google search. They’re seeing your Facebook page and then they’re going to search that name or you’re in an article and then you rightclick in search in Google. and so it’s more of just a mindset shift of understanding, that user voter experience in this case of where are they going to encounter you? And it sure helps to have your full name in the URL because I believe it acrus to some search engine optimization benefits.

Eric Wilson: Certainly there are a few cases where the domain was just not professional where it’s kind of a silly name or a slogan and…

Josh Klemons: here. Yeah.

Eric Wilson: and that’s not what people are voting for when they go into the voting booth or filling out their ballot. they’re picking your name and so they need to be able to know what your name is and go from there.

Josh Klemons: No, it’s super interesting. Like I said, that was genuinely surprising to me just cuz …

Eric Wilson: Yeah. Yeah.

Josh Klemons: Eric from Maryland, whatever if you’ve got a hard to spell last name, but yeah. No, it totally makes sense. you also

Eric Wilson: and so I mean I think you can still buy eric formary but your primary domain should be eric wilson for congress.com or if you can’t get just your name.com get it for your office or get it with your state but you need to have your full name in there because that’s going to help with search.

Eric Wilson: But if you need something that’s like a call to action out in the wild,…

Josh Klemons: S***.

Eric Wilson: Eric for Virginia, Eric for Maryland, whatever, that’ll work.

Josh Klemons: Yeah, I’m personally obsessed with vanity URLs. if you go to hello mermerag.com, there is no website there. It simply redirects you to josh.com/hellomerge tag because I don’t need a whole website for it. I need a landing page for it and…

Eric Wilson: Right. as an aside,…

Josh Klemons: I have that for a ton of different free digital tools. I do a bunch of things and they all have that.

Eric Wilson: while we’re nerding out about URLs here,…

Josh Klemons: That’s what this is all about.

Eric Wilson: I get really frustrated every time that there is a story about, the Josh Clemens campaign bought Eric Wilsonis loser.com. I can’t believe Eric Wilson didn’t buy that. It’s just like, okay, are we going to play this game? and the idea that some campaign’s supposed to buy hundreds of URLs to defend themselves against this tactic that somehow reporters fall for every single time. I wish we would grow up past that.

Josh Klemons: I 100% agree with the exception of some very basic ones like owning the.com to your name Allah Ted Cruz which somehow didn’t happen and…

Josh Klemons: Carly Fiorina not buying the.org I get it not buying a.org But you don’t have to buy every combination of everything cuz yes no matter how many URLs you buy if a hit a group wants to hit you they’re going to find something like carly is a monster.com is going to be available. and if that’s not they’re going to do something else. So you can’t protect yourself from that. But yeah I 100% agree it’s a very old school way of thinking about…

Eric Wilson: Yeah. Right.

Eric Wilson: It was the obvious one. Yeah. Yeah.

Josh Klemons: how the internet works like that you should have secured every domain of all time.

Eric Wilson: And I just having dealt with this for a few candidates before is sometimes someone gets to their domain before they do through no fault of their own.

Josh Klemons: Right.

Eric Wilson: It’s just, some, Eric Wilson.com is owned by Eric Wilson, the Canadian mystery author. I’m sure if I decide to ever, run for office, he’d be willing to sell it to someone more than I could pay to do it against me. it’s just like one of those things.

Josh Klemons: Yeah. Yeah. No, I totally agree though. so you also found that desktop speed,…

Eric Wilson: Yeah. Yeah.

Josh Klemons: specifically desktop speed more than mobile, which was actually interesting.

Josh Klemons: So, I know here in Madison there was an alder race that came down to something like six votes and one of the two candidates had a very, let’s say alder city council worthy website and one had a phenomenal website that looked good, acted good and…

Josh Klemons: the person who won by six votes had the better website and I think in that case it’s pretty hard to argue that that site didn’t probably win them that race. the idea that six people didn’t try to go to the crappy website and roll their eyes and then went to the other website and said damn this is a nice website like six people is not a lot of people…

Eric Wilson: Yeah. Yeah.

Josh Klemons: but it decided a race.

Josh Klemons: So I am curious though you found that it seemed to matter more on desktop than mobile. why do you think that is? Folks are doing research at home before they vote.

Eric Wilson: I don’t really have a good guess about what that is, but I think it really speaks more towards the variance in performance on desktop was more pronounced than it was on mobile. and this is another one of the things where it’s just not a clean cut…

Eric Wilson: because Wix and Squarespace are really good at loading quickly and…

Josh Klemons: Yeah. Part of the beauty of them,…

Eric Wilson: fast and anyone who Yeah.

Josh Klemons: right? Right. Yeah.

Eric Wilson: And so there’s certainly some sort of flaw of if it takes 12 minutes for your website to load that’s bad. but marginal improvement probably not something we picked up. But the variance was more significant on desktop than it was on mobile.

Josh Klemons: Interesting. For sure.

Eric Wilson: And that there are a number of factors that could go into that, but again it’s worth thinking about and we know it’s something that Google looks at for ranking so again it sort of all wraps into that Yeah.

Josh Klemons: So I want to pivot now to email and you already mentioned this, but let’s just lay it out. Every Democrat in a competitive district collected emails and nearly a quarter of Republicans didn’t. What the hell? what’s going on?

Eric Wilson: Yeah. Yeah.

Josh Klemons: Don’t they subscribe to your newsletter? why would 25% of Republicans in competitive districts? We’re not talking about districts that were going to be blowouts one way or the other. what’s going on that no question here about Democrats.

Eric Wilson: Yeah. I Yeah.

Josh Klemons: What’s going on with your party? why aren’t they collecting emails?

Eric Wilson: I don’t have good excuses for them. but if I might, sort of empathize, it has to do with, just lack of understanding of the fundamentals or…

Eric Wilson: or overlooking it. again what’s crazy about this research is some of these decisions get made before you even launch and…

Josh Klemons: Yeah, I’m early.

Josh Klemons: Really? Yeah.

Eric Wilson: and don’t get revisited. And so I think that’s one of the big problems with digital campaigning and our website is we think, okay, we’ve checked that off the list. we’re ready to launch and I don’t need to revisit that ever again in my campaign.

Josh Klemons: Yeah. Yeah.

Eric Wilson: And that’s not the case. it’s sort of like, hey, I’m never going to take the trash out at my campaign office. no one does that. and so, I think there’s a little bit of that going on of just sort of saying, “Hey, I’m not thinking about this. I didn’t know that I even needed to capture emails or I have my email list in a separate place and I just uploaded the county party list and the delegate list that I get from everyone.” and again, it’s that mindset shift of are you trying to build an audience, a community rallying supporters or…

Eric Wilson: interrupt people, spam them, send talk at them rather than with them.

Josh Klemons: Yeah. No,…

Josh Klemons: super interesting. And I mean on that same front SPF and DKIM, it sounds like there was more issues on the Republican side of getting that stuff set up correctly.

Eric Wilson: Yeah. Yeah,…

Josh Klemons: Is that same kind of story just lack of institutional knowledge of like that this matters or they just like too many other things going on lack of resources? is there an easy answer there?

Eric Wilson: I mean if email’s not an important channel to you,…

Eric Wilson: you’re not going to focus on it.

Josh Klemons: Why bother?

Eric Wilson: And again some of this is productized really well on the left right where it sure looks like you guys have SPFDKM built in.

Josh Klemons: I don’t know. Yeah, less so.

Josh Klemons: I mean, maybe for some, but I know plenty of dems who are using Mailchimp and they’re having to figure this out on their own for But certainly if you’re using some of the bigger democratic platforms. Yes.

Eric Wilson: Yeah. Yeah.

Eric Wilson: And so again I think it’s just kind of a cultural thing where if you look at Democratic campaigns…

Josh Klemons: Right. Right.

Eric Wilson: where not a vast majority but a significant amount of your fundraising is coming through online. you want to make sure your emails are getting delivered and so there’s a clear incentive there. Whereas these Republican candidates were lucky if they got maybe a hundred donations online over the course of a campaign. they’re focused on something else.

Josh Klemons: Why bother? Yeah. Right.

Eric Wilson: Yeah. yard signs.

Josh Klemons: I recently interviewed Miles Bruner who worked at a Republican digital fundraising firm. He publicly quit your party. So not trying to hide that from anybody. but I asked him about the very prevalent talking point from the right that Google makes it harder for Republicans to get through inboxes than Democrats.

Josh Klemons: He absolutely called BS on that. He said that’s not true. It’s that folks are lazy. They’re not trying. his firm didn’t have any problems with deliverability because they were doing things correctly. whereas many of his competitors weren’t.

Josh Klemons: I want to know, do you agree with that assessment or do you think that Google is actually like making it harder for Republicans to get through inboxes than Democrats? Sure.

Eric Wilson: So let me paint sort of two plausible scenarios here for you and… your listeners.  One is if we believe that implicit bias exists, which I think a lot of people do, Google is a place where 98% of the employees donations go to Democrats.  So it could be possible that there is an implicit bias that makes it way somewhere into the algorithm for email placement and it could be as innocuous on things like, talking about abortion versus pro-choice or right to bear arms versus, gun control. those sorts of things could show up in some algorithmic filtering. So I think that’s number one.

Eric Wilson:

Eric Wilson: Number two is again this goes back to kind of the productization of the industry on the left.

Josh Klemons: Mhm.

Eric Wilson: So most of your campaigns are sending from one or two ESPs, right? Again we can name them. on our side, every campaign is making the decision of do I do Mailchimp, Constant Contact, Salesforce, name, pick any. It’s a very diffuse market.  And so what you end up having is domain and IP address reputation kind of spread all over the place in the way that if you’re a Democrat, you’re benefiting from having really good domain and IP reputation because you’re sending on the same as the DNC or the presidential campaign and things like that.

Eric Wilson: So, I think there’s a little bit of discrepancy there.

Eric Wilson: I don’t believe that there’s anyone at Google putting their thumb on the scale. but I think there are some subtle ways where it might happen. And certainly we saw some issues when red domain specifically being harmed. But I would agree, it’s a lot easier for us to make that case when we’re doing everything right from our authentication and in and things like that.

Josh Klemons: which this study shows that you’re not doing everything right.

Josh Klemons: I will also just flag I’ve worked I work dozens of campaigns a cycle usually and the vast majority of those folks are using Mailchimp the small I know we have an infrastructure but most folks can’t afford that infrastructure. So just for you to know the vast majority of the clients that I work with that are down ballot races are not using the sort of NGP vans of the world they’re using Mailchimp. So in a lot of times there is a democratization of what plat less of a factor than you might think but yeah also fair enough.

Eric Wilson: Right. Yeah. Yeah.

Josh Klemons: So on that front, just based on these findings, do you think that email is still the backbone of grassroots fundraising or…

Josh Klemons: are we nearing an inflection point? And I guess it’s hard to answer when some of these you had competitive Republican districts where the candidate only brought in, I believe, 48 grassroots donors, which trust me, I’ve worked tiny down ballot races where 48 would be fine, but these were not tiny races.

Eric Wilson: Yeah. Democrat and…

Eric Wilson: you sneeze,…

Josh Klemons: Do you think that are Republicans going to stop investing in email or…

Eric Wilson: you get 48 donors.

Josh Klemons: they don’t like what do you think the future looks like for your party on email? I’m really curious about that.

Eric Wilson: We can’t stop investing in email. that’s number one. Again, it’s sort of the universal app. So, as social media and media all get more fragmented, the email address continues to be kind of the unifying factor.  What that means is we can’t be doing this sort of interruptive non-permissionbased sort of marketing where we talk at people and we’ve got to look more like Substack, Patreon, creator kind of economy and so I don’t think we’re going to stop investing in it, but what we are seeing are people approaching it differently of can email be

Eric Wilson: it’s really hard for these down ballot campaigns to raise money online. So, it might be the case that email for them is not about fundraising, but it is for activation and mobilization and relational organizing. In which case, again, we go back to that service delivery. How is it getting delivered to the campaigns? Because right now, email really is the domain for fundraising.

Josh Klemons: Yeah.

Josh Klemons: So let’s talk about meta ads. so my favorite part of this report bar none was that it absolutely corroborated the things that I constantly talk about when it comes to metads. I always tell folks I’m not a fan of I mean literally though I will be doing something on this because there was a specific line in there that I wrote it down the second I saw it. So I tell people all the time I’m like I don’t really Met as a company. I think that they’ve done a lot of harm in the world but damn if they can’t win elections.

Eric Wilson: Yeah, I’m glad I could do that for you. Yeah.

Josh Klemons: I truly genuinely believe that. I haven’t seen the studies to back it up, but I’ve won a ton of elections running a playbook and I talk about it. I’m very public about it. It’s on my blog. I don’t hide it. and in a lot of ways the digital programs backbone for me is or…

Josh Klemons: meta ads that are not asking for money, not asking for leads, but simply raising name ID, like talking directly to people. And this study absolutely found that So, every single competitive Democrat ran ads, and not every Republican did. But more importantly, the Democrats who did ran more ads, tested more variations, and had much higher reach, which implies that they were doing a better job of targeting, I would argue. But I obviously have no inside knowledge on that. So, what’s your response to the disparity between the two parties approach to Facebook in the year 2025 when this is all so there’s nothing new about this obviously at this point?

Eric Wilson: Mhm. Yeah.

Eric Wilson: So again, this all gets wrapped around the service delivery model and what are Facebook ads So on our side, a lot of people view Facebook as direct response and getting donations and getting emails. that’s not a good ROI for small campaigns that struggle with online fundraising. So, they just kind of abandon Facebook ads.

Josh Klemons: Yep.

Eric Wilson: But our data are pretty clear. Our post-election polling shows that, the place to reach voters is meta, whether that’s Facebook, WhatsApp, or Instagram. And so, you got to be there,  I mean its just so I think that we need to be open to the fact that it is a good place to advertise. it is going to be different creative than maybe our streaming ads which again is a trap that a lot of campaigns fall into where they think of digital as just an extension of the TV and sort of overlook that social layer. The other thing that’s happening there is it really points to the impact of algorithms on campaigning.

Eric Wilson: So, why does the variance in creative matter? you’re giving the algorithm things to compare performance to and it likes that and…

Eric Wilson: and You’re going to get better outcomes. And if you’re just throwing up one Facebook ad and putting a lot of money behind it, and I know that you’re wasting money and limiting reach.

Josh Klemons: Lighting it on fire.

Josh Klemons: Absolutely. Yeah.

Eric Wilson: Yeah. Yeah.

