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Tag Archive for: republican email programs

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Hello Merge Tag, Politics, Republican Email Tracking

The Digital Divide That Cost Republicans Virginia with Eric Wilson, Center for Campaign Innovation | Hello Merge Tag Ep. 47

the digital divide that cost republicans virginia, with eric wilson of the campaign for center innovation

Does digital campaigning actually matter in elections?  According to a new study from the Center for Campaign Innovation, the answer is yes — and the consequences are real.

In this episode, Eric Wilson breaks down findings from a comprehensive analysis of the 2025 Virginia House of Delegates elections, where Democrats and Republicans ran vastly different digital programs — with very different results.

We talk about what the data shows, where each party is falling behind, which digital tactics actually move voters, and what tools campaigns still need to invest in, if they want to compete. If you work in politics, campaigns, or digital strategy, this is a must-catch conversation.

Listen to the full episode right here, or wherever you stream podcasts.

If you prefer video, you can also watch our full conversation:

Find all episodes at HelloMergeTag.com or wherever you stream podcasts.

Links

The Report: Digital Campaign Tools and Performance in Virginia’s 2025 Elections
Campaign Trend Website | Twitter | LinkedIn
Our podcast episode about the 2024 Republican email programs

 

Big thanks to our sponsors:

Civic Shout. Learn more about the great work they’re doing to help Democratic campaigns and progressive nonprofits build their lists ethically at civicshout.com/partners.

 

Episode Transcript

This transcript was automatically generated and has not been copy-edited. While it can serve as a helpful guide to our conversation, it may contain errors or omissions. For the most accurate representation, we recommend listening to (or watching) the full episode.

Josh Klemons: Eric Wilson is a political technologist focused on driving innovation and digital transformation on the right. He’s a veteran of numerous campaigns, including serving as Marco Rubio’s digital director during his 2016 presidential run. He’s the executive director of the Center for Campaign Innovation and the host of Campaign Trend, a great podcast about the business of politics. Eric and the center produce a ton of content on campaign best practices, and they recently released a report comparing how Democrats and Republicans approached the 2025 Virginia House of Delegates elections.

Josh Klemons: I invited him on the pod to break down their findings and to talk about what he sees actually working in digital and political tech right now. first of all, thank you so much for joining me. you hosted me on your podcast and I was super excited to have an opportunity to return the favor. I loved being on your pod and let’s dive into this report. just 30,000 foot view for folks who haven’t read it and it will of course be linked in the show notes.

Eric Wilson: I’m glad to be here.

Josh Klemons: Walk us through what the 30,000 foot view and then I’ve got lots of questions on it.

Eric Wilson: Yeah. …

Eric Wilson: as practitioners,…

Eric Wilson: we always like to know, does any of this matter, right? and…

Josh Klemons: That’s right.

Eric Wilson: that’s what we wanted to get and the Virginia House of Delegates race gives, in this case, it was like some uncontested seats there. but what we wanted to look at does any of this digital stuff matter from an objective point of view not I don’t really like your logo or that kind of stuff but what are some of the domains that we could say it’s a one or a zero some other scale. And so we looked at things like how fast does What CMS are you using? Do you send a confirmation email when someone signs up? Were you running Facebook ads at all?

Eric Wilson: And so we were able to then sort of compare this with the margin of victory AC across the board, Republicans and…

Eric Wilson: Democrats, and get it some pretty interesting patterns certainly. And when you add in even more data, you can start to see that some of this does matter and can help you win.

Josh Klemons: Yeah.

Josh Klemons: At what did the analysis tell you about the difference between digital campaigning on the right versus the left at this moment?

Eric Wilson: I mean, there definitely a much more standardized playbook, it seems like, as an outside observer from the right, on the Democrat side. and I’m very conscious of this of all my conversations that I have with my friends on the left, like the grass is always greener and so You think we have it all figured out, and the truth is probably somewhere in between.

Josh Klemons: Wild.

Eric Wilson: But I was impressed with how productized the down ballot campaigns were where they were all using professional CMS’s. they captured emails number one, which wasn’t always the case on our side. and then when you signed up for an email, you got a confirmation, you were added to an email program. There was clearly some sort of CRM attached to that. and again I think there are some groups that we could probably credit them better than I do where you would see just a random state house of delegate candidate with a headless CMS static website design.

Eric Wilson: It’s like what is going on here? it was like a $50,000 website that was probably given to them for free.

Josh Klemons: So yeah,…

Josh Klemons: I mean you talked about operational capacity.

Josh Klemons: What do you So okay take the Democratic side apart away obviously you can’t speak for that…

Eric Wilson: Yeah. Right.

Josh Klemons: but why do you think that Republicans are struggling there’s certainly no shortage of institutional money on the right y’all absolutely invest in infrastructure in so I think that if the left is going to complain about the right’s advantages I mean there’s many of them but the biggest one is that your billionaires get it and ours don’t.

Josh Klemons: I think, our wealthy donors are constantly investing two months before an election in a whole lot of TV ads and…

Josh Klemons: y’alls are building a massive bench to take over the courts or the down ballot state houses. So why isn’t this something that the right is more heavily invested in your opinion?

Eric Wilson: It’s an issue of service delivery model and…

Eric Wilson: and for that’s an extension of sort of business model, right? think about in digital agencies for campaigns,…

Josh Klemons: Right.

Eric Wilson: what are the two most profitable line items? It’s paid media getting commissions on that and fundraising getting commissions of that. That just does not exist on these down ballot campaigns. And so they’re not very conducive to the existing models we have for our digital agencies. You’re correct. We’ve got lots of intelligent people. I’m not telling anybody anything that they don’t already know. how do we get those services to the candidates, which is really where the gap is. And I think Democrats have an advantage through things like coordinated campaign. I think the products that you have things like Action Kit, Every Action, NGP Van, the whole Alphabet Soup there,…

Eric Wilson: of really good products that make it affordable to do this and of course, the fundraising for these down ballot candidates was just through the roof compared to…

Josh Klemons: staggering in comparison.