Josh Klemons: No, I mean I laugh because the way you talk about Democrats sometimes feels like you think that they’re all pulling from the same pot.

Josh Klemons: And let me tell you, as somebody who’s worked with over a hundred Democratic campaigns the last 10 years, every one of them is trying to figure this s*** out as they go.

Eric Wilson: Yeah. Mhm.

Josh Klemons: So I was actually blown away by how well the fact that some were doing it right in Virginia doesn’t surprise me. for sure there’s enough infra there’s enough ecosystem out there. The fact that essentially all of them were following the playbook was impressive to me because I see a lot of pretty well-intentioned and…

Josh Klemons: pretty well sourced races where I’m like so you’re not running Facebook ads you want to start three weeks before election day. That’s not really what this is.

Josh Klemons: So, it was both interesting to me that they were doing it and gratifying because again like that is my playbook, but also I just want to make sure that a lot of we are scrapping this s* together too every single day. and I know that as somebody who does it I work with a ton of down ballot races. I would love to know I already asked you this but let’s just go back to it on that same front this idea that the left has an ecosystem and an infrastructure and the right doesn’t. So, are you the primary infrastructure for the right?

Eric Wilson: Right. Yeah.

Josh Klemons: Walk I don’t know your side of the aisle at all when it comes to this. I get your emails. I read them.

Eric Wilson: Yeah. Yeah.

Josh Klemons: I listen to your podcast. I learn from you and I hope we can learn from each other. What’s going on the right? again, there’s plenty of money being invested. talking TPUSA has any democratic organization. The Federalist Society has literally more money than they know what to do with. There is money on the right. Why are they not investing in digital?

Eric Wilson: Yeah.

Josh Klemons: Do they not believe in it or it’s just I mean I’m reframing a question we already talked about but I think it’s important one  Absolutely.

Eric Wilson: Some of it’s generational, right, of we’re lagging a little bit and the Trump realignment has forced us to go back and say, “Okay, how do we look at it?” And that’s why you see Turning Point doing what I think are some innovative things and going after different audiences. part of it again, it’s this culture.  So, most people are not talking or thinking about politics all the time. And whereas you have on the left a very activist culture where you care about issues very passionately and there are things for you to do regarding those issues. So, I’m a avid bird watcher.

Eric Wilson: I belong to the Ottabon Society and I get their text message alerts which all come from the left’s text act.

Josh Klemons: right?  Mhm.

Eric Wilson: There is something for me to do as a fan of birds or fringe to birds 365 days a year. that’s not necessarily the case if you are a hey I just want to run my business and have lower taxes or I’m homeschooling my kids and want to be left alone. and so you start to see how the coalition shapes some of that. and then let’s just take one more step, which is, the total addressable market of who you can serve if you’re creating technology for conservative campaigns is a lot smaller than if, hey, I do texting services for both Democratic campaigns and labor unions. And then you start to and so that’s why the ecosystem becomes a little bit easier to build.

Eric Wilson: And again we have this sort of thing where it’s perfectly okay to use you’re a nonprofit organization caring about the environment.

Eric Wilson: You can use the same tech stack as a Democrat running for Senate. That isn’t the case for Republicans.

Josh Klemons: Yep. Interesting.

Josh Klemons: If there was one tool,…

Eric Wilson: Yeah. Mobilize.

Josh Klemons: platform, organization, whatever on the left that you could snap your fingers and recreate on the right, what would it Mobilize. Interesting.

Eric Wilson: Again that may reveal some of my ignorance of its role but I really believe in the idea of technology that follows the supporter rather than the campaign.

Eric Wilson: And so we see this with mobilize where you sign up for a Kla Harris rally. and then you find out about all the different events that are happening by Democrats and progressive groups.

Josh Klemons: Yeah, super interesting.

Josh Klemons: …

Josh Klemons: I have so many questions and we’ve been jumping around, but this has been really interesting to me.

Eric Wilson: Yeah. Yeah.

Josh Klemons: any other So what’s one things you would like to see Republicans change immediately if they want to be competitive in 2026

Eric Wilson: I mean, it starts with investing in you websites, but it’s even more basic than that. Put yourself in the shoes of your voter. What is that process of how do I learn about your campaign and how do I decide where I go in that and what’s the journey when I finally tune in to the campaign we released polling earlier this week that shows that this kind of cord never disengaged voter is really going to be the key to 2026 and…

Josh Klemons: Yeah.

Eric Wilson: and some of these people don’t even tune in until election day and so what are they finding about your campa  campaign on election day when they finally decide that they’re going to go vote. if you’ve got a bad website, you don’t have any automated emails, you don’t have tools to help them them answer their questions, you don’t have an issues page on your website, yeah, you probably didn’t earn their vote, no matter how hard you worked before that because the sale, as it were, it’s happening right then. So, it’s really that focusing on empathy for the voter and what their experience is.

Eric Wilson: But I think, we’re going to continue to watch this. We’ve done some additional follow-on analysis that hasn’t been released where,…

Eric Wilson: where we kind of control for money partisanship in the district, that kind of stuff. and it sure looks like in these competitive races, stacking digital best practices together is worth about 1% of margin. and in these tight races, you can’t afford to leave that on the table.

Josh Klemons: people spend millions on field for that 1%.

Josh Klemons: So if you could simply improve your tech stack early in the program.

Eric Wilson: Right.

Josh Klemons: I mean and I mean a lot of things you’re talking about there’s a cost to them and there’s knowledge you have to have somebody who knows how to do it. So it’s not free but we are not talking about massive financial investments to make some of these changes that you’re talking about. So yeah it’s pretty staggering. Yep.

Eric Wilson: It’s resource allocation, So, you think about, these candidates running for House of Delegates in Virginia,…

Eric Wilson: they’re driving all over the place to events. they’re prioritizing that over maybe spending an hour working on their website or email or something like that. and…

Josh Klemons: Yeah, absolutely.

Eric Wilson: again it’s just when you’re of a certain age and you believe that the real world is the only thing that’s there.

Josh Klemons: Yeah. If you’re looking for recommendations for other things to incorporate in the study,…

Eric Wilson: I can see how you prioritize the real world stuff over digital.

Josh Klemons: you should do one for age generation of candidate matter. That would be really interesting to me because you alluded to …

Eric Wilson: Yeah. Yeah.

Josh Klemons: if you’re older and you think the world is only in real life, look, because I imagine on both sides of the aisle. I mean, this is definitely not a partisan thing on both sides of the aisle. I think the younger folks coming in approach the internet very differently,…

Eric Wilson: Yeah. I try and…

Josh Klemons: the older folks. And I wonder how that applies.

Eric Wilson: focus on stuff that people can change.

Eric Wilson: You can change your website. You can change your URL. I don’t know. go out giving Botox to people.

Josh Klemons: Your party can change…

Josh Klemons: parties can change who they nominate though.

Eric Wilson: Yeah. Yeah.

Josh Klemons: Parties can use different factors to decide on nominations and stuff. I mean, our party is definitely grappling with older candidates that don’t want to retire.

Josh Klemons: So, that is I mean, literally, we have an entire Senate race in Massachusetts. That’s only based on the question age of candidate at this point,…

Eric Wilson: Right. Okay.

Josh Klemons: but yeah. No, fair enough. but I mean you’ve pretty much answered this, but do you think you study campaigns across the country year in and year out? is this Virginia finding does this apply do you think nationally both did this well sum up the general state of the left and the right on digital or do you think that it’s too soon to say if Virginia was a good microcosm of the country?

Eric Wilson: No, it certainly feels like a good microcosm. We were just fortunate to be able to collect the data in an organized way and it’s an off year. People are paying attention. and so it was kind of a perfect storm for us to be able to get this data.

Eric Wilson: that’s now something that we’re going to track much more closely. But, it’s over several cycles I want to be able to systematically say,…

Josh Klemons: Yeah. Yeah.

Eric Wilson: okay, here’s what matters, what we can measure, and here’s what it looks like on the other end. And this was a really good case study to do that. Yes, there are some quirks specific to Virginia, but I think that the takeaways apply right across the country.

Josh Klemons: No, super interesting. I’m excited to see follow-ups and obviously the longer you do it the easier it is to say causation versus correlation for some of this.

Eric Wilson: Yeah. Yeah.

Josh Klemons: So I’ll be really curious.

Eric Wilson: What I need is I need some campaigns to just say, “Hey, we’re not going to have a website.” To really get the control version.

Josh Klemons: Yeah. Feel free to let your side of the aisle test that out for sure.

Eric Wilson: Yeah. Yeah.

Josh Klemons: My folks will be using Wix and Squarespace and yours can just avoid websites altogether.

Josh Klemons: for folks listening, digital directors, candidates, organizers, what’s one thing you would want them to take away from this report?

Eric Wilson: It’s that what you do matters and it does have an impact. it makes a difference in close races. So, this is one of the most frustrating things as a campaigner is we just don’t control the environment and so, when we look at this data, I can look at incumbency, fundraising, and partisanship, and that is kind of the nexus of where most of the outcome is being determined.  there is about a one to two% span where the campaign matters.

Eric Wilson: And so what’s really frustrating, especially in a year like this, if you’re a Republican, you can work really hard. Jason Miaris, for example, ran an excellent campaign, outraised his opponent, had the right sort of candidate profile.

Josh Klemons: Yeah.

Eric Wilson: But couldn’t outrun the bad environment. And so I would say, you got to work like it all depends on you, but sometimes it doesn’t. Yeah. Yeah,…

Josh Klemons: Are there any campaigns running digital programs you’re particularly excited about at the moment, left or right? Just from a tactician perspective. Yep.

Eric Wilson: I think we’re still a little bit early. one of the things that I really like that we’re seeing on my side are these war room accounts on X it kind of reflects kind of the Trump campaign’s effect on our side where we’re shaping the narrative and that sort of thing has happened. again, I think that shiny object stuff is fun to watch, but it really is like who’s putting up PF, DKM, Demar, who’s sending email automations,…

Eric Wilson: that kind of thing. it’s not too exciting.

Josh Klemons: you’re more interested in the nuts and…

Eric Wilson: It’s Yeah.

Josh Klemons: bolts than the sexy glossy stuff. that’s interesting in and of itself. appreciate it.

Eric Wilson: Right. they can visit campaigntrend.com…

Josh Klemons: How can folks keep in touch with you moving forward about Republican email and…

Eric Wilson: where they can sign up for our newsletter and see episodes of our podcast including the conversation you and I had a few years back and…

Josh Klemons: there was some really interesting stuff in there who was doing it well back then during this was the Republican presidential primary email program and there were some good practices and some very very bad practices and we talked about them

Eric Wilson: it turned out it didn’t matter right I mean yeah.

Josh Klemons: did not.

Eric Wilson: So anyways, yeah, the campaign.com is the place to find me. I’m active on X and LinkedIn if people want to connect there.

Josh Klemons: I’ll have links to all that, including the report itself. and thanks so much. I really appreciate you …

Eric Wilson: Thanks Josh.

Josh Klemons: crossing the line and coming and chatting with me. This was fun. And I hope folks, like I said, I learned a lot from this report. It was quite illuminating on some things. So yeah, I hope folks take a couple. It’s an easy read. you don’t need a master’s degree to read this thing.

Eric Wilson:

Eric Wilson: Yeah. Yeah.

Josh Klemons: …

Josh Klemons: it’s written for people not lawyers. yeah,…

Eric Wilson: Campaign Cowboys.

Eric Wilson: Okay.

Josh Klemons: So yeah, definitely worth 20 minutes to peruse through it. And thanks again so much. I really appreciate your time.

Eric Wilson: I appreciate It was good chatting with Good stuff.

 

January 6, 2026/0 Comments/by Josh Klemons
https://joshklemons.com/wp-content/uploads/2026/01/the-digital-divide-that-cost-republicans-virginia-with-eric-wilson-of-the-campaign-for-center-innovation.jpg 1350 1080 Josh Klemons https://joshklemons.com/wp-content/uploads/2023/05/Reverbal-Communications-Josh-Klemons.svg Josh Klemons2026-01-06 14:31:342026-01-06 14:31:34The Digital Divide That Cost Republicans Virginia with Eric Wilson, Center for Campaign Innovation | Hello Merge Tag Ep. 47
Hello Merge Tag, Politics, Republican Email Tracking

He Wrote Those Awful MAGA Emails You Hated. Until He Finally Broke Free. | Hello Merge Tag Ep. 46

He Wrote Those Awful MAGA Emails You Hated. Until He Finally Broke Free. With Miles Bruner

Miles Bruner spent 12 years working in the Republican ecosystem, first as a grassroots organizer in Orange County, California, then as a digital fundraising strategist for one of the top GOP fundraising firms in the country. Recently, he went public with an article in The Bulwark detailing his decision to leave the Republican Party over its descent into authoritarianism and calling on his colleagues to do the same.

The piece, “My Last Day as an Accomplice of the Republican Party,” is powerful. Miles isn’t the first Republican to quit his party publicly; Tim Miller has written a whole book about his own journey. But I was particularly interested in talking to Miles because he worked in digital, inside a party he found himself agreeing with less and less.

To quote him briefly:

The clients I oversaw and the emails I wrote for them were all 100 percent pro-MAGA. Every piece of fundraising content had to somehow out-MAGA the previous. It was routine to publish content that pushed election fraud conspiracies, stoked anti-immigrant sentiment, and sowed distrust in our institutions.

As he spells out, he couldn’t afford to leave, but couldn’t bear to stay. Ultimately his values won the day and here we are. He joined me on the pod to talk about what he saw from the inside—and what he thinks is coming next.

We covered:

  • What’s working on the right
  • What he thinks is coming next
  • The secret behind all those bible verses you see Republicans sharing on social
  • Whether Google is actually preventing Republican emails from getting delivered? (Hint: it’s not!)
  • Escaping the GOP cult
  • And so much more!

Listen to the full episode right here, or wherever you stream podcasts.

If you prefer video, you can also watch our full conversation:

Find all episodes at HelloMergeTag.com or wherever you stream podcasts.

Links

Miles’ article, titled My Last Day as an Accomplice of the Republican Party.

Miles’ Substack | Twitter | Threads
My post, comparing the email programs of Joe Biden and Donald Trump.
My posts reviewing the email programs of the 2024 GOP Presidential primary programs.

 

Big thanks to our sponsors:

Civic Shout. Learn more about the great work they’re doing to help Democratic campaigns and progressive nonprofits build their lists ethically at civicshout.com/partners.