Eric Wilson: where we were. Yeah. we may have elements of it,…

Josh Klemons: Let’s talk real quick about why yeah, I’m hung up on this idea y’all don’t have a coordinated campaign. Democrats Is that not a thing on the right? I guess maybe I didn’t even realize that y’all weren’t doing that.

Eric Wilson:

Eric Wilson: but we certainly don’t call it that.

Josh Klemons: Okay.

Eric Wilson: And I think this is one of again here’s the funny sort of sociological aspect of this is I always talk Republicans and Democrats are like Darwin’s finches. we’re on different islands and we’re growing different beaks and so the way you have I think the key is that the left has something to coordinate whether that’s labor groups abortion rights groups green groups those sort of exist all the time and you need to coordinate them. we’re made up of what’s called the Leave Us Alone Coalition which is we get together once every two years to try and…

Eric Wilson: stop something from happening. and so there’s not much to coordinate and so it’s a different culture, different bases that we’re talking to and so it’s a little bit more ad hoc than that.

Josh Klemons: interesting. I mean,…

Josh Klemons: obviously I’m sure the folks at CPAC wouldn’t fully agree with that assessment, but it’s a fair takeaway and…

Eric Wilson: Yeah. Yeah.

Josh Klemons: an interesting way to think about it. the NRA also got a massive platform, but like they’re essentially saying we only care about this one thing, whereas you think the left’s special interest groups. I’m using this faciciously they’re willing to coordinate in a way that you think the Republican spe again quote unquote special interest groups are less interested in coordinating.

Eric Wilson: Yeah. Right.

Josh Klemons: Okay.

Eric Wilson: And we see that a lot and I think that’s probably the big shift in culture and so our campaigns kind of respond differently to that.

Josh Klemons: You brought up fundraising. Yeah, let’s talk about it. so Democrats had 17 times more smaller small dollar donors compared from your study than Republicans.

Josh Klemons: Why do you think the GOP is struggling so dramatically in grassroots fundraising right now?

Eric Wilson: I mean,…

Eric Wilson: I keep reminding everyone that we’re about 14 years behind where the Democrats are in terms of their infrastructure and their sort of commitment to this. and similarly again it goes back to this cultural shift which is if you are a liberal or a progressive you support causes and you’re supporting causes all the time. whereas if you’re a conservative you really politics is not something that you want to deal with. It’s not something that you want to think about.  And so, we just don’t have that infrastructure there to scale and we’re slow to do it. And again, probably comes down to the business models around this where on the Republican side, it makes a lot of sense to build big lists and then rent them to people who have, great name ID and share the proceeds with that.

Eric Wilson: there aren’t tools for small dollar donor discovery you have on the left. So again, it’s a different culture, but at a certain point,…

Eric Wilson: we can’t just keep getting swamped. and in Virginia, it’s a little bit of a cheat because it is the wild west of campaign finance. So campaigns Yeah.

Josh Klemons: Yeah, there’s no caps,…

Josh Klemons: right? Yeah.

Eric Wilson: campaigns don’t really invest in it.

Josh Klemons: So, I mean, let’s be honest, on the left, we have burned a lot of trust with our donor base. no question about it. I mean, we send spam and scam and a lot of trash. that’s very wellnown. The right is I would argue worse. the whole idea that the checked boxes that you’re going to donate $10 now and then at the end of the month we’re going to pin you for $100 and then we’re going to do it again next month…

Josh Klemons: until you notice and cancel. So I will say from my side of the aisle we have a huge trust trust deficiency with the voters. I know a lot of folks were like I’m done donating. I don’t want to be added to all these lists. Do you think that that is an issue for the right or you genuinely think this is an infrastructure problem exclusively?

Eric Wilson: Yeah. …

Eric Wilson: this is something we’ve looked into and done a lot of research on and it sure seems like that the people who are complaining about those tactics aren’t the people who ever donated in the first place.  So it works on the people who are in that ecosystem and are donating. You talk to practitioners and they say, “Yeah, we’d stop doing it if it didn’t work.” and it continues to work. what that suggests to me is that there is a very firm ceiling, an upper limit of people who will respond to those sorts of tactics. and we used to say, we’ve got to go out and find more donors.” I don’t think that’s the case. I think we found them all.

Eric Wilson: What we’ve got to do is find out new ways to get people to want to donate.

Eric Wilson: So, models closer to Patreon and Substack than kind of direct mail put online. And so,…

Josh Klemons: Mhm. Yeah.

Eric Wilson: I again, no one’s eager to be the first mover in that because it’s unproven. and so, again, it’s sort of the same thing with negative ads, right? You hear it all the time. People say, ” I wish they wouldn’t campaign negatively all the time.” and then we pull it, we test it, and that’s the thing that moves you the best. So, it’s frustrating. we’d love to solve that problem, but it doesn’t seem like it actually is a problem for fundraising. Yeah.

Josh Klemons: So Act Blue obviously there are other platforms that Democrats use to fund raise, but I mean it’s AC blue and for a while it seemed like for y’all it was win Red, although I keep seeing new popup it seems like there’s a lot of frustration with Win Red or simply people can’t sit still so they just keep building.

Josh Klemons: Why do you think Winred hasn’t managed to close the market and just say “Nope, this is the platform we use on the right.

Eric Wilson: Yeah, so I would just point out that I think it has closed the market 7,000 campaigns on there.

Eric Wilson: There’s just really no other platform that comes to that level of scale.

Josh Klemons: Okay, sure.

Eric Wilson: and act blue kind of showed the way to solve this problem. The hard part is not payment processing, right? We all know that payment processing, taking credit cards and turning that into money is a solved problem.

Josh Klemons: Sure.

Eric Wilson: The challenge is the conduits, the split donations, the familiar user experience, the save payment profiles. That’s the hard part.  So what there you had so many act blue consolidated the market very early on. So when people came online they just went to act blue.  So we came to it much later had more sort of competition in the space and so what you’re seeing now a lot of things especially in these down ballot races the donation platform is chosen by the campaign treasurer or the compliance person not the digital marketing because that digital marketing person just doesn’t exist for the campaign and so there’s a little bit of push and pull there.

Eric Wilson: So that was interesting just to see how varied the different platforms were and it tracks pretty closely with when did a candidate decide to start running. So sort of be more senior campaigns are on more old legacy systems.

Josh Klemons: Interesting. yeah, let’s talk about technology as a proxy for generations or…

Eric Wilson: Yeah. Yeah.  Yeah.

Josh Klemons: I don’t know what professionalism I guess. So one of the wildest things that I read in there were some really big takeaways like we’re talking about this stuff, but if you have not read this report, I do highly recommend it. it’s a really cool way to nerd out on this stuff and really take a test case of a very set I’m obviously not I’m telling the listeners. so I want to talk about websites. So I work a ton of campaigns and almost none of them use Press. my website’s built in I I’m a WordPress user. But Squarespace is so easy. Wix is so easy but your data and obviously this is a limited target. I would love for you to recreate this for every congressional race in 24 or 26 because if this is true it’s a gamecher.

Josh Klemons: Essentially, the long and short of it that I took away was people who use WordPress are more likely to win elections than people who use Wix, who are more likely to win elections than people who use Squarespace. So, is it simply that the platform does the platform provide meaningful advantages or…

Josh Klemons: is this a causational versus correlation thing where more sophisticated campaigns who are going to run better campaigns are choosing WordPress over drag and drop sites in your opinion? Exactly.

Eric Wilson: Right. This is…

Eric Wilson: where we have to make very clear causation and correlation. and so we certainly see a correlation with a increased margin of victory for campaigns that had websites built on WordPress as opposed to Squarespace and Wix. Let’s sort of think about what could be the causal relationship there. And with Wix and…

Josh Klemons: Yep.

Eric Wilson: Squarespace, that you can put in a credit card, you get a website, it’s done in an afternoon.  WordPress, you need to have someone who knows what they’re doing because its You’ve got to set up your plugins. And so that seems to indicate that you have a little bit more professionalism around your campaign. You’ve probably hired a digital agency, which means you have the money to hire a digital agency. You’ve got the campaign experience. So, it sure seems like it is a proxy for all those things. but let’s look at Wix and Squarespace and why they might not be the best suited because they’re great if you’re open opening a bakery or a retail outlet, but they’re not focused on donations, issue pages, email capture, all of those sorts of things that we know are best practices for campaigns.

Eric Wilson: And so it really reveals that the candidate sort of thinking about the website as a task to cross off their list and…

Josh Klemons: So Democrats there are a lot every couple months I hear about one of companies or…

Eric Wilson: how can they get that done quickly and affordably versus no, this can be a real asset for my campaign. This is the part of my campaign that’s on 24/7 and thinking about search engine optimization, building for AI. Now, you really need to have a good website.

Josh Klemons: organizations even some of them I don’t even know are for profit but that are popping up to make very easy inexpensive fancy looking democratic websites drag and…

Eric Wilson: Mhm. Right.

Josh Klemons: drop but essentially taking the Squarespace model and applying it just to Democrats.

Josh Klemons: I don’t know if anything like that exists on the right. But I guess my big question to you is your takeaway that we should stop investing in those and simply be building on WordPress.

Josh Klemons: Would that be your takeaway based on this report?

Eric Wilson: No,…

Eric Wilson: I don’t think it would be because it’s all about the service delivery. and so if you are able to combine the best practices of a custom website with the ease and affordability of a drag and drop builder, then that’s kind of the ideal world. it’s just not something that there’s enough of a marketplace on the Republican side.

Eric Wilson: Again, that’s some of the work that I have to do to convince people that your website, yes, It matters and can make a difference.

Josh Klemons: Okay.

Josh Klemons: No, it’s really interesting. Like I said, I know of at least five or six on the left. and I don’t know of any on the right, but that’s not the world I live in. You’re telling me there’s none on the right now?

Eric Wilson: I mean, I guess my advice would be Democrats should move all of their websites to Wix and Squarespace. that would be my preferred outcome.

Josh Klemons: Okay, fair enough. So, okay, URL hygiene. This was another really fascinating piece. So, one of the first episodes I did of this podcast,…

Eric Wilson: Yeah. Right.

Josh Klemons: I hosted Candy Phelps, who’s a badass strategist, marketer, designer, web developer, and we talked specifically about SEO for campaigns. And one of the things she said to me that I think about this stuff all the time. Never occurred to me. don’t have your about slug just Have it be about d first name- last name because that’s what people are going to Google.

Josh Klemons: And there were a bunch of small things, but that was a big one. You actually found that campaigns where the candidates used their full name in the URL performed better than candidates who used only their last name, as in Eric for, Maryland or whatever. …

Josh Klemons: so let’s go back. Is this just another proxy for professionalism? Those folks we’re thinking about it because I mean it’s not unprofessional to say, Obama for America or whatever. I don’t know. What do you think is the cause here?

Eric Wilson: …

Eric Wilson: that one I don’t think is as clean a break on professionalism…

Eric Wilson: because there are some people who say, “Look, my last name is really hard to spell, so I’m just going to go with my first name.” And so,…

Josh Klemons: Right. Sure.