 

Episode Transcript

This transcript was automatically generated and has not been copy-edited. While it can serve as a helpful guide to our conversation, it may contain errors or omissions. For the most accurate representation, we recommend listening to (or watching) the full episode.

Josh Klemons: Miles Bruner spent 12 years working in the Republican ecosystem. First as a grassroots organizer in Orange County, California, then as a digital fundraising strategist for one of the top GOP fundraising firms in the country. Recently, he went public with an article in the Bullwark detailing his decision to leave the Republican party over its descent into author into authoritarianism and calling on his colleagues to do the same. The piece, My Last Day as an accomplice of the Republican Party, is powerful. I’ll link to it in the show notes. Miles isn’t the first Republican to quit his party publicly. Tim Miller has written a whole book about his own journey. But I was particularly interested in talking to Miles because he worked in digital inside a party he found himself agreeing with less and less. to quote to quote him briefly, “The clients I oversaw and the emails I wrote for them were all 100% pro MAGA. Every

Josh Klemons: piece of fundraising content had to somehow out MAGA the previous. It was routine to publish content that pushed election fraud conspiracies, stoked anti-immigrant sentiment, and so distrust in our institutions.” As he spells it out, he couldn’t afford to leave, but couldn’t bear to stay. And ultimately, his values won the day, and here we are. So, Miles, thank you so much for coming on the pod. Um, I gave a very brief summation, but I’d love for you to in your own words sort of sum up like how did we get here?
Miles Bruner: Yeah. Uh, thank you for that. I really appreciate it. Um, yeah, I had gotten my start uh in Republican politics all the way back into the Bush era. Um, I got my start there and I uh the the second one.
Josh Klemons: The first question or the second one. Okay, just check.
Miles Bruner: Um, yeah, I just had a birthday the other day, so um I’m getting older, but I’m not that old yet.
Josh Klemons: Yeah. Yeah.

Josh Klemons: You don’t seem old enough, but you know, you never know.
Miles Bruner: Um, but yeah, I got my start um just in high school um in the post 911 um atmosphere. Um what Bush was selling at the time was very appealing to a kid who saw everything in black and white terms. Um, and so from there I got my first real professional gig working out in California as you mentioned. Um, I worked for a moderate. Um, that’s one of the ways I was able to justify staying so long in the Republican party is I I worked as a grassroots organizer for someone who was a refugee uh from Vietnam um and talked very well about immigrants, the value of immigration uh and the um role of government as a welfare tool. So that that’s what kept me there for so long. Um, and then after the blue wave, as you know, I transitioned over to digital. Um, that’s where I was for five to six years.
Josh Klemons: Um, so yeah, let’s talk about digital fundraising on the right.

Josh Klemons: Um, I do follow digital fundraising across the board or digital in general.
Miles Bruner: Yeah.
Josh Klemons: Um, but obviously, you know, I live on the left. Um, so yeah, how do you see like talk to me about like the broad overview of how you see um, email and SMS in particular, but digital fundraising in general on the right, like what’s working, what’s the current state of the situation for the Republican party.

Miles Bruner: Yeah. Uh right now I think the Republican party is in a situation of its own uh uh making going back to uh the earliest days of the Trump administration’s first the Trump’s first term. Um being that they have to one up the previous messaging that they sent out, meaning that um all they’re sending out to their fundraising lists on SMS and email is pure red meat content. Um, so the the furthest right you can think of when it comes to immigration, um, the role of the welfare state, everything like that. Um, trans rights. Um, so you start at this point where take immigration for example, they say we believe in immigration, but we want it to be legal. Now, we’re at a point where 10 years later, we’re at a point where they’re saying Somalians are garbage and we want all these people out of our country. Um, and so it’s almost like this doom loop that Republicans are stuck in. Um, and it’s affecting um the overall uh political situation we currently find ourselves in. Um, that being said, um, I think it’s also seriously harming their ability to fund raise because it’s severely limiting the number of people that they are able to reach.

Miles Bruner: Um, we’ve noticed that the pool has grown smaller and smaller with each subsequent election and the return on investment and the cost for acquiring new emails continues to skyrocket. Um, so you’re seeing a lot of campaigns on the right really starting to tighten their belts when it comes to email acquisition and really pull back when it comes to um, investing in building healthy email lists.
Josh Klemons: And what’s the vibe in the room like you know again like I don’t know I guess one question were you working directly with candidates or were you sort of like a behind-the-scenes Awesome.
Miles Bruner: Yep. Yeah, I worked directly with the candidates. Um, I was, um, I took point from the very start of them coming into camp um, coming into campaign solutions. They said, “We need a fundraising strategy. Um, and they had no assets, no email list, uh, to start from complete scratch, build up their campaign all the way through uh, to the election. Um, and so I was a point person who kind of guided them through that entire process.

Josh Klemons: And did the like did they recognize what do they know what is happening or are they like why isn’t this working and there’s like they’re frustrated that like the things they were doing three years ago aren’t working today or do people like understand that they have continued to close themselves off as you said to like a smaller and smaller pool of people with diminishing returns.
Miles Bruner: Yeah, it depends on who you talk to. Um, it depends on the client. Um, sometimes you will have uh a general consultant um that will understand the lay of the land. They’ll understand digital. They’ll understand um what it takes to invest in list building. Um and then you’ll have other people who are completely new or they’ve never done digital before. They’ve done grassroots stuff. They’ve done um policy. Um they worked on the hill. So, it’s a wide a wide um spectrum of who’s um paying attention and who gets it.
Josh Klemons: Okay. Yeah. And um so during the 2024 primary, I subbed to all the Republican presidential campaign email programs.

Josh Klemons: I did a lot of writing on that. Like I was on podcasts and talked about it. It was like I sort of accidentally found myself in like this content niche. But it was really interesting because like I read I read everybody’s emails. Like I like I am an email nerd.
Miles Bruner: Yeah.
Josh Klemons: Um I read I love email.
Miles Bruner: Oh, yeah.
Josh Klemons: Like I love it as a medium. We’ve all destroyed it. like both sides of the party have destroyed email for everybody. Like no question about that. Um but the thing that struck me the most about subscribing to all of the emails was just how copy and paste so many Republican emails felt.
Miles Bruner: Yeah.
Josh Klemons: And I think Nikki Haley was like the one exception. And you know whether she had a path or not relevant. Like she obviously couldn’t make it happen, but like her emails had some freshness to it, but for the most part like they were so generic you could have removed the names from the top and not known who you

Miles Bruner: Yeah.
Josh Klemons: were talking about. And I think that is absolutely true on the left as well.
Miles Bruner: No. Yeah.
Josh Klemons: Like I want to be the first to say that a whole lot of Democrats are sending equally bad copy and paste emails, but we have some exceptions like AOC, Jeff Jackson, Federman back when he was like still a Dem or whatever you want to call him. But like is there anybody on the right in your opinion who’s approaching this differently or is it all is there like because Donald Trump is running one of the spamiest email programs in the history of politics?
Miles Bruner: Yeah.
Josh Klemons: I would argue. Um so I guess that’s my question to you. Is there anybody on the right that you think is like leading the way towards a brighter future or for me digital
Miles Bruner: Yeah, like I think the company I was working at, we were kind of pushing back against that tendency. Uh we understood it. Um we saw all those emails, we got it. We saw competitors like we had this one competitor.
Miles Bruner: Um, I joke with people, you always know it’s this one firm if you see it. If you see that they’re quoting Bible scripture, it’s like you’re getting John 3:16.
Josh Klemons: All right.
Miles Bruner: Uh, any candidate that’s coming from one specific firm. Um, so it’s we we definitely started um definitely believe that you need to have a more holistic approach when it came to um writing fundraising content. Um because when you well I’ll kind of go back when I first joined when I first started um there was you wanted to be very focused on capturing the tone, capturing the voice of your client. Um and that slowly evolved. I think I think it’s that devolved.
Josh Klemons: evolved. Evolved, right?
Miles Bruner: Yeah, devolved evolved depending on your perspective. But yeah, it slowly devolved because I think people were optimizing to what was working. Um and people saw that deadlines um donate or donate in your donation will be matched 15,000%.
Josh Klemons: Right. Right.
Miles Bruner: Um so I think part of it was that so many people were just racing to like racing towards this one.

Miles Bruner: They saw what was working were just racing towards that all at the same time. And so you lost individual tone, you lost the their unique voice. Um, so our company started recognizing that as early like going back to 2021. Um, and our focus was on writing good engaging content. Um, and not treating your email list as an ATM machine.
Josh Klemons: Mhm.
Miles Bruner: Um, and so we started trying to invest in um like more labor time into um not just treating the donor file um treating the donor file almost like a persuasion list. Like you would we would send um newsletters, you would send press releases um to it. And that got a lot of push back um because campaigns saw that we were it racks up send costs. Um there’s a cost to sending that those additional emails that don’t have a specific donation with them.
Josh Klemons: Mhm. Right.
Miles Bruner: Um so it can be hard for clients to see the nearterm gain of sending out that that kind of content.
Josh Klemons: Um, so your client or not, is there is there a Republican elected official or campaign that you would look to or point to as somebody who’s like doing it right?

Josh Klemons: Or again, I’m not asking you to name your clients, but like, you know, is there one?
Miles Bruner: Yeah.
Josh Klemons: Because I would put like, so obviously Jeff Jackson has changed a lot now that he’s a sitting attorney general. his emails feel very different, but I genuinely looked forward to getting his emails when he was in Congress.
Miles Bruner: Yeah.
Josh Klemons: You know, it’s like a fascinating worldview. And I think AOC still manages like I know she has a team that writes her emails, but they literally feel like she’s writing them.
Miles Bruner: Yeah.
Josh Klemons: Kat Abigazle is doing a phenomenal program right now with her email program. Um she was actually on the pod and told us exactly who’s writing her emails, but like she’s involved in and it feels like her voice.
Miles Bruner: Mhm. Yeah.
Josh Klemons: I couldn’t and again I’m not as tapped into the Republican side as the Democrat side but I couldn’t name a single Republican where I’m like yes that is an in like just as like some a practitioner in the uh in the space that I’m like yes that is an interesting email program.
Miles Bruner: Yeah.
Josh Klemons: Again Nikki Haley sort of had one but she’s not using it anymore and like even hers was just okay.
Miles Bruner: No. Yeah.
Josh Klemons: Um but it was like way better than everybody else in the field. So yeah, I’m just curious if you can like name somebody. If not that’s okay too. Like I think that’s interesting if you can’t, but I’d love to know if you’re like, “Yes, this one person is who I think is like doing it right.”
Miles Bruner: Be honest, not really. Um, it’s I I think a couple of the clients I had and I unfortunately don’t want to name names.
Josh Klemons: Yeah, sure.
Miles Bruner: Um, I think we were doing good to differentiate ourselves.
Josh Klemons: Sure.
Miles Bruner: Um, we were, um, but at the same time, you also had this issue inside the Republican party where everyone’s almost locked step behind one orthodoxy. There’s not really a whole lot of that really separates people when it comes to the issues. Um, they’re all saying pretty much the same thing as well.

Miles Bruner: So, there’s not a really a whole lot of wiggle room for a lot of these candidates. Um, unless you again wanted to start quoting Bible scripture.
Josh Klemons: Right. Which they do on social as well. I see it all the time.
Miles Bruner: Yeah.
Josh Klemons: Uh like Scott Walker every third day, you know, there’s another Bible scripture out of context and just sitting there.
Miles Bruner: Scott Walker. Yeah. Marco Rubio. Winsome Sears.
Josh Klemons: Yep.
Miles Bruner: Um, yeah. And I can almost guarantee you they came from the same vendor.
Josh Klemons: Interesting. Um, so was talking about Donald Trump in an email still a top performing message for y’all in let’s say the 2024 2025 or that completely lost its potency.
Miles Bruner: Oh, that lost its potency a few years back. Um, we were noticing um go well going back to 2020. Um, even then it was kind of mixed the endorsement.
Josh Klemons: Did it Sure.
Miles Bruner: Um, but it still performed very well. So again, clients, candidates, they saw it working in 2020. So, they assumed it was going to just keep working all the way through 2025 or 2024. And um around 20 I mean 2022 after he lost the midterms, even before the midterms, um you would put in his endorsement on an email and it went it almost performed nothing.

Miles Bruner: It would perform worse than the regular emails.
Josh Klemons: Ah, interesting.
Miles Bruner: Um, so his endorsement on your file um, didn’t really do a whole lot and clients would be upset like like we got the endorsement like they would go all out. We want this roll out. We want this that. We tell them like we’ll do it but it’s going to have to temper your expectations because his endorsement doesn’t carry the same weight that it used to um with donors.
Josh Klemons: interesting.
Miles Bruner: So, uh, 2020 was okay.
Josh Klemons: And that’s been true since 2020. Got it.
Miles Bruner: Um, still not the greatest, weirdly enough. Um, but more so starting in like 2022. Yeah.
Josh Klemons: Um, so I mentioned earlier that I think Trump is running one of the spam email programs in the history of politics. Uh, so I I’m very upfront about that. I I wrote a blog post way back um when I was doing that like email tracking um comparing the Biden it was pre Biden dropping out with the um Trump email programs and like pros and cons of both.

Josh Klemons: And I try to be honest and objective because like again I’m a practitioner as well as a partisan.
Miles Bruner: Yeah.
Josh Klemons: And um on average, this was a couple years ago, this was a year ago, on average, Donald Joe Biden was sending 1.7 emails per day and Donald Trump was sending over 10. Um and he was using multiple senders
Miles Bruner: Heat.
Josh Klemons: to do it, which is super bad practice, but it’s because he was burning through URLs and like there was all kinds of issues with his program.
Miles Bruner: Yeah.
Josh Klemons: I guess I’m just curious like yeah, do you have anything to add to your thoughts on Donald Trump’s email program or like I could kind of that sums it up for you?
Miles Bruner: No, like Well, it also depends like I assume you were probably on multiple lists as well.
Josh Klemons: No, no. This was a single email with like a tracked email address so that I like I went through and like tracked.
Miles Bruner: Oh, yeah.
Josh Klemons: So I did like a my name plus their name and I was able to track just that one email and it was I mean I was getting numerous emails per day.

Josh Klemons: But also if you go into the political archive like the email political archive um on average they had them him tracked at over 10 emails per day which is unheard of like that I mean nobody’s doing that would
Miles Bruner: Love it. That sounds Yeah, that I’m not shocked. Uh, was that towards I I assume that was towards the end of the campaign because even our Yeah.
Josh Klemons: have been in like spring because it was before Biden dropped out so it would have been I’d have to check but probably in like the summer maybe so like not right at the end of the campaign.
Miles Bruner: Oh, yeah. Yeah. And that’s just that on that list like he would send it out to multiple lists and expect those lists to get it out as well and in the process burn out those lists as well. So that’s another issue that we saw um when it came to list rentals um because yeah lists stop performing like they did in 2020 uh because of that practice. And that was a practice that bled down into other candidates.

Miles Bruner: Like there was pressure on Senate candidates, even House candidates. Um, at least when you got close to a primary or the general election, you were sending out at least in the final month three emails a day. Um, three, four.
Josh Klemons: which is like a lot but like that’s not a you know like in the final month but if you’re doing that for six months or eight months oh I cannot imagine did it work like did the clients who
Miles Bruner: Yeah, we had some clients that wanted that um and expected that. No, no, it would it blew up their send costs um and yeah, they were burning through donations and their burn rate was unheard of.
Josh Klemons: okay yeah yeah like you nobody body nobody manages that on your side. Right. Right. Right. Which has been a big problem I think. Right. Like we’ve seen that like cycle after cycle we hear stories that the Republican party is spending tons of money on acquisition, but they’re essentially like spending money just they’re bringing money in just to spend money to bring more money in which the Democrat side the Democratic party has that problem too.

Miles Bruner: Yeah.
Josh Klemons: But like there was something when Rick Scott was head of, you know, like fundraising, you know, it was like 98% of their money was just going into fundraising, you know, it was like not a sustainable model obviously.
Miles Bruner: Yeah. Donor fees for some lists and I’m not giving away any company secrets um but this is industrywide.
Josh Klemons: Sure.
Miles Bruner: sometimes to run a list you were paying a 95 to 100 100% for a list rental.
Josh Klemons: Wow.
Miles Bruner: So you were breaking even on the hope that that email you were adding to your list would donate to you and you would only have to pay maybe a 10 to 15% uh fundraising fee on that.
Josh Klemons: So you were breaking even at at best or less. Got it.
Miles Bruner: Um yeah, if yeah, you were doing 95 to 100% 100% you’re losing money because of the credit card fees.
Josh Klemons: Right.
Miles Bruner: So, um, and even then it was on the hope that they would inevitably donate to your campaign at donate to you at some point during the, uh, election, uh, season.

Josh Klemons: Right. Um, so again, I’ve been very upfront about the fact that both parties have a problem with spam, like no question. And I think Act Blue was slow to act, but has now like started to take real moves to try to like fix their problems. But I will also give them credit. Like they made it, you know, they outlawed the idea of pre-check boxes for um op, you know, for additional optins.
Miles Bruner: Yeah.
Josh Klemons: whereas Win Red seems to have like tripled down like the more controversy about Win Red enabling spam, the more buttons they push that are pre-checked.
Miles Bruner: Yeah.
Josh Klemons: So, I guess I’m just curious like were you seem like an ethical person, it seems like you were like based on your article, you weren’t working with evil people, you know, like um were y’all telling your clients we
Miles Bruner: Yeah.
Josh Klemons: shouldn’t be doing this and they said no, do it or was this just like no, this is what we do. We pre-check the box that says they’re this is going to be a recurring donation.

Josh Klemons: we pre-check the box that says they’re going to pay an extra $100 at the end of the month even though this was a $5 donation that they thought was one time.
Miles Bruner: Yeah.
Josh Klemons: Like what was the process that led to that happening at such scale? Because it really was like a pretty Republicanwide problem from my outside perspective.
Miles Bruner: Yeah. It was at least from our perspective it was something we actively discouraged um because we saw that if you did that your deliverability cratered um you would hurt your list abuse it in the long term.
Josh Klemons: Okay.
Miles Bruner: So it’s something we actively discouraged as a company um when it came to the practice. Um but you had the pressure on them from committees from um leadership uh to they get these notifications like has best practices from leadership to yeah communities it’s like this is something that we’re doing we recommend
Josh Klemons: leadership was telling them to do it.
Miles Bruner: you do it. Um, and so we’d get push back from them and so it was kind of like this tension um that existed.

Miles Bruner: Um, and some companies honestly just didn’t give a damn. like um and I could see why some companies didn’t care because for a lot of these clients, they’re probably going to wind up losing and so they’re trying to milk as much money out of them as they can
Josh Klemons: Yeah.
Miles Bruner: for the campaign. So, they essentially see these campaigns as cash cows um that they’ll just rack up all these costs um and eat into their net and the client will lose and that they’ll be done with it. or they win and then they have someone to string along for a little longer. Um, so essentially, yeah.
Josh Klemons: So it’s like no loss for them. Like either way it works out. Yeah.
Miles Bruner: And Oh, no.
Josh Klemons: So Oh yeah. Go ahead.
Miles Bruner: No. Yeah.
Josh Klemons: Well, so like on the Democratic side again, a lot of abuse, but there’s also been a pretty public push to push act blue to do better. There’s nothing like that on the Republican side, is there?

Josh Klemons: There’s nobody like you still in that world saying like, “Hey, win red, maybe we shouldn’t allow these pre-check boxes. Maybe
Miles Bruner: No. It’s there’s there’s not a concerted effort.
Josh Klemons: we should outlaw some of these best practices that are hurting like the overall ecosystem of our list.” Like, is there anybody left on the Republican side that can like be a credible voice for that or there’s they’re all in out there?
Miles Bruner: Um because I mean all these candidates are getting they’re seeing what’s happening at the top. They’re seeing Trump um enact a lot of these practices and he’s still raising money. So if it’s working for him, it’s going to work for us. And what a lot of these candidates don’t get is that they’re not Trump.
Josh Klemons: right?
Miles Bruner: So, um, yeah, I’m curious how long it will last.
Josh Klemons: Yeah. I think they’re starting to recognize that after Tennessee’s special election, which just happened when we’re record like I think there’s probably a lot of panic right now um on on that side of the aisle.

Josh Klemons: The panic Fair enough.
Miles Bruner: Yeah. Um because I I swear to God I I’ve seen the man’s political obituary written so many times and like I I’m not going to I’m not going to believe it until I actually see it.
Josh Klemons: Oh, sure.
Miles Bruner: Uh I I know there’s always this panic right after um a setback and they have this few weeks to a month where they fret and think, “Oh, we need to change our practices.”
Josh Klemons: Sure.
Miles Bruner: And then the rubber band snaps right back and they go back to doing what they had been doing um in immediate immediately prior to set event.
Josh Klemons: Um, okay. So, in the article, uh, you describe the GOP consultant world as friendly, professional, and even fun. Like, you talked about, you know, conventions and things like that while also producing extremely damaging digital content in American politics and actively working to make the world a worse place.
Miles Bruner: Yeah.
Josh Klemons: So, I’m not going to ask you to speak for anybody else. And maybe if you want to push back on my reading of your article, feel free, but like that was my takeaway.

Josh Klemons: Um, is this just a it’s hard to walk away from what you do for it’s hard to tell a person that what they do for a living isn’t legitimate, or is this just like is there such cognitive dissonance
Miles Bruner: Yeah.
Josh Klemons: that they can like know that like some of what they’re saying is b******* and ridiculous, but like this is what they do, you know? So this is what I do. I don’t know. I’m just curious like how like I know I have certainly said no to working with clients if I didn’t agree.
Miles Bruner: Yeah.
Josh Klemons: I don’t there’s always daylight. Like you never agree with anybody 100% of the time. But if there’s an issue that I am like vehemently opposed to, I just say no. Like I’m I’d rather not take the client.
Miles Bruner: Yeah.
Josh Klemons: So like I’m just curious how what’s the vibe? Like are these people that can just completely split these two sides of their brain and go be like young fun normal people during the in the evenings and then go write like terrible content in the days or is it seeped in?

Josh Klemons: Is this uh you know is is I guess I’m wondering if this is like a um um what’s the HB or the uh Apple TV show um whatever where they split their brain in half you know like how how much of it is like splitting versus what the hell is it called?
Miles Bruner: Oh yeah.
Josh Klemons: Um, but you know what I mean.
Miles Bruner: Oh god. Yeah. Now I can’t remember it. Um but yeah. Um, speaking from like personal experience is you get good at pretty much that uh compartmentalizing um like I get into the office and I see what’s working. I see the messaging um that’s working on the right. I see the metrics and like okay we’re going to be going with this message for um this client today. Could be on again election denial. It could be immigration, it could be a deadline, it could be anything. Um, and yeah, you draft that up, recommend it to the client, um, and get it out. And then once you’re done with all that, you kind of just shut that out and go on with the rest of your life.

Josh Klemons: Were y’all like rolling your eyes at this s*** or like putting in this like put in the slack like I can’t believe I got to write another f****** email about like election denialism or was it like no like
Miles Bruner: Yeah. Um, no, it it it varied.
Josh Klemons: I am a soldier in the war for the country and this is what the the war demands of Okay.
Miles Bruner: Um, and you kind of kept your especially in in like the larger group, you kept your personal politics very close to the vest. Um, you would see people roll their eyes. Um, but didn’t really talk a whole lot about it.
Josh Klemons: Okay.
Miles Bruner: Senior leadership was very different. um in senior senior meetings where we were meeting with a senior uh consultant. Um then you kind of saw a little more behind the scenes. Um we would something would happen and someone would let something slip. Uh they would say, “I can’t again like you said, I can’t believe we’re f****** doing this.” Um like right after the abortion um decision do stops um we saw um fundraising crater and we had someone um basically kind of have like a meltdown like well well no wonder we’re not raising any f****** money like

Josh Klemons: Mhm.
Miles Bruner: we’re having this decisions like this come out. Um so every now and then the mask would kind of slip. Um, but for the most part it wasn’t really talked about in the uh larger public areas.
Josh Klemons: Interesting.
Miles Bruner: Um, so I I don’t I I think that severance.
Josh Klemons: Severance. That that was the show and that’s it sounds like that’s what it was. Severance. Uh, so it was like, yeah, you could sort of just like break your brain in half and go out and have drinks at night and hang out with your normal friends and then go to work and do what
Miles Bruner: Yeah, pretty much. And I I think it was also out of fear, too.
Josh Klemons: you do.
Miles Bruner: Like you didn’t want to be seen as the person kind of rocking the boat. Um and so he kind of wanted to be the one seen as the one who was towing the party line. Um so it was a multitude of factors um that came into play.

Josh Klemons: Yeah.
Miles Bruner: Um so like like I said coming from my own personal experience like it was um I didn’t want to rock the boat. Um I didn’t believe in what I anything I was saying so I just kept quiet. I kept to myself. Um, so it was a lot of different things you do to kind of cope being in that in that reality.
Josh Klemons: Yeah, for sure. Um, what may maybe the answer is nothing, but what was working for for you, for your clients, or like that you know of in the industry? Like uh and again, I mean like it it’s hard on both sides right now.
Miles Bruner: Yeah, I know.
Josh Klemons: Like everything is harder. Everything is murkier. It’s harder to get through into inboxes. text messages are about to get imploded by Apple’s new uh spam, you know, text box and direct donate ads on Facebook are harder to get through than they used to be.
Miles Bruner: That’s Yeah.
Josh Klemons: So like uh but I am just curious again like you know as somebody who actively worked in this space in the Republican world like I’d love to know like what were what do you think was working andor like will be the next like what are we going to be seeing from the Republicans in the next year in your opinion?

Miles Bruner: Yeah. Um, I think going forward there’s going to have to be a fundamental shift in the way they view email lists. Um, like I said earlier, like they’re going to have to stop looking at their lists as just an ATM machine and treating it more holistically as part of the campaign and making people feel like they’re more invested in the day-to-day functions and um the messaging um of the campaign. So yeah, that’s like sending them newsletter content. um and be willing to spend the money on nonfundraising emails. Um so you’re keeping up that consistency but still treating them like a normal person.
Josh Klemons: Mhm.
Miles Bruner: Um so I think that’s going to be where the direction goes. Um, and I think it’s also going to be telling to see what happens when Trump is out of the picture and not setting the tone for everyone else because like again, like I said earlier, he sets the tone for a lot of these Republican candidates who a lot of them are new and and have an expectation that if they act like him, they’re going to raise money and they get upset when that doesn’t happen.

Josh Klemons: Right.
Miles Bruner: Um, so I think once he’s gone, you’re going to see um that shift take place. Um, but until then, I don’t really think it’s going to happen. Um, yeah, because yeah, after I left, like I haven’t really seen much of a change.
Josh Klemons: So yeah, couple more years and then we’ll see if uh what the sea change looks like when he’s out of office.
Miles Bruner: Um, we were starting to, um, like I said, we were starting to implement that in, uh, for our clients and we were starting to see see it work. Like we were seeing stronger inboxing, we were seeing stronger engagement.
Josh Klemons: All
Miles Bruner: Um, so um, and for some of them, they were starting to see a positive return on investment um, where they hadn’t before. Um, and we also had to set the expectation like you’re not going to see 2020 ever again. That’s just never coming back.
Josh Klemons: right.
Miles Bruner: Um, and so making these clients realize that um, email fundraising isn’t going to raise you the $100,000 it did or millions of dollars that it did back in 2020. Um, instead treat camp cam uh, treat email as an another just another wing of the campa like an outreach tool of the campaign.

Josh Klemons: Mhm. Yeah. Um, Republicans are constantly freaking out that Google is suppressing their emails. Um, which I think is b*******. Like I but I see people that I like I respect again as far as practitioners even if I completely disagree with their politics. Like there are Republicans I follow who I think are like smart, engaged, interesting people and then they like say like but Google’s not letting us through it.
Miles Bruner: Yeah.
Josh Klemons: I’m like dude that is not what’s happening. So I guess I’m just curious like does your party actually think that or is that just a public facing way to like tell their clients like yeah we’re not getting through because of the the Google?
Miles Bruner: I Yeah.
Josh Klemons: Like there was literally a lawsuit, right? Like y’all have been very public that Google is hurting you. It seems like b******* to me, but I’d love to hear your take as somebody who like lived in it during the height of that like that battle.
Miles Bruner: Yeah. No. Um we were actually are again this is another reason why um I stayed so long is because I really like the people I work with.