Eric Wilson: when I’m saying it out loud, it’s going to be easy to do. But how are most people encountering your campaign? they’re doing a Google search. They’re seeing your Facebook page and then they’re going to search that name or you’re in an article and then you rightclick in search in Google. and so it’s more of just a mindset shift of understanding, that user voter experience in this case of where are they going to encounter you? And it sure helps to have your full name in the URL because I believe it acrus to some search engine optimization benefits.

Eric Wilson: Certainly there are a few cases where the domain was just not professional where it’s kind of a silly name or a slogan and…

Josh Klemons: here. Yeah.

Eric Wilson: and that’s not what people are voting for when they go into the voting booth or filling out their ballot. they’re picking your name and so they need to be able to know what your name is and go from there.

Josh Klemons: No, it’s super interesting. Like I said, that was genuinely surprising to me just cuz …

Eric Wilson: Yeah. Yeah.

Josh Klemons: Eric from Maryland, whatever if you’ve got a hard to spell last name, but yeah. No, it totally makes sense. you also

Eric Wilson: and so I mean I think you can still buy eric formary but your primary domain should be eric wilson for congress.com or if you can’t get just your name.com get it for your office or get it with your state but you need to have your full name in there because that’s going to help with search.

Eric Wilson: But if you need something that’s like a call to action out in the wild,…

Josh Klemons: S***.

Eric Wilson: Eric for Virginia, Eric for Maryland, whatever, that’ll work.

Josh Klemons: Yeah, I’m personally obsessed with vanity URLs. if you go to hello mermerag.com, there is no website there. It simply redirects you to josh.com/hellomerge tag because I don’t need a whole website for it. I need a landing page for it and…

Eric Wilson: Right. as an aside,…

Josh Klemons: I have that for a ton of different free digital tools. I do a bunch of things and they all have that.

Eric Wilson: while we’re nerding out about URLs here,…

Josh Klemons: That’s what this is all about.

Eric Wilson: I get really frustrated every time that there is a story about, the Josh Clemens campaign bought Eric Wilsonis loser.com. I can’t believe Eric Wilson didn’t buy that. It’s just like, okay, are we going to play this game? and the idea that some campaign’s supposed to buy hundreds of URLs to defend themselves against this tactic that somehow reporters fall for every single time. I wish we would grow up past that.

Josh Klemons: I 100% agree with the exception of some very basic ones like owning the.com to your name Allah Ted Cruz which somehow didn’t happen and…

Josh Klemons: Carly Fiorina not buying the.org I get it not buying a.org But you don’t have to buy every combination of everything cuz yes no matter how many URLs you buy if a hit a group wants to hit you they’re going to find something like carly is a monster.com is going to be available. and if that’s not they’re going to do something else. So you can’t protect yourself from that. But yeah I 100% agree it’s a very old school way of thinking about…

Eric Wilson: Yeah. Right.

Eric Wilson: It was the obvious one. Yeah. Yeah.

Josh Klemons: how the internet works like that you should have secured every domain of all time.

Eric Wilson: And I just having dealt with this for a few candidates before is sometimes someone gets to their domain before they do through no fault of their own.

Josh Klemons: Right.

Eric Wilson: It’s just, some, Eric Wilson.com is owned by Eric Wilson, the Canadian mystery author. I’m sure if I decide to ever, run for office, he’d be willing to sell it to someone more than I could pay to do it against me. it’s just like one of those things.

Josh Klemons: Yeah. Yeah. No, I totally agree though. so you also found that desktop speed,…

Eric Wilson: Yeah. Yeah.

Josh Klemons: specifically desktop speed more than mobile, which was actually interesting.

Josh Klemons: So, I know here in Madison there was an alder race that came down to something like six votes and one of the two candidates had a very, let’s say alder city council worthy website and one had a phenomenal website that looked good, acted good and…

Josh Klemons: the person who won by six votes had the better website and I think in that case it’s pretty hard to argue that that site didn’t probably win them that race. the idea that six people didn’t try to go to the crappy website and roll their eyes and then went to the other website and said damn this is a nice website like six people is not a lot of people…

Eric Wilson: Yeah. Yeah.

Josh Klemons: but it decided a race.

Josh Klemons: So I am curious though you found that it seemed to matter more on desktop than mobile. why do you think that is? Folks are doing research at home before they vote.

Eric Wilson: I don’t really have a good guess about what that is, but I think it really speaks more towards the variance in performance on desktop was more pronounced than it was on mobile. and this is another one of the things where it’s just not a clean cut…

Eric Wilson: because Wix and Squarespace are really good at loading quickly and…

Josh Klemons: Yeah. Part of the beauty of them,…

Eric Wilson: fast and anyone who Yeah.

Josh Klemons: right? Right. Yeah.

Eric Wilson: And so there’s certainly some sort of flaw of if it takes 12 minutes for your website to load that’s bad. but marginal improvement probably not something we picked up. But the variance was more significant on desktop than it was on mobile.

Josh Klemons: Interesting. For sure.

Eric Wilson: And that there are a number of factors that could go into that, but again it’s worth thinking about and we know it’s something that Google looks at for ranking so again it sort of all wraps into that Yeah.

Josh Klemons: So I want to pivot now to email and you already mentioned this, but let’s just lay it out. Every Democrat in a competitive district collected emails and nearly a quarter of Republicans didn’t. What the hell? what’s going on?

Eric Wilson: Yeah. Yeah.

Josh Klemons: Don’t they subscribe to your newsletter? why would 25% of Republicans in competitive districts? We’re not talking about districts that were going to be blowouts one way or the other. what’s going on that no question here about Democrats.

Eric Wilson: Yeah. I Yeah.

Josh Klemons: What’s going on with your party? why aren’t they collecting emails?