Miles Bruner: they were very smart people and saw through a lot of b******* um in the industry. Um and that was one of them. Um we focused heavily on deliverability and making sure we were not spamming people in their inbox and we were actually um getting into um like the main inbox in Gmail. Um and we knew firsthand uh and we were willing to say it that that is not the case. um Gmail or Google was not um throttling Republican emails um because our Republican clients were having no problem with inboxing. Um that’s because we invested in it and we had professional a professional p a person that was solely focused on the technical side of deliverabilities uh making sure we had clean IP addresses um and everything was kosher on the back end.
Josh Klemons: Right.
Miles Bruner: Um, so and we were willing to go public. Um, and we think, um, part of, again, like you said, a part of that excuse, part of blaming Google is to mask, um, that whatever firms own shortcomings when it came to their email program.

Josh Klemons: All right.
Miles Bruner: Um, and coincidentally, these are also the same firms who um same firms that had the spamiest emails. And we’re like, well, no wonder your emails are getting throttled.
Josh Klemons: Right.
Miles Bruner: Your emails suck.
Josh Klemons: Yeah.
Miles Bruner: Like, I’m sorry.
Josh Klemons: You’re right.
Miles Bruner: zone.
Josh Klemons: Yeah. Okay. No, that’s that’s super helpful to know that y’all weren’t having the problem. like cuz they like to think of it as like a partywide problem. But if even one major firm wasn’t having the problem, then okay, then it’s not a partywide problem, you know?
Miles Bruner: Yeah.
Josh Klemons: Like I’ve seen people say like, “Oh, I tested an act blue link versus a win red link and like one got through better.” It’s like, “Okay, but who sent it?” Like senders matter, you know, like health matters.
Miles Bruner: There’s Yeah, there’s so Yeah, there’s so many different factors that go into how an email is delivered into your inbox or like like um in your inbox or how a link works like it’s isolating it to that one

Josh Klemons: You know,
Miles Bruner: issue is just the height of absurdity. Um so yeah.
Josh Klemons: uh, what’s been the response from your community, both you leaving the party and more importantly like leaving it so publicly?
Miles Bruner: Um no luckily like at least from my perspective um at least on a personal level um most of my friends I kept out of politics.
Josh Klemons: Do all your friends hate you or you still like hanging out with healthy.
Miles Bruner: Again, this goes back into that um needing to have a a divide between my professional life and my um personal life.
Josh Klemons: Yeah. Yeah.
Miles Bruner: Um so, my personal life was really not all that impacted by it. Um but that being said, like I did have some good friends like the co-workers I worked with. Um I enjoyed working with them. Um they were very professional. Um they invested in my career development. Um and they gave me flexibility when I had a kid to take time off. Um so that was difficult. Um leaving them behind.

Miles Bruner: Um and no um they um they were very sympathetic.
Josh Klemons: Do they hate you or they’re neutral or you’re still tight?
Miles Bruner: Um they said like I’m sorry you feel this way. Um, and that’s why I kind of again I went out of my way to not target anyone personally in my article or talk ill of them anywhere else. Um, because No. Yeah.
Josh Klemons: Yeah, I didn’t see anything negative from you. Like the party but not the people for sure.
Miles Bruner: No. Yeah. Yeah. Um, like they were good, decent people, at least on a personal level to me, but they were part of a larger um corrupted system is the way I kind of view it.
Josh Klemons: Yeah. So, a through line of the article that I saw was that it like leaving wasn’t like a moment. It was years of staying one more day, right? So, like I guess like how do you explain staying so long to people who don’t understand the world you were coming from?
Miles Bruner: Yeah.

Josh Klemons: And what’s your message to folks in your party who are still staying trying to get through one more day knowing that what they’re doing is not making this country or the world a better place in your opinion?
Miles Bruner: Yeah. It’s it’s a lot of different things you kind of rationalize staying. Um, like I said, when I first started in Republican politics, I was very much a believer in the Republican message. That was 15, 12 years ago. Um, but over time, I slowly moderated. Um, even before Trump, like I became more pro-life. I started believing more in the welfare state.
Josh Klemons: Pro choice. Pro choice.
Miles Bruner: Um, yeah, pro-choice. Yeah, sorry. Um, I became pro-choice.
Josh Klemons: That’s okay.
Miles Bruner: Um, and that also came working in a Republican office that was in a Democratic district. I saw the stuff they struggled with um um economically, socially. Um, and then Trump hit in 2015, 2016, and then that kind of blow blew off the blinders like, oh, this is what was the Republican party really was um built on top of um and he just exposed it.

Miles Bruner: Um but then I stayed because again I young kid um had a saddled with thou tens of thousands of dollars in student loan debt. Um so you’ll do anything to just keep your job at that point.
Josh Klemons: Yep.
Miles Bruner: Um and so um as I got older reasons shifted. Um it’s I want I need to start a family. I need to build an estake. Um, and I need to be able to pay rent. All that kind of stuff. Um, so you just kind of get comfortable and you get accustomed to your life, the lifestyle and you kind of put all your misgivings, your disagreements on the back burner, in the back of your head. Um, so there’ll be points, there’ll be stress points, um, where it’ll be really hard um, but you give time and you again you just forget about it. Um, the real challenge people always bring up to me is January 6th is like, you stayed through January 6. How could you do that?
Josh Klemons: Mhm.
Miles Bruner: Um, and one very sympathetic to that.

Miles Bruner: I tell people I’m to criticize me, you have to get in line behind me. Um, but I tell Yeah.
Josh Klemons: which which comes through in the article. just if anybody’s hasn’t read it yet, like it’s very clear like you’re not trying to you’re you don’t see yourself as a hero for this.
Miles Bruner: Yeah. Um, no, definitely not.
Josh Klemons: Like you recognize the role you played and again part of why I wanted to talk to you is because yeah like you work in digital but also like you recognized you recognized in this wasn’t like one day you
Miles Bruner: Yeah.
Josh Klemons: woke up and you’re like what am I doing? You were like for years like what is happening to the party that I worked in and like you know your like I I would say like you mentioned that your views moderated but also your party became more and
Miles Bruner: Yeah.
Josh Klemons: more extreme.
Miles Bruner: Extreme.
Josh Klemons: I I mean I think that’s a fair assessment and certainly January 6 seems like it could have been a wakeup call but yeah you had a kid and or whatever you know like

Miles Bruner: Yeah. It was. Yeah, it wasn’t. It weirdly had the opposite effect. Um, in that I saw that Trump had gone into exile. He was going to be no longer be a major force in political life in the United States and I was like, okay. Um, I yeah, like for those for that little while like I like, okay, kind of washed our hands, we can kind of get back.
Josh Klemons: if that it were that it
Miles Bruner: I disagree with the party, but I don’t think it’s no longer this fundamental threat to democracy naively.
Josh Klemons: All right.
Miles Bruner: Um, and you kind of coast on that for a while. Um, and that lasted even through 2022, like after you lost, all his candidates lost in 2022. So again, you thought he was going to be a non-factor.
Josh Klemons: Yeah.
Miles Bruner: And so yeah, and now we’re here.
Josh Klemons: And here we are. Um, okay. Um, so what’s what’s next? What are you doing now? And do you want folks to keep in touch or are you just out there spreading the message and uh nothing to nothing to connect on?

Miles Bruner: Yeah. Um, yeah, currently I’m just kind of trolling around for my next landing spot. Um, I do I’m starting to write on my own. I’m kind of spreading.
Josh Klemons: Sub, right?
Miles Bruner: Yeah, I have my own Substack. Uh, you can find me on Substack.
Josh Klemons: How can folks find that? I I’ll link it in the show notes, but go ahead and tell folks how to find you.
Miles Bruner: Yeah, Substack. Miles Bruner. Um, so I’m doing a little bit more writing there. Um but yeah, other than that, um just kind of uh looking for how I can contribute and um get out to work um and just tell people um like what’s going on inside the Republican party and hoping we can get more people out.
Josh Klemons: You sound like somebody who escaped a cult and you’re trying to bring your friends along with you. So, uh, yeah.
Miles Bruner: It it very much it’s very comparative. Um, like I’m lucky. Like I had friends on the outside.

Miles Bruner: Like my um like I had to torch an entire uh professional network to get where I’m at right now. Um but I kept a lot of my friends. Um a lot of the people I know aren’t so lucky. Um like their their entire social life um is built inside the Republican um party that ecosystem.
Josh Klemons: like they just build a whole world inside that world.
Miles Bruner: um all their contacts with other firms, committees, all that.
Josh Klemons: Mhm.
Miles Bruner: Um so I think in a way it was kind of easier for me. Um like there was the economic pressures that I had to plan for and deal with, but yeah, I didn’t have the personal fallout I think others would. Um and so I think it’s way more of a cult leaving cult for a lot of other people um as opposed to just myself.
Josh Klemons: All right. Well, I really appreciate I appreciate you coming on the pod and talking about it.
Miles Bruner: Nothing.
Josh Klemons: Like I said, I found your article very, you know, that piece very moving, um, powerful. Uh, it’ll be linked in the show notes if folks want to go check it out. Um, because I think, you know, um, we’re living in a two-party system, and one of those parties is what you described, you know, authoritarian and a cult.
Miles Bruner: Yeah.
Josh Klemons: Um, and we all know that, but, like it’s interesting to hear from somebody who like both worked in it and escaped it, uh, and their point of view on how things go. So, yeah, I was excited to to reach out. I’m glad you said yes.
Miles Bruner: Oh, thank you. It’s been a real pleasure. I really appreciate it.
Josh Klemons: Yeah. Cool. Thanks so much. Cool.

December 19, 2025/0 Comments/by Josh Klemons
https://joshklemons.com/wp-content/uploads/2025/12/He-Wrote-Those-Awful-MAGA-Emails-You-Hated.-Until-He-Finally-Broke-Free.-with-Miles-Bruner.jpg 1080 1080 Josh Klemons https://joshklemons.com/wp-content/uploads/2023/05/Reverbal-Communications-Josh-Klemons.svg Josh Klemons2025-12-19 12:56:002025-12-19 12:57:18He Wrote Those Awful MAGA Emails You Hated. Until He Finally Broke Free. | Hello Merge Tag Ep. 46
Email, Politics, Republican Email Tracking

I Asked ChatGPT About Joe Biden and Donald Trump’s Emails And It (Inadvertently) Threw Some Serious Shade

Joe Biden and Donald Trump both send a lot of emails.

But how many they send, and the content of their email programs, is vastly different.

I reviewed 20 emails from each of the two campaigns (they were the most recent 20 emails from a random moment in time – Friday, May 17th at 10:45am central).

Here are some of my findings.

According to the Archive of Political Emails (where I pulled all of these emails), Joe Biden’s campaign sends an average of 1.7 emails per day.

joe biden email sends per day according to politicalemails.org

Donald Trump’s campaign, on the other hand, sends an average of 10.6 emails per day.

THAT IS NOT A TYPO!

Donald Trump’s campaign sends ~10x more emails per day than Joe Biden!!!

donald trump email sends per day according to politicalemails.org

If you are wondering, that is not normal!

Let’s look at their senders

Joe Biden had 10 unique senders for his 20 emails. But mostly, they were just different ways of saying they had come from the campaign.

Four came directly from Joe Biden.

Two came from JoeBiden.com.

One came from Jill Biden and two from Barack Obama.

The rest came from Biden HQ, Team Joe, Team Biden-Harris, Biden-Harris Merch Team, The Biden Campaign and Biden 2024.

Donald Trump had nine unique senders for his 20 emails. But of the nine, six were just different ways of saying Donald Trump.

One was from Donald Trump directly.

Six were from Donald J. Trump.

Two were from I AM DONALD TRUMP (caps his).

One was from “President Trump – Emergency Broadcast” (this one was about him breaking his “unconstitutional ‘gag order’” and declaring that a “liberal judge in New York just threatened to THROW ME IN JAIL”).

And one more was from ALERT FROM TRUMP (again, all caps his).

The remaining emails came from Eric Trump, Lara Trump and three from Donald Trump, Jr.

Let’s look at the email domains they used to send their emails

Here things get interesting.

According to the Archive, all of Joe Biden’s emails came from info@joebiden.com, or the subdomain info@contact.joebiden.com.

This is normal. Typically, no matter how often a campaign emails, all of their emails come from a single sender/domain. This is best practice to let Gmail, Yahoo, AOL, et al know that you are a legitimate organization, not a spammer looking to get through those spam filters.

I reviewed other power senders in the Archive’s database (including the DCCC, John Fetterman, AOC, Ruben Gallego, Ted Cruz, Ron DeSantis and Nikki Haley) and while a few of them used more than one domain, it was generally clear that the switch was due to website updates or some minor deviation. I saw nothing out of the ordinary.

This is not the case with the Trump campaign, who, since the summer of 2019 (when the Archive started their tracking), have sent campaign emails from the following domains:

contact@victory.donaldtrump.com
contact@team.donaldtrump.com
contact@victoryacrossamerica.gop.com
email@usa.buildingourmovement.com
support@theamericanvoter.com
noreply@email.donaldtrump.com
supporting@ourpresident45.com
JKoons@Trumpvictory.com
info@mail.secureconservative.com
donaldjtrump@theoffice45.com
contact@win.donaldjtrump.com
contact@email.donaldjtrump.com
desk@deskofdonaldjtrump.com
contact@mail.saveamerica45.com
gopvictory@saveamericamajority.com
contact@email.saveamerica45.com
contact@m.trumpstore.com
contact@deskofdonaldjtrump.com
contact@e.saveamerica45.com
contact@send.saveamerica45.com
contact@mail.donaldjtrump.com
contact@email.donaldtrump.com
contact@info.donaldjtrump.com
contact@trump.winwith45.com
info@win.donaldjtrump.com
contact@trump-emails.com
contact@support.donaldjtrump.com
contact@victory.donaldjtrump.com
contact@email.trumpvictory45.com

Why might a campaign do something like this?

I asked Josh Bartley, Co-Founder of Campaign Deputy about it. Here’s what he had to say:

There are some legitime reasons for an organization to use multiple domains. Separating out by brands, or products, though in the political space it’s mostly [called] snowshoeing.
Political organizations typically have one email domain they send from, while some larger groups may have one dedicated to donors while keeping their GSuite domain reputation on a separate domain. After that, it starts to get into “Snowshoeing” which spreads your email activity over numerous domain names to try and stay under the radar of spam filters due to the much lower volume per a domain. Having 5+ domains sending is a clear sign of snowshoeing.
This also hurts educating email recipients on detecting fraudulent emails as they are used to frequently changing domain names. BIMI helps with that though no one using a snowshoeing technique will ever sign up for BIMI.
I added the emphasis, because it’s obviously pretty dang important.
The Donald Trump campaign is sending on average 10+ emails a day. In the process, they are doing everything they can — legitimate or otherwise — to avoid spam filters.
This is not a sign of a healthy email program.

General Themes and Takeaways

Beyond the health of the program, let’s dig into the themes and takeaways.

Donald Trump really likes stylized pictures and graphics in his emails.

I say stylized pictures because it’s never just a photo. It’s always a graphic, with a photo in it.

screenshot of a donald trump emailEvery single email has at least one.

Joe Biden on the other hand sends emails that are more text-heavy, and opts for photos over graphics.

I will caveat that this is a place where a 20 email sample size felt quite small. I’ve seen wonderful graphics from the Biden campaign throughout their program. But in the 20 emails I reviewed for this analysis, it was mostly text-based emails, with a few photos, a few GIFs and one chart.

screenshot of biden email

The average word count of a Donald Trump email is 131.05 compared to 210.45 for a Biden email.

Biden’s emails are mostly focused on fundraising, merch or the debate.

Donald Trump’s emails are mostly focused on fundraising, surveys, merch, signing his birthday card and getting advice about his VP pick. Also, on him being gagged and silenced by the Democrats of course.

I did a pronoun analysis.

Joe Biden’s email program used the word “I” 27 times and the word “me” 7 times.
Donald Trump on the other hand used the word “I” 58 times and the word “me” 63 times.

Biden used “we” 87 times compared to Trump using it only 10 times.

Biden used “you” 79 times compared to Trump using it 60 times.

Biden used “us” or “our” 119 times, compared to Trump using them 101 times.

And while Biden’s emails only referenced “they” or “them” once, Trump’s emails referenced “they” or “them” 15 times.

Biden’s emails mentioned “Biden” 36 times and “Trump” 47 times.

Trump’s emails mentioned “Biden” 15 times and “Trump” 70 times.

It was quite clear that while Joe Biden’s emails are very focused on “you,” “we,” “us” and “our,” Donald Trump’s emails are very focused on… Donald Trump.

Issues Mentioned In Their Emails

While both programs are quite focused on fundraising, merch and the like, there were also some clear policies and issues laid out.

The Biden campaign spoke about protecting democracy, healthcare, reproductive rights, LGBTQ+ rights, the economy and infrastructure.

The Trump campaign on the other hand was focused on the real issues that matter, like defending Donald Trump from his many legal issues, calling Democrats corrupt, taking on the media and, of course, railing against the Deep State.

What Does ChatGPT Think About The Two Campaigns?

While I, a human, conducted my own analysis, this is 2024. So of course I had to ask AI to weigh in on these two programs.

So I fed all of these emails into ChatGPT and tried mightily to get it to give me anything interesting and worth sharing.

For the most part, it fell flat.

It’s programmed to be positive, and clearly isn’t interested in stirring the pot.

I asked it for sentiment analyses.

Here’s what I got for Joe Biden:

“Based on the sentiment analysis, the Biden campaign emails vary in tone from optimistic and determined to urgent and concerned, with a primary focus on fundraising and mobilizing grassroots support. Thematic breakdowns include small donations, grassroots support, debate challenges, merchandise promotions, and urgent fundraising appeals.”

Versus what I got for Donald Trump:

“Based on the sentiment analysis, the Trump campaign emails vary in tone from confident and positive to urgent and alarmed, with a primary focus on rallying support, engaging the audience, and fundraising. Thematic breakdowns include endorsements, birthday cards, VP selection, merchandise promotions, defense team formation, and surveys to gauge support.”

I asked it to rate both programs’ level of hopefulness, on a scale of 0-100. Biden got 70 to Trump’s 65. I asked it to do the same for level of desperation and it gave Biden a 45 to Trump’s 35.

I asked it to sum up each program in one word.

Joe Biden got “Inclusive” and Donald Trump got “Defiant.”

It elaborated (because that’s what it does):

“Joe Biden Campaign – Inclusive: The Biden campaign emails focus heavily on unity, grassroots support, and collective action, emphasizing inclusivity and a broad coalition of supporters.

Donald Trump Campaign – Defiant: The Trump campaign emails are characterized by a strong, assertive, and often combative tone, rallying supporters to stand firm against perceived adversaries and challenges.”

I had to try a few ways to get it to give me an answer, but I asked it, based solely on these emails, who would be a better lunch date. It split the difference 🙃

“If [you] value a warm, empathetic, and policy-oriented conversation, Joe Biden might be the better choice. His emails suggest a more personal and inclusive approach, which could make for a thoughtful and engaging lunch.

If [you] prefer a high-energy, assertive, and bold personality, Donald Trump might be the better choice. His emails suggest a dynamic and lively conversation, focusing on leadership and defiance against opposition.

Ultimately, it depends on [your] personal preferences and what kind of conversation [you] are looking for.”

Ummm… thanks?

Finally, struggling to get anything interesting out of it, I asked “If these two candidates were characters from Seinfeld, who would each of them be?”

According to ChatGPT, Joe Biden would be Seinfeld, while Donald Trump would be George Constanza.

BOOM!

I then asked it the same question but about Succession.

According to ChatGPT, Joe Biden would be Logan Roy, while Donald Trump would be Kendall.

DOUBLE BOOM!!

While I’ve never watched Sex and The City, I figured it might be a helpful way to get to the heart of these two candidates.

According to ChatGPT, Biden’s a Carrie, while Trump’s a Samantha.

DAY-UMMMM!!!!

While ChatGPT worked hard not to say anything, in the end, it kind of said it all!

Have any questions for me (or ChatGPT) about these two email programs?

Drop them in the comments or hit me up on Twitter.

Want to make your digital program sound more like a Logan Roy and less like a Kendall? Let’s chat!

 

 

Here are the links to the 40 emails ChatGPT and I analyzed for this blog post:

Biden
https://politicalemails.org/messages/1423675
https://politicalemails.org/messages/1423439
https://politicalemails.org/messages/1423338
https://politicalemails.org/messages/1423278
https://politicalemails.org/messages/1422840
https://politicalemails.org/messages/1422627
https://politicalemails.org/messages/1422243
https://politicalemails.org/messages/1422027
https://politicalemails.org/messages/1421785
https://politicalemails.org/messages/1421313
https://politicalemails.org/messages/1421064
https://politicalemails.org/messages/1420959
https://politicalemails.org/messages/1420893
https://politicalemails.org/messages/1420800
https://politicalemails.org/messages/1420514
https://politicalemails.org/messages/1420395
https://politicalemails.org/messages/1420045
https://politicalemails.org/messages/1419695
https://politicalemails.org/messages/1419606
https://politicalemails.org/messages/1419451

Trump
https://politicalemails.org/messages/1423721
https://politicalemails.org/messages/1423666
https://politicalemails.org/messages/1423567
https://politicalemails.org/messages/1423441
https://politicalemails.org/messages/1423411
https://politicalemails.org/messages/1423287
https://politicalemails.org/messages/1423255
https://politicalemails.org/messages/1423083
https://politicalemails.org/messages/1423001
https://politicalemails.org/messages/1422983
https://politicalemails.org/messages/1422723
https://politicalemails.org/messages/1422581
https://politicalemails.org/messages/1422345
https://politicalemails.org/messages/1422238
https://politicalemails.org/messages/1422174
https://politicalemails.org/messages/1422170
https://politicalemails.org/messages/1421965
https://politicalemails.org/messages/1421947
https://politicalemails.org/messages/1421850
https://politicalemails.org/messages/1421691

 

May 24, 2024/0 Comments/by Josh Klemons
https://joshklemons.com/wp-content/uploads/2024/05/trump-vs-biden-emails.png 1080 1080 Josh Klemons https://joshklemons.com/wp-content/uploads/2023/05/Reverbal-Communications-Josh-Klemons.svg Josh Klemons2024-05-24 09:21:562024-05-24 10:38:25I Asked ChatGPT About Joe Biden and Donald Trump’s Emails And It (Inadvertently) Threw Some Serious Shade
Email, Politics, Republican Email Tracking

Ron DeSantis Sends Really Bad Emails

ron desantis sends really bad emails

I read a lot of email.

Like, SOOOO MUCH email.

A few are great.

A lot are generic and forgettable.

Some are truly terrible.

Today, let’s take a look at a really awful email from Ron DeSantis and see what we can learn from his many, many mistakes.

***

I had so much fun dissecting this terrible email program, I turned this into a video. This way you can read and watch about just how awful his digital program is.

***

Back to the blog post:

Let’s start with the Subject Line

Ron DeSantis email subject line: Will you stand against satanism?

 

 

 

 

You know what – I don’t hate this SL. I mean it’s complete and total trash. But it made me genuinely curious to see what he was going on about.

And the first rule of a good Subject Line — it should make you want to open the email.

So fair enough — 1 point for Team DeSantis.

But let’s see what’s waiting for us when we actually open the email.

Ron DeSantis email about satanism

Let’s break it down.

First up, we’ve got the header (which is actually a GIF) asking us to text FREEDOM to 512345 to” join our team”. We’ll come back to this in a minute.

Next up, we have him laying out the problem.

A Christian veteran is FACING CHARGES for tearing down a satanic temple statue constructed in the Iowa State Capitol.

According to the email, he needs us to sign a petition to help this “Christian veteran” avoid penalties for his actions.

Can his email list actually have any effect on what happens in this case? Of course not.

So right there, he already failed his first test.

Is the email’s Theory of Change believable?

It most certainly is not.

If you’re not familiar with the Theory of Change, it’s the idea that the action you are requesting can reasonably lead to the change you are promising. Can $5 help you change the world? It cannot. Can it help you print up a few dozen pieces of lit? It can!

Every email (or any other kind of solicitation) with an ask should be centered around a reasonable and believable Theory of Change.

Team DeSantis twisted themselves into a pretzel trying to demonstrate how us signing their petition could help change the outcome. But I’m calling BS.

That said, I figured I’d give them the benefit of the doubt and follow through with the ask.

So yes… I clicked the link.

Here’s what I saw:

Ron Desantis online petition about satanism

Does the landing page have the word “Satanism” on it? Yes. Does it in any other way feel related to the petition he’s asking us to sign? Not really.

It looks like he and his wife are getting blessed in a religious service. Though it’s not clear that’s what’s happening.

It makes no mention of the initial story.

It doesn’t say where he will send the petition once he collects our signatures.

It’s a generic landing page asking for my contact information.

But yeah, I went ahead and filled it out.

Here’s where I was redirected:

ron desantis landing page petition survey thank you page

I signed a “petition.” I was redirected to a page thanking me for taking his “survey.”

That’s not right!

Of course there’s an upsell. Fair enough. But at least don’t confuse the action I took in your thank you!

And you’d think I’d get an email thanking me for taking the action in question. But you would be wrong!

So that’s his next failed test.

He didn’t connect the action I took with the response I encountered upon completing said action.

What’s That Say In Your Header?

I mentioned earlier that I would come back to his header.

He chose as his “join our team” prompt, the word “FREEDOM.”

He believes that the man who committed a crime should be free from persecution for that crime, because he believes that crime was noble and therefore just. But what about the people who put up that display? Shouldn’t they be free to worship in a way they see fit, so long as they are not causing harm to anyone?

It didn’t take me long on Google to find the story. And guess what? While the display might make some uncomfortable, “state officials claim the display followed all regulations and have allowed it to remain in place.”

So followers of a religion put up a display within the bounds of the law. The State of Iowa deemed it okay. And then a “Christian veteran” who is also a politician (well, attempted politician) drove in from Mississippi and destroyed the display.

It’s also worth mentioning that, while they are called the Satanic Temple of Iowa, they neither “worship nor believe in Satan or the supernatural, but rather advocate for freedom of religion and believe that religion should be ‘divorced from superstition.'”

So really, who’s freedom is Ron DeSantis advocating for?

Enough Contextualizing the Politics, Let’s Get Back to the Email

I write a lot of emails for a lot of candidates. I often use senders other than the candidate when doing so.

A team account can talk about the campaign in a way that a candidate simply can’t. And it’s always great to bring in campaign staff, family, endorsers… I’m not too proud to say I’ve written numerous emails from the POV of a candidate’s pet.

But in all my years writing (and reading!) email, I’ve never seen a sender like “DeSantis Petition Team.” I can also report that, having been on his list for months, he’s never used that signer either.

It’s just… weird. And awkward.

Come to think of it, maybe it’s just perfect for him. 🤣

Is It Over?

Sadly, no. Not by a long shot.

There’s a new trend in email to add in a long(ish) bio after an email, which may or may not contain an additional ask.

How many asks should an email have?

One.

But a PS allows space for a second ask.

How many asks did this email have?

A lot more than that!

So the primary part of this email was about signing a petition (or was it a survey?). But let’s keep reading.

Moving Some Merch

Next up, they’re trying to move some merch. With a discount code!

Ron DeSantis merch in his email

Let’s ignore the fact that the hat they’re pushing has text on it that a) is hard as hell to read and b) does not look real at all, and walk through their buying process.

They offer a few options here in this minimal section.

You can text “MERCH” to the campaign. Not sure what that does (I’m sure as hell NOT giving them my phone number).

Or we can use the QR code, which will presumably take us directly to the merch store.

NOPE!

The QR code is set up to help you text “MERCH” to the campaign. What the hell?!

You can also click the graphic. It would probably help to have a click here button to make that option obvious, but I tested it and it does work. BUT… it also doesn’t go to a merch store. Instead, it takes me back to their ridiculous petition/survey page!

That’s just sloppy digital right there!

Attention: We Don’t Want to Scam You… But We Just Have To

The next section is a PSA. Or something. Here it is in full:

Ron DeSsantis scamming his donors via his email list

Pre-checked boxes that set up auto-donate options are scammy as hell. And possibly even illegal. They are also TERRIBLE for PR. Not to mention they are a great way to piss off the most important people in the world — your donors!

Here is Team DeSantis warning his list that they do this because they really need you to keep giving them money, whether you want to or not.

The weirdest part about this?

It’s not even connected to a donation ask!

It’s just a standalone announcement, replete with two 🚨🚨 letting you know that if you don’t read the fine print on their donate page, they are going to scam you. For FREEDOM!

They use this EXACT copy in pretty much all their emails.

And the best part? There’s a fucking typo in it!

That’s right! This ridiculous section THAT IS IN ALL OF THEIR EMAILS (and they send a lot!) says “help ups plan ahead.”

Assuming they don’t mean the United Parcel Service, then that is just a plain-as-day typo. And it’s in all of their emails!!!!

What a shitshow.