Eric Wilson: I don’t have good excuses for them. but if I might, sort of empathize, it has to do with, just lack of understanding of the fundamentals or…

Eric Wilson: or overlooking it. again what’s crazy about this research is some of these decisions get made before you even launch and…

Josh Klemons: Yeah, I’m early.

Josh Klemons: Really? Yeah.

Eric Wilson: and don’t get revisited. And so I think that’s one of the big problems with digital campaigning and our website is we think, okay, we’ve checked that off the list. we’re ready to launch and I don’t need to revisit that ever again in my campaign.

Josh Klemons: Yeah. Yeah.

Eric Wilson: And that’s not the case. it’s sort of like, hey, I’m never going to take the trash out at my campaign office. no one does that. and so, I think there’s a little bit of that going on of just sort of saying, “Hey, I’m not thinking about this. I didn’t know that I even needed to capture emails or I have my email list in a separate place and I just uploaded the county party list and the delegate list that I get from everyone.” and again, it’s that mindset shift of are you trying to build an audience, a community rallying supporters or…

Eric Wilson: interrupt people, spam them, send talk at them rather than with them.

Josh Klemons: Yeah. No,…

Josh Klemons: super interesting. And I mean on that same front SPF and DKIM, it sounds like there was more issues on the Republican side of getting that stuff set up correctly.

Eric Wilson: Yeah. Yeah,…

Josh Klemons: Is that same kind of story just lack of institutional knowledge of like that this matters or they just like too many other things going on lack of resources? is there an easy answer there?

Eric Wilson: I mean if email’s not an important channel to you,…

Eric Wilson: you’re not going to focus on it.

Josh Klemons: Why bother?

Eric Wilson: And again some of this is productized really well on the left right where it sure looks like you guys have SPFDKM built in.

Josh Klemons: I don’t know. Yeah, less so.

Josh Klemons: I mean, maybe for some, but I know plenty of dems who are using Mailchimp and they’re having to figure this out on their own for But certainly if you’re using some of the bigger democratic platforms. Yes.

Eric Wilson: Yeah. Yeah.

Eric Wilson: And so again I think it’s just kind of a cultural thing where if you look at Democratic campaigns…

Josh Klemons: Right. Right.

Eric Wilson: where not a vast majority but a significant amount of your fundraising is coming through online. you want to make sure your emails are getting delivered and so there’s a clear incentive there. Whereas these Republican candidates were lucky if they got maybe a hundred donations online over the course of a campaign. they’re focused on something else.

Josh Klemons: Why bother? Yeah. Right.

Eric Wilson: Yeah. yard signs.

Josh Klemons: I recently interviewed Miles Bruner who worked at a Republican digital fundraising firm. He publicly quit your party. So not trying to hide that from anybody. but I asked him about the very prevalent talking point from the right that Google makes it harder for Republicans to get through inboxes than Democrats.

Josh Klemons: He absolutely called BS on that. He said that’s not true. It’s that folks are lazy. They’re not trying. his firm didn’t have any problems with deliverability because they were doing things correctly. whereas many of his competitors weren’t.

Josh Klemons: I want to know, do you agree with that assessment or do you think that Google is actually like making it harder for Republicans to get through inboxes than Democrats? Sure.

Eric Wilson: So let me paint sort of two plausible scenarios here for you and… your listeners.  One is if we believe that implicit bias exists, which I think a lot of people do, Google is a place where 98% of the employees donations go to Democrats.  So it could be possible that there is an implicit bias that makes it way somewhere into the algorithm for email placement and it could be as innocuous on things like, talking about abortion versus pro-choice or right to bear arms versus, gun control. those sorts of things could show up in some algorithmic filtering. So I think that’s number one.

Eric Wilson:

Eric Wilson: Number two is again this goes back to kind of the productization of the industry on the left.

Josh Klemons: Mhm.

Eric Wilson: So most of your campaigns are sending from one or two ESPs, right? Again we can name them. on our side, every campaign is making the decision of do I do Mailchimp, Constant Contact, Salesforce, name, pick any. It’s a very diffuse market.  And so what you end up having is domain and IP address reputation kind of spread all over the place in the way that if you’re a Democrat, you’re benefiting from having really good domain and IP reputation because you’re sending on the same as the DNC or the presidential campaign and things like that.

Eric Wilson: So, I think there’s a little bit of discrepancy there.

Eric Wilson: I don’t believe that there’s anyone at Google putting their thumb on the scale. but I think there are some subtle ways where it might happen. And certainly we saw some issues when red domain specifically being harmed. But I would agree, it’s a lot easier for us to make that case when we’re doing everything right from our authentication and in and things like that.

Josh Klemons: which this study shows that you’re not doing everything right.

Josh Klemons: I will also just flag I’ve worked I work dozens of campaigns a cycle usually and the vast majority of those folks are using Mailchimp the small I know we have an infrastructure but most folks can’t afford that infrastructure. So just for you to know the vast majority of the clients that I work with that are down ballot races are not using the sort of NGP vans of the world they’re using Mailchimp. So in a lot of times there is a democratization of what plat less of a factor than you might think but yeah also fair enough.

Eric Wilson: Right. Yeah. Yeah.

Josh Klemons: So on that front, just based on these findings, do you think that email is still the backbone of grassroots fundraising or…

Josh Klemons: are we nearing an inflection point? And I guess it’s hard to answer when some of these you had competitive Republican districts where the candidate only brought in, I believe, 48 grassroots donors, which trust me, I’ve worked tiny down ballot races where 48 would be fine, but these were not tiny races.

Eric Wilson: Yeah. Democrat and…

Eric Wilson: you sneeze,…

Josh Klemons: Do you think that are Republicans going to stop investing in email or…

Eric Wilson: you get 48 donors.

Josh Klemons: they don’t like what do you think the future looks like for your party on email? I’m really curious about that.

Eric Wilson: We can’t stop investing in email. that’s number one. Again, it’s sort of the universal app. So, as social media and media all get more fragmented, the email address continues to be kind of the unifying factor.  What that means is we can’t be doing this sort of interruptive non-permissionbased sort of marketing where we talk at people and we’ve got to look more like Substack, Patreon, creator kind of economy and so I don’t think we’re going to stop investing in it, but what we are seeing are people approaching it differently of can email be

Eric Wilson: it’s really hard for these down ballot campaigns to raise money online. So, it might be the case that email for them is not about fundraising, but it is for activation and mobilization and relational organizing. In which case, again, we go back to that service delivery. How is it getting delivered to the campaigns? Because right now, email really is the domain for fundraising.

Josh Klemons: Yeah.

Josh Klemons: So let’s talk about meta ads. so my favorite part of this report bar none was that it absolutely corroborated the things that I constantly talk about when it comes to metads. I always tell folks I’m not a fan of I mean literally though I will be doing something on this because there was a specific line in there that I wrote it down the second I saw it. So I tell people all the time I’m like I don’t really Met as a company. I think that they’ve done a lot of harm in the world but damn if they can’t win elections.

Eric Wilson: Yeah, I’m glad I could do that for you. Yeah.

Josh Klemons: I truly genuinely believe that. I haven’t seen the studies to back it up, but I’ve won a ton of elections running a playbook and I talk about it. I’m very public about it. It’s on my blog. I don’t hide it. and in a lot of ways the digital programs backbone for me is or…

Josh Klemons: meta ads that are not asking for money, not asking for leads, but simply raising name ID, like talking directly to people. And this study absolutely found that So, every single competitive Democrat ran ads, and not every Republican did. But more importantly, the Democrats who did ran more ads, tested more variations, and had much higher reach, which implies that they were doing a better job of targeting, I would argue. But I obviously have no inside knowledge on that. So, what’s your response to the disparity between the two parties approach to Facebook in the year 2025 when this is all so there’s nothing new about this obviously at this point?

Eric Wilson: Mhm. Yeah.

Eric Wilson: So again, this all gets wrapped around the service delivery model and what are Facebook ads So on our side, a lot of people view Facebook as direct response and getting donations and getting emails. that’s not a good ROI for small campaigns that struggle with online fundraising. So, they just kind of abandon Facebook ads.

Josh Klemons: Yep.

Eric Wilson: But our data are pretty clear. Our post-election polling shows that, the place to reach voters is meta, whether that’s Facebook, WhatsApp, or Instagram. And so, you got to be there,  I mean its just so I think that we need to be open to the fact that it is a good place to advertise. it is going to be different creative than maybe our streaming ads which again is a trap that a lot of campaigns fall into where they think of digital as just an extension of the TV and sort of overlook that social layer. The other thing that’s happening there is it really points to the impact of algorithms on campaigning.

Eric Wilson: So, why does the variance in creative matter? you’re giving the algorithm things to compare performance to and it likes that and…

Eric Wilson: and You’re going to get better outcomes. And if you’re just throwing up one Facebook ad and putting a lot of money behind it, and I know that you’re wasting money and limiting reach.

Josh Klemons: Lighting it on fire.

Josh Klemons: Absolutely. Yeah.

Eric Wilson: Yeah. Yeah.

Josh Klemons: No, I mean I laugh because the way you talk about Democrats sometimes feels like you think that they’re all pulling from the same pot.

Josh Klemons: And let me tell you, as somebody who’s worked with over a hundred Democratic campaigns the last 10 years, every one of them is trying to figure this s*** out as they go.

Eric Wilson: Yeah. Mhm.

Josh Klemons: So I was actually blown away by how well the fact that some were doing it right in Virginia doesn’t surprise me. for sure there’s enough infra there’s enough ecosystem out there. The fact that essentially all of them were following the playbook was impressive to me because I see a lot of pretty well-intentioned and…

Josh Klemons: pretty well sourced races where I’m like so you’re not running Facebook ads you want to start three weeks before election day. That’s not really what this is.

Josh Klemons: So, it was both interesting to me that they were doing it and gratifying because again like that is my playbook, but also I just want to make sure that a lot of we are scrapping this s* together too every single day. and I know that as somebody who does it I work with a ton of down ballot races. I would love to know I already asked you this but let’s just go back to it on that same front this idea that the left has an ecosystem and an infrastructure and the right doesn’t. So, are you the primary infrastructure for the right?

Eric Wilson: Right. Yeah.

Josh Klemons: Walk I don’t know your side of the aisle at all when it comes to this. I get your emails. I read them.

Eric Wilson: Yeah. Yeah.

Josh Klemons: I listen to your podcast. I learn from you and I hope we can learn from each other. What’s going on the right? again, there’s plenty of money being invested. talking TPUSA has any democratic organization. The Federalist Society has literally more money than they know what to do with. There is money on the right. Why are they not investing in digital?

Eric Wilson: Yeah.

Josh Klemons: Do they not believe in it or it’s just I mean I’m reframing a question we already talked about but I think it’s important one  Absolutely.

Eric Wilson: Some of it’s generational, right, of we’re lagging a little bit and the Trump realignment has forced us to go back and say, “Okay, how do we look at it?” And that’s why you see Turning Point doing what I think are some innovative things and going after different audiences. part of it again, it’s this culture.  So, most people are not talking or thinking about politics all the time. And whereas you have on the left a very activist culture where you care about issues very passionately and there are things for you to do regarding those issues. So, I’m a avid bird watcher.

Eric Wilson: I belong to the Ottabon Society and I get their text message alerts which all come from the left’s text act.