That second paragraph of this section, which is just one massive run-on sentence, is also TERRIBLE writing for what it’s worth. But there are no glaring typos, so I guess we’ll call that a win.

Is That All? Nope! It Continues

What’s next?

Ron DeSantis email volunteer ask

Next they want us to volunteer.

I wouldn’t call this copy inspired. But it’s short and on message for the campaign (and doesn’t have any obvious typos that I see). So yeah, it’s fine.

When I click the button I do get taken to a form where I can actually sign up to volunteer.

So good job Team DeSantis. This section isn’t completely abysmal.

It Keeps Going

After that, we get a 375-word bio (yes I counted) with 2 photos.

I had to shrink my screen enough to get it in a single screenshot, but here it is in full:

ron desantis bio in his email

 

I love that he goes straight from

Despite all his years of fighting to ensure the American people enjoy the freedom we’re promised in this country, he’s watched the Left strip away freedoms at every turn and impose radical agendas on children, families, and consumers nationwide.

to

In 2009, Ron met the love of his life Casey in Florida, and he’s now the proud father of 6, 5, and 3-year-old children.

without any kind of transition whatsoever.

The whole thing feels like it was written by a conservative ChatGPT knock0ff. It’s way too long to have in every freaking email. It’s ridiculous. But also innocuous.

I’m sure it’s read by less than 1% of people who open his emails.

It’s meant to humanize him.

But I just can’t get past his face in this picture.

ron desantis picture of him playing baseball and looking awkward

So Let’s Recap

A religious group got permission to participate in a holiday celebration in Iowa.

A man (a CHRISTIAN VETERAN!) drove in from Mississippi to destroy it.

He’s being charged with a crime.

Ron DeSantis needs people to sign a petition (which is actually a survey) to protect “freedom.” Not the freedom of the group that was wronged mind you. Nor the freedom of the State of Iowa to make decisions for themselves for what it’s worth. But the freedom of a man who crossed state lines to be an asshole.

Once you’ve signed, he’d like you to chip in for a bumper sticker.

Then he wants you to text MERCH to his campaign in order to buy a hat that’s currently on sale.

Oh shoot, you were also supposed to text FREEDOM to “join the team” per the header. Too much to track.

Now he has a PSA warning you to watch out for the unscrupulous fundraising tactics he’s using, that he knows are wrong, but he has to do because otherwise, Joe Biden wins.

Now it’s time to volunteer.

And then, please take 10 minutes to read a novella about Ron DeSantis and how much he loves family, and freedom. And how much he hates Anthony Fauci and wokeness.

The end.

Enjoy!

 

 

Want to write and send better emails? Or just generally step up the digital program for your campaign, organization or brand? Let’s chat!

 

I put together an Email Success Checklist, to help make sure your email is ready to go before you hit send. Download it free today.

December 19, 2023/0 Comments/by Josh Klemons
https://joshklemons.com/wp-content/uploads/2023/12/ron-desantis-sends-really-bad-emails.png 1080 1080 Josh Klemons https://joshklemons.com/wp-content/uploads/2023/05/Reverbal-Communications-Josh-Klemons.svg Josh Klemons2023-12-19 16:35:172025-06-25 10:33:46Ron DeSantis Sends Really Bad Emails
Email, Politics

The First Rule of Email Marketing: Respect Your List (A Quick Case Study)

first rule of email marketing - respect your list

I’m on a lot of email lists.

I recently did a roundup of Digital Marketing Newsletters I subscribe to. You can find that here.

I’ll soon be doing a roundup of political newsletters I subscribe to. Want to know when that comes out? Subscribe to my newsletter here.

I also subscribe to A LOT of political newsletters.

I do this because a) it’s part of my business and b) I genuinely appreciate the craft of political email. There are so many bad lists out there, I really and truly appreciate the good ones.

One of the many political lists I’m on is that of Parler. (They’re a bad one FWIW – as this post will quickly layout.)

If you don’t know Parler, they were trying to be the rightwing alternative to Twitter before Donald Trump’s Truth Social rolled out.

So now they are equally bad as Truth, but much less relevant.

But their email program is something.

Like any good right-wing grift, they are as likely to email news as they are to write promoting some miracle berry that cures tummy fat.

Last week, I got an email from them announcing that “Hearing aids just got their biggest upgrade yet.”

Parler - equally likely to send political email as they are to send spam

They also do something I’ve never seen a political email list do: they rent out their list to any campaign (or right-wing grifter) who wants to use it.

They regularly send emails from Matt Gaetz trying to raise money directly from the list.

I know of nothing like that on the left. Or really anything else like it on the right.

But that’s not why I’m writing.

I’m writing because this week Parler broke the most important rule in email marketing: respect your list.

The above example is of course the opposite of that. But I’m writing with something more specific.

On November 22nd, they sent me an email from James O’Keefe (his name, their email address in the sender). The subject line:

Will you help me expose a Supervillain?

Then on November 25th, they sent me another email from James O’Keefe. Identical subject line:

Will you help me expose a Supervillain?

The emails were identical.

Is that a bad thing?

Not necessarily? It’s not always bad to resend an email to your list. BUT as a rule of thumb, you would only resend an email to non-openers. And it’s best practice to update the subject line, so folks who saw the first one (but didn’t open it) will think it’s a new email, even though it actually isn’t.

I opened the first one, and yet still got the second one. And the subject lines are identical.

So that’s just really bad email list management all the way around right there.

But none of that is why I’m writing. Here’s the line that really stood out to me upon re-read:

Before midnight tonight, I have to raise $46,300 to break even and cover our operational costs.

They used the same exact dollar amount — and the same BS deadline — for both emails. Despite the fact they were sent days apart!

Now here’s my assumption: Parler doesn’t care what copy James O’Keefe asks them to send, so long as his check clears. He paid to send the first email. He sent in his money. He paid to send it again. They took the money and hit send. Again.

But in so doing, they broke the cardinal rule of email fundraising: respect your audience!

How long would it have taken to update the copy to say “I have to raise another $25,000 by midnight tonight” before sending the second email?

It’s still complete and total BS, but at least it’s less obvious BS!

Anyway, don’t be like Parler (and obviously don’t be like James O’Keefe!). Respect your audience.

Don’t make up deadlines that aren’t real. Don’t make up matches that aren’t real. And don’t tell your audience you need to raise a specific amount of money BEFORE MIDNIGHT TONIGHT, and then use the exact same copy a few days later… unless of course it’s real 😏

Need help managing your email program? Or any other part of your digital marketing program?

My team and I would love to help! Let’s chat!

I put together an Email Success Checklist, to help make sure your email is ready to go before you hit send. Download it free today.

November 27, 2023/0 Comments/by Josh Klemons
https://joshklemons.com/wp-content/uploads/2023/11/first-rule-of-email-marketing-respect-your-list.png 1500 1500 Josh Klemons https://joshklemons.com/wp-content/uploads/2023/05/Reverbal-Communications-Josh-Klemons.svg Josh Klemons2023-11-27 12:35:352024-03-25 16:22:20The First Rule of Email Marketing: Respect Your List (A Quick Case Study)
Email, Politics, Republican Email Tracking, Uncategorized

I’ve Been On All The Top-Tier Republican Presidential Candidates’ Email Lists For 7 Weeks. Here’s What I’ve Learned.

 

I've been tracking the Republican Presidential Candidates' Email For 7 Weeks. Here's what I've learned so far.

In mid-June, I signed up for the email lists of the 6 top-tier Republican presidential candidates. That list includes Donald Trump, Ron DeSantis, Nikki Haley, Tim Scott, Mike Pence and Chris Christie.

I wrote about signing up for their lists and what I learned in the process. You can find that article here.

I created a graphic breaking down what I’d learned after one week. You can find that here.

I also created a graphic summing up my findings after 7 weeks. You can find that here.

I was invited onto the Business of Politics podcast to discuss what I was seeing. You can listen to that episode here (or wherever you stream podcasts).

I also checked in with City and State FL specifically about the DeSantis campaign’s email program. You can find that article here.

Let me clarify quickly that there are MANY more Republicans running for President, but I had to draw a line somewhere and at the time, these six seemed the most likely to get on the debate stage (that has since changed, but this is where we’re at).

I also want to clarify that I was also on a bunch of their lists with other email addresses. I signed up for all 6 of these lists with a dummy email address, that included tracking info built right in. I did this so a) I could see what their lists look like to brand new folks, not folks they’ve been emailing for years and b) so I could track what they do with my email address as their campaigns proceed and (at least!) 5 of them ultimately concede.

I described how I did that in my earlier blog post. You can also find a deeper dive I did on that tracking hack here.

So now that I’ve been on each of their lists for a little under 7 weeks, I thought it a good time to do another deep dive and see what we’ve learned thus far.

Donald Trump

Total emails received: 19
Average emails per day: .39*
Onboarding series: No
Number of senders: 2
Biggest takeaway: It took me a month of trying to get added to his list!

Donald Trump is a notorious spammer. His campaign is constantly slamming our collective inboxes screaming doom and gloom. But don’t worry, for just a few dollars you can help right the ship. And good chance, your donation will be matched 1000 times over! You just need to kick in $25 right now to save your favorite president from damnation.

So with about 48 days on the list, you might be shocked to see he only sent me 19 emails. I too was shocked. Like, legit shocked. I spoke in-depth on the Business of Politics podcast about this.

Here’s the thing: while his campaign has ONLY sent me 19 emails, the first one didn’t come in until about a week ago.

Hence the asterisk next to average emails per day. In reality, they are sending me 2.375 emails per day.

They just didn’t start emailing me… for over a month.

Why did this happen? I have no idea! I subscribed to his list numerous times (at least 5 if I had to guess). The emails just never name.

Until they did. And then, they came hard.

All the emails came directly from Donald J. Trump or Official Trump Alerts.

I’m a big fan of onboarding series, which serve to ease folks onto a list. (You can learn more about onboarding series here or here.)

Not only did the Trump campaign wait over a month to start emailing me, when they did, here’s the first things I saw in my inbox.

Donald Trump email subject lines

I’m going to go ahead and dub this an anti-onboarding series.

If the goal of the onboarding series is to ease the reader in, this instead dumps them in in the worst possible way. It assumes they know exactly what’s going on with this list.

The content of those emails is bizarre and all over the place. One just that looks like a series of tweets.

donald trump email - series of tweets

This one looked more like a press release.

Donald Trump email - press release

Clearly, none of them were written with a new subscriber in mind.

They kept up the daily update angle for a few days, and then ditched that and got right back into his more traditional spammy subject lines/preview texts.

“NEW BOGUS CHARGES AGAINST ME – ###########################”
“Re: New bogus charges from Biden’s DOJ” (who are you re: ing? Not me!)
“FW: the back-stabbing plot… – They’re coming after me, instead of the real enemy.”

You get the point. Lots of hyperbolic fear-mongering begging me to open the emails and donate.

Whether you’ve subscribed to his list or not, I’m guessing you have at some point received his emails. So I think you get the idea.

The only surprise with this was that it took over a month for them to take my email address – that I willingly gave them – to actually get me added to their list.

Curious to see if they’re going to add all my other attempts to the list, or if their CRM is smart enough to merge them all together.

I’ll keep you posted.

Overall impression of his program: 5 eye rolls (out of 5, if that wasn’t clear)

Ron DeSantis

Total emails received: 131
Average emails per day: 2.73*
Onboarding series: Yes
Number of senders: 11
Mentions of Donald Trump: 1
Primary takeaway: They copy and paste emails… a lot!

Okay, DeSantis has emailed me 131 times in 48 days. Which is a lot. But you’ll notice, we’ve got another asterisk in average emails per day. And that’s because, after adding me to his list and emailing me 6 times in 3 days, they dropped my email!

I did nothing. I didn’t resubscribe, or try and reengage. I just sat tight. Eleven days later, they re-added me to their list.

And from that day on, they’ve emailed me an average of 3.38 times per day.

Which is SOOOO many emails.

I was impressed by how many senders they had… until I wasn’t.

I count 11 senders in my inbox. Which is better than Donald Trump’s list. But at a point, I’d argue that’s just too many for a single month.

Ron himself emails me. As does Team DeSantis. And DeSantis for President. Also his wife. And Calli (Head of Merch). And Jordan (Team DeSantis). Also Xavier. And Olivia. And Seth.

It’s… a lot.

Multiple senders can be a cool way to tell a story. Especially when folks are familiar with your senders. Joe Biden’s been using a ton of high-profile names on his list recently and that makes sense. Different senders might get different readers to open. But other than their moms, I’m not sure anyone cares about Jordan or Xavier or Olivia… you get the point. No offense to them, but for the average reader, it’s just too many senders too quickly.

And when you open the emails from these unique senders, they don’t have a unique voice or angle. They just feel like yet another DeSantis email.

I like the concept, but feel they have vastly overdone it.

Now let’s look at some content.

In 131 emails, Team DeSantis uses the word “woke” 128 times (!!!!).
They use CRT 123 times (without defining it once – they do spell out Critical Race Theory 2x, but neither time next to the acronym, so if you don’t know, you don’t know!).
They use DEI 128 times, again without ever really defining it.
They use the exact phrase “do not tell my children that men can get pregnant” 3 times and mention that concept in a few more emails.

My biggest takeaway: this is not a digital program with its finger on the pulse of the voters. Like his campaign, his digital program is hyper-online and can’t imagine that the vast majority of Americans likely have no idea what CRT or DEI even mean.

I like that his email calls out some of the shadier tactics currently running rampant on both sides of the aisle. He has pledged not to buy email addresses (not novel for a political campaign, but pretty stunning for a presidential candidate imho) or scam folks with BS matches or fear-mongering.

He also regularly emails with asks beyond money. Which is great!

BUT… I noticed something fascinating.

I have 22 emails trying to get me to donate in exchange for a free bumper sticker. Which is.. a lot in 6 weeks. But okay, at least he’s not trying to scare his donors.

But check this out: of the 22 emails he sent pushing bumper stickers, all but 5 were EXACTLY THE SAME EMAIL! He changed the subject line (sometimes, not even always) and then copy and pasted the exact same email over and over and over.

ron desantis email program

THIS IS NOT A NORMAL THING TO DO FOR A CAMPAIGN EMAIL PROGRAM!

And they did the same thing with their yard sign emails.

Overall impression of his program: Decent bones. Needs a lot of work.

Nikki Haley

Total emails received: 111
Average emails per day: 2.31
Onboarding series: Yes
Number of senders: 10
Mentions of Donald Trump: 1
Primary takeaway: Best email program of the bunch

I’m not a fan of Nikki Haley. But I do think she’s running the best email program of the candidates we’re tracking.