Josh Klemons: right?  Mhm.

Eric Wilson: There is something for me to do as a fan of birds or fringe to birds 365 days a year. that’s not necessarily the case if you are a hey I just want to run my business and have lower taxes or I’m homeschooling my kids and want to be left alone. and so you start to see how the coalition shapes some of that. and then let’s just take one more step, which is, the total addressable market of who you can serve if you’re creating technology for conservative campaigns is a lot smaller than if, hey, I do texting services for both Democratic campaigns and labor unions. And then you start to and so that’s why the ecosystem becomes a little bit easier to build.

Eric Wilson: And again we have this sort of thing where it’s perfectly okay to use you’re a nonprofit organization caring about the environment.

Eric Wilson: You can use the same tech stack as a Democrat running for Senate. That isn’t the case for Republicans.

Josh Klemons: Yep. Interesting.

Josh Klemons: If there was one tool,…

Eric Wilson: Yeah. Mobilize.

Josh Klemons: platform, organization, whatever on the left that you could snap your fingers and recreate on the right, what would it Mobilize. Interesting.

Eric Wilson: Again that may reveal some of my ignorance of its role but I really believe in the idea of technology that follows the supporter rather than the campaign.

Eric Wilson: And so we see this with mobilize where you sign up for a Kla Harris rally. and then you find out about all the different events that are happening by Democrats and progressive groups.

Josh Klemons: Yeah, super interesting.

Josh Klemons: …

Josh Klemons: I have so many questions and we’ve been jumping around, but this has been really interesting to me.

Eric Wilson: Yeah. Yeah.

Josh Klemons: any other So what’s one things you would like to see Republicans change immediately if they want to be competitive in 2026

Eric Wilson: I mean, it starts with investing in you websites, but it’s even more basic than that. Put yourself in the shoes of your voter. What is that process of how do I learn about your campaign and how do I decide where I go in that and what’s the journey when I finally tune in to the campaign we released polling earlier this week that shows that this kind of cord never disengaged voter is really going to be the key to 2026 and…

Josh Klemons: Yeah.

Eric Wilson: and some of these people don’t even tune in until election day and so what are they finding about your campa  campaign on election day when they finally decide that they’re going to go vote. if you’ve got a bad website, you don’t have any automated emails, you don’t have tools to help them them answer their questions, you don’t have an issues page on your website, yeah, you probably didn’t earn their vote, no matter how hard you worked before that because the sale, as it were, it’s happening right then. So, it’s really that focusing on empathy for the voter and what their experience is.

Eric Wilson: But I think, we’re going to continue to watch this. We’ve done some additional follow-on analysis that hasn’t been released where,…

Eric Wilson: where we kind of control for money partisanship in the district, that kind of stuff. and it sure looks like in these competitive races, stacking digital best practices together is worth about 1% of margin. and in these tight races, you can’t afford to leave that on the table.

Josh Klemons: people spend millions on field for that 1%.

Josh Klemons: So if you could simply improve your tech stack early in the program.

Eric Wilson: Right.

Josh Klemons: I mean and I mean a lot of things you’re talking about there’s a cost to them and there’s knowledge you have to have somebody who knows how to do it. So it’s not free but we are not talking about massive financial investments to make some of these changes that you’re talking about. So yeah it’s pretty staggering. Yep.

Eric Wilson: It’s resource allocation, So, you think about, these candidates running for House of Delegates in Virginia,…

Eric Wilson: they’re driving all over the place to events. they’re prioritizing that over maybe spending an hour working on their website or email or something like that. and…

Josh Klemons: Yeah, absolutely.

Eric Wilson: again it’s just when you’re of a certain age and you believe that the real world is the only thing that’s there.

Josh Klemons: Yeah. If you’re looking for recommendations for other things to incorporate in the study,…

Eric Wilson: I can see how you prioritize the real world stuff over digital.

Josh Klemons: you should do one for age generation of candidate matter. That would be really interesting to me because you alluded to …

Eric Wilson: Yeah. Yeah.

Josh Klemons: if you’re older and you think the world is only in real life, look, because I imagine on both sides of the aisle. I mean, this is definitely not a partisan thing on both sides of the aisle. I think the younger folks coming in approach the internet very differently,…

Eric Wilson: Yeah. I try and…

Josh Klemons: the older folks. And I wonder how that applies.

Eric Wilson: focus on stuff that people can change.

Eric Wilson: You can change your website. You can change your URL. I don’t know. go out giving Botox to people.

Josh Klemons: Your party can change…

Josh Klemons: parties can change who they nominate though.

Eric Wilson: Yeah. Yeah.

Josh Klemons: Parties can use different factors to decide on nominations and stuff. I mean, our party is definitely grappling with older candidates that don’t want to retire.

Josh Klemons: So, that is I mean, literally, we have an entire Senate race in Massachusetts. That’s only based on the question age of candidate at this point,…

Eric Wilson: Right. Okay.

Josh Klemons: but yeah. No, fair enough. but I mean you’ve pretty much answered this, but do you think you study campaigns across the country year in and year out? is this Virginia finding does this apply do you think nationally both did this well sum up the general state of the left and the right on digital or do you think that it’s too soon to say if Virginia was a good microcosm of the country?

Eric Wilson: No, it certainly feels like a good microcosm. We were just fortunate to be able to collect the data in an organized way and it’s an off year. People are paying attention. and so it was kind of a perfect storm for us to be able to get this data.

Eric Wilson: that’s now something that we’re going to track much more closely. But, it’s over several cycles I want to be able to systematically say,…

Josh Klemons: Yeah. Yeah.

Eric Wilson: okay, here’s what matters, what we can measure, and here’s what it looks like on the other end. And this was a really good case study to do that. Yes, there are some quirks specific to Virginia, but I think that the takeaways apply right across the country.