She had the best onboarding series by a mile. While DeSantis sent me one onboarding email, Haley didn’t ask for money until email 5.

And each of the first four emails had different asks and ways to get involved.

I think she, like DeSantis, has a few too many senders. But all in all, they seemed clearer regarding who was emailing and why.

Her campaign manager “Betsy A.” sends weekly campaign updates. This is something we’ve seen Team Joe do, but it’s a solid play.

It’s unclear to me why she signs them Betsy A. If it was me, I’d use her full name OR just Betsy. In my opinion, adding the A. makes it less personal, not more.nikki haley email program campaign manager

They send them using a typewriter font, which is a clever way to make them feel more operative. I actually think it’s probably harder to read these emails for some on a mobile device, but I appreciate the angle and totally get what they’re going for here.

As “Try that in a small town” has been trending, they sent an email from Haley with the subject line “Try that in a small town” all about being born and raised in a small town.

The song is clearly problematic with racist undertones. But for a Republican electorate, this is a smart strategy. Republicans clearly see the song as an anthem, leaning in is good politics. And the fact she can connect it to her personal story makes it all the better. Finding those trending moments and tying them into your campaign is huge and so important if you want to break through the clutter.

She asks her readers for questions… not novel. But then answer them in emails. Which is… fun! I actually quite like that.

Here she is calling out two of her opponents for frivolous spending.

nikki haley email calling out her opponents

I notice she left out the very heavily reported story of Donald Trump using campaign funds to pay his legal bills. 🤔

But still, I bet this was a solid performer for her.

She uses GIFs throughout, her weekly recap emails are quite solid, she has her kids emailing on her behalf in language that actually sounds like it’s coming from them…

Overall impression of his program: While it’s a pretty low bar, I still declare this to be the strongest program of the 6.

I think they email too much. And 107 of her 111 emails mentioned the word “woke”. But all in all, solid program.

Tim Scott

Total emails received: 55
Average emails per day: 1.15*
Onboarding series: Sorta
Number of senders: 5
Mentions of Donald Trump: 1
Primary takeaway: Not great, not the worst

Okay, first of all, let’s dive into that asterisk.

I signed up for his list in mid-June and immediately got an email with the subject line:

tim scott email bad subject line

Oof. That’s so bad.

But what’s worse: I opened the email, didn’t mark it as spam or do anything else to imply I wanted off the list… but that’s exactly what happened.

They dropped me completely from their list.

I re-subscribed on July 10 and 54 of my 55 emails came since then.

Bringing his daily average send from just over 1 all the way up to 2.62 emails per day.

Like I said, oof.

His emails are fine. Lots of big buttons and decent graphics.

Tim Scott email graphics

They also use a bunch of GIFs of the candidate talking to the camera.

Tim Scott GIFs

And plenty of red meat for the base.

Tim Scott speaking directly to his base

I don’t think his list does as good a job of telling his story as Haley’s, but it’s probably second so far of the programs we’ve reviewed.

His emails are skimmable (a huge plus in my book!), use large fonts and are easy to read.

I’ll say that I’m confused why I have to sign-up for exclusive updates from Tim.

tim scott exclusive emails

I get that this likely makes some folks feel special, but I would have followed the Betsy A. model from the Haley campaign and just let folks in. Maybe even made it easy to unsubscribe from that sublist. But forcing folks to do a whole other sign-up seems like the wrong call.

Overall impression of his program: It’s fine. Assuming he wants to be Vice President, this is likely working for him.

Mike Pence

Total emails received: 35
Average emails per day: .73*
Onboarding series: No
Number of senders: 8
Mentions of Donald Trump: 7
Primary takeaway: This program is written by an AI Chatbot asking it to sound like Ronald Reagan

Am I being unfair in describing his campaign as a chatbot with the Reagan setting turned all the way up?

Here’s the last email he sent me:

Mike Pence email

The asterisk is back because he took a week to send me an initial email and then either removed me from his list or went silent on July 15th.

I tried to check some websites that track emails to see which: neither of them have anything for poor, poor Mike Pence. Lolz

So yeah, I legit don’t know if he’s ghosting me, or full on turned off his email program.

If you know, please share that info with me!

Given that I got all 35 emails in about a 2-week window, that puts his average daily send at 1.83.

His first email to me (a week after I subbed to his list) was about Obama. His second was about Hunter Biden.

I wound’t say it’s really gone uphill since then.

Overall impression of his program: Even his campaign seems bored by their program.

Chris Christie

Total emails received: 57
Average emails per day: 1.1875*
Onboarding series: No
Number of senders: 11***
Mentions of Donald Trump: 34
Primary takeaway: He almost immediately sold my email!!!

Okay, Chris Christie is a fascinating case study when it comes to Republican politics.

He undoubtedly helped Donald Trump get elected in 2016. He worked hard for him throughout the campaign and the transition, despite Trump openly mocking him for his weight.

He was part of Trump’s 2020 debate prep team when Donald Trump knowingly infected everyone on his team with COVID. Christie almost died.

He then turned on Trump. Hard.

He’s clearly not running to be President (I mean the more he talks about Trump, the more the Republican electorate hates him), but rather to settle the score.

And that’s something to behold in a presidential election.

Now let’s talk email. I signed up on the 14th. The first email came from him on the 22nd. So a week later.
Then something interesting happened: he sold my email to his Super PAC (or somehow gave it to them). Which is shady AF!

They are called Tell It Like It Is PAC. And of the 57 emails I’ve gotten to the email address I used to sign up for Christie’s list, 49 came from them. 49 out of 57!

The Christie campaign has only sent me 8 emails in 7 weeks. They’re outsourced their entire program to their PAC.

I’ve never seen anything like that.

The emails he does send are not good.

Here’s an example:Chris Christie generic email

It’s just… ugly. There’s no personality to it. It’s copy-and-paste content that could have come from anyone.

Like Christie, his PACs email are very interested in getting him on the debate stage and going after Trump.

 

chris christie super pac email chris christie super pac email 2

 

He’s the only candidate going directly after Trump.

It’s pretty clear that’s his primary goal in the race. And that’s how it feels in the inbox.

And good for him I guess. Trump almost killed him. And he did so knowingly!

Overall impression of his program: Christie is outsourcing his digital program to a PAC. So it’s kinda hard to take his digital program seriously.

###

I hope this was fun. I’m working hard to read all these emails and track all these programs… so you don’t have to!

The least you can do is follow me on social media. 😂🤣😂

You can find me on Twitter, Instagram, TikTok and LinkedIn (and in all the other places as well where I’m @jlemonsk).

I have a political podcast you might enjoy. It’s called Hello Merge Tag: Where social media and politics intersect. Listen to all episodes at HelloMergeTag.com or wherever you stream podcasts.

I also have lots of other blog posts you might enjoy. Find those here.

If you are running for office or doing cool stuff, or know anyone who is, let’s talk! I help progressive campaigns, organizations and brands win the internet!

Keep in touch y’all!

 

 

 

 

 

 

 

 

July 31, 2023/0 Comments/by Josh Klemons
https://joshklemons.com/wp-content/uploads/2023/07/republican-candidate-email-lists-tracking.png 1080 1080 Josh Klemons https://joshklemons.com/wp-content/uploads/2023/05/Reverbal-Communications-Josh-Klemons.svg Josh Klemons2023-07-31 16:05:102023-12-19 16:39:08I’ve Been On All The Top-Tier Republican Presidential Candidates’ Email Lists For 7 Weeks. Here’s What I’ve Learned.
Email, Hello Merge Tag, Politics

9 Things We Can Learn About Email From A Truly Awful Email Program | Hello Merge Tag Ep 5

Man looking horrified at his phone - name of Hello Merge Tag episode: 9 things we can learn about email from a truly awful email program

A while back, a conservative organization acquired our email address and started spamming us with one of the worst email marketing programs we’ve ever seen.

This was next-level bad.

So bad in fact that we just had to write up some takeaways we could learn about writing better emails from their no-good-very-bad-what-is-even-happening-here email program.

We covered 9 key takeaways:
1) Don’t Buy Email Lists
2) Onboard New Signups To Your List
3) Subject Lines Matter
4) Preview Text Also Matters
5) Spell Check Is Your Friend
6) Formatting Is Also Your Friend
7) Keep Your Calls To Action Clear
8) Preview Your Draft Before Sending
9) Write For Mobile… Or At Least For The Internet!

Have anything to add to our key takeaways? Share them with us at hellomergetag.com or hit us up on Twitter.

*****

This episode of Hello Merge Tag was adapted from a blog post published in March. You can find that blog post – along with loads of screenshots – here.

We also mentioned a blog post that shared the story of a political campaign selling their email to a group that went on to open support one of their opponents. You can find that post here.

This episode also references an episode of our other podcast Step Up Your Social where we talked about using customized bitly links. You can find that episode here.

Listen to the full episode right here or wherever you stream podcasts.

Find all episodes at HelloMergeTag.com

 

 

 

I put together an Email Success Checklist, to help make sure your email is ready to go before you hit send. Download it free today.

 

May 30, 2023/0 Comments/by Josh Klemons
https://joshklemons.com/wp-content/uploads/2023/05/tips-for-better-political-email.png 1500 1500 Josh Klemons https://joshklemons.com/wp-content/uploads/2023/05/Reverbal-Communications-Josh-Klemons.svg Josh Klemons2023-05-30 10:12:292024-01-11 12:07:599 Things We Can Learn About Email From A Truly Awful Email Program | Hello Merge Tag Ep 5
Email, Politics

How This Congressman Elect Is Using Email To Flip the Script

Google “political email” and you’ll find endless stories about how terrible it’s become. Campaigns — on both sides of the aisle — are buying and swapping lists and then spamming folks relentlessly, endlessly begging for dollars.

Many of these campaigns aren’t even bothering to onboard new emails — warming them up with intros and soft asks before making their pitch — they’re simply buying emails, dropping them into their systems and hitting send.

I’ve heard so many stories of folks getting emails from candidates they’ve never heard of, in states they’ve never lived, asking them for money for races they are not following. Needless to say, people are frustrated.

While this has been a problem for several cycles, we’re starting to see the long-term consequences of this system really emerge.

I’ve spoken with numerous people who still support candidates, but simply refuse to give them money, because they are afraid that doing so will lead to a deluge of spam clogging up their inbox.

And, despite the fact that a big part of my job is writing fundraising emails, fair enough!

I get it. Heck, my inbox is constantly overflowing with unsolicited junk.


Jeff Jackson is a Congressman-elect from North Carolina. He’s a rising star in the democratic party — if you don’t already know his name. You should.

Recently, he rolled out something simple… but revolutionary as far as campaign email goes. He started his own Substack.

If you don’t know Substack, it’s a platform that lets you write emails. That’s pretty much it. Writers can offer a free and/or a paid tier. A whole lot of reporters and big names have left established media institutions to start their own Substacks. I personally subscribe to at least a dozen (if not more) and am even launching my own called Free Digital Tools (where I’ll share – you guessed it – Free Digital Tools!).

In Jackson’s about section he explains why he started this project:

“I’ve done roughly 150 town halls in the last two years of campaigning, and it’s become clear from the experience that connecting directly with people is one of the most important parts of elected service.

Now that we’ve won, I want to keep it going – but I also want to expand it.

Part of that is going to be giving people something we don’t see often: a first-person, weekly account of serving in Congress.

I won’t have an abundance of time to do a lot of writing – so I’ll make it quick – but then again, you don’t have much time to read. So maybe it’ll be a match.

There’s no premium/paid version. Totally free.

Why does connecting directly with people matter? Because transparency is good in and of itself and you should expect more than you get from people in my position.”

You can read more (and subscribe) at jeffjacksonnc.substack.com.

As of this writing, he’s rolled out two issues. The first was just a promo announcing what to expect. The second is titled “Here’s what happen right after you get elected to Congress.”

It’s simple. But honest, personal and interesting.

It’s about him and his family going through something that so few people will ever go through, and helping us experience it through his eyes.

Alexandria Ocasio-Cortez (ever heard of her?) was already wildly popular when she won her Congressional seat. But she helped show the world what to expect from her by livestreaming and sharing her onboarding experience via social media in real-time. It was a total flip of the script. She was taking something secretive and restricted and soaking it in sunshine.

AOC tweeting about what it's like to enter congress.

AOC livetweeting about her Congressional onboarding

She showed her followers, and the world, that she would not be silenced or awed by pomp or tradition and forced a real conversation about Congressional onboarding.

Whether Jackson continues on the path AOC laid out, or finds a different way forward, time will tell.

But what’s clear is that Jackson, like AOC, understands that “digital” is about more than simply asking for money. It’s about building a community and gaining the trust of those you hope to lead.

My prediction is that we’ll see many more such Substacks pop up in the coming months.

Just like we’ll see more Slack and Facebook Groups emerge from campaigns who understand that an audience doesn’t exist only to bankroll it, but also to sustain it.

John Fetterman didn’t invent the idea of closed digital spaces for audiences, but he and his team certainly invested heavily in creating, growing and moderating them. His team rolled out a Facebook Group, a Slack Channel and a Twitter Group DM and despite having access to tens of thousands of people, they never once (so far as I saw) asked for money on those platforms.

Because that’s not what those communities were for. Rather they were there to educate their audience on how to be advocates for the campaign while also creating a direct line so that the campaign could learn directly from its audience!

They regularly asked for volunteers for organizing shifts, but they also responded to issues being raised by supporters in real-time.

And while they never asked for money directly, I’m betting they saw a very real return on their investment. Because someone who feels a part of something is far more likely to donate the next time they get an email or text message asking them to, than someone who doesn’t know who you are or even what office you are running for.

The Democratic party needs more people like John Fetterman, AOC and Jeff Jackson, who inherently understand the value of community and are willing to invest what it takes to build and foster it. What it needs less of: spammy emails that no one wants clogging up our collective inboxes.


Looking to take your digital program to the next level?

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I put together an Email Success Checklist, to help make sure your email is ready to go before you hit send. Download it free today.

December 26, 2022/0 Comments/by Josh Klemons
https://joshklemons.com/wp-content/uploads/2022/12/aoc-twitter-digital.png 534 1764 Josh Klemons https://joshklemons.com/wp-content/uploads/2023/05/Reverbal-Communications-Josh-Klemons.svg Josh Klemons2022-12-26 14:48:512024-01-11 12:09:31How This Congressman Elect Is Using Email To Flip the Script

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