Josh Klemons: No, super interesting. I’m excited to see follow-ups and obviously the longer you do it the easier it is to say causation versus correlation for some of this.

Eric Wilson: Yeah. Yeah.

Josh Klemons: So I’ll be really curious.

Eric Wilson: What I need is I need some campaigns to just say, “Hey, we’re not going to have a website.” To really get the control version.

Josh Klemons: Yeah. Feel free to let your side of the aisle test that out for sure.

Eric Wilson: Yeah. Yeah.

Josh Klemons: My folks will be using Wix and Squarespace and yours can just avoid websites altogether.

Josh Klemons: for folks listening, digital directors, candidates, organizers, what’s one thing you would want them to take away from this report?

Eric Wilson: It’s that what you do matters and it does have an impact. it makes a difference in close races. So, this is one of the most frustrating things as a campaigner is we just don’t control the environment and so, when we look at this data, I can look at incumbency, fundraising, and partisanship, and that is kind of the nexus of where most of the outcome is being determined.  there is about a one to two% span where the campaign matters.

Eric Wilson: And so what’s really frustrating, especially in a year like this, if you’re a Republican, you can work really hard. Jason Miaris, for example, ran an excellent campaign, outraised his opponent, had the right sort of candidate profile.

Josh Klemons: Yeah.

Eric Wilson: But couldn’t outrun the bad environment. And so I would say, you got to work like it all depends on you, but sometimes it doesn’t. Yeah. Yeah,…

Josh Klemons: Are there any campaigns running digital programs you’re particularly excited about at the moment, left or right? Just from a tactician perspective. Yep.

Eric Wilson: I think we’re still a little bit early. one of the things that I really like that we’re seeing on my side are these war room accounts on X it kind of reflects kind of the Trump campaign’s effect on our side where we’re shaping the narrative and that sort of thing has happened. again, I think that shiny object stuff is fun to watch, but it really is like who’s putting up PF, DKM, Demar, who’s sending email automations,…

Eric Wilson: that kind of thing. it’s not too exciting.

Josh Klemons: you’re more interested in the nuts and…

Eric Wilson: It’s Yeah.

Josh Klemons: bolts than the sexy glossy stuff. that’s interesting in and of itself. appreciate it.

Eric Wilson: Right. they can visit campaigntrend.com…

Josh Klemons: How can folks keep in touch with you moving forward about Republican email and…

Eric Wilson: where they can sign up for our newsletter and see episodes of our podcast including the conversation you and I had a few years back and…

Josh Klemons: there was some really interesting stuff in there who was doing it well back then during this was the Republican presidential primary email program and there were some good practices and some very very bad practices and we talked about them

Eric Wilson: it turned out it didn’t matter right I mean yeah.

Josh Klemons: did not.

Eric Wilson: So anyways, yeah, the campaign.com is the place to find me. I’m active on X and LinkedIn if people want to connect there.

Josh Klemons: I’ll have links to all that, including the report itself. and thanks so much. I really appreciate you …

Eric Wilson: Thanks Josh.

Josh Klemons: crossing the line and coming and chatting with me. This was fun. And I hope folks, like I said, I learned a lot from this report. It was quite illuminating on some things. So yeah, I hope folks take a couple. It’s an easy read. you don’t need a master’s degree to read this thing.

Eric Wilson:

Eric Wilson: Yeah. Yeah.

Josh Klemons: …

Josh Klemons: it’s written for people not lawyers. yeah,…

Eric Wilson: Campaign Cowboys.

Eric Wilson: Okay.

Josh Klemons: So yeah, definitely worth 20 minutes to peruse through it. And thanks again so much. I really appreciate your time.

Eric Wilson: I appreciate It was good chatting with Good stuff.

 

January 6, 2026/0 Comments/by Josh Klemons
https://joshklemons.com/wp-content/uploads/2026/01/the-digital-divide-that-cost-republicans-virginia-with-eric-wilson-of-the-campaign-for-center-innovation.jpg 1350 1080 Josh Klemons https://joshklemons.com/wp-content/uploads/2023/05/Reverbal-Communications-Josh-Klemons.svg Josh Klemons2026-01-06 14:31:342026-01-06 14:31:34The Digital Divide That Cost Republicans Virginia with Eric Wilson, Center for Campaign Innovation | Hello Merge Tag Ep. 47
Hello Merge Tag, Politics, Republican Email Tracking

He Wrote Those Awful MAGA Emails You Hated. Until He Finally Broke Free. | Hello Merge Tag Ep. 46

He Wrote Those Awful MAGA Emails You Hated. Until He Finally Broke Free. With Miles Bruner

Miles Bruner spent 12 years working in the Republican ecosystem, first as a grassroots organizer in Orange County, California, then as a digital fundraising strategist for one of the top GOP fundraising firms in the country. Recently, he went public with an article in The Bulwark detailing his decision to leave the Republican Party over its descent into authoritarianism and calling on his colleagues to do the same.

The piece, “My Last Day as an Accomplice of the Republican Party,” is powerful. Miles isn’t the first Republican to quit his party publicly; Tim Miller has written a whole book about his own journey. But I was particularly interested in talking to Miles because he worked in digital, inside a party he found himself agreeing with less and less.

To quote him briefly:

The clients I oversaw and the emails I wrote for them were all 100 percent pro-MAGA. Every piece of fundraising content had to somehow out-MAGA the previous. It was routine to publish content that pushed election fraud conspiracies, stoked anti-immigrant sentiment, and sowed distrust in our institutions.

As he spells out, he couldn’t afford to leave, but couldn’t bear to stay. Ultimately his values won the day and here we are. He joined me on the pod to talk about what he saw from the inside—and what he thinks is coming next.

We covered:

  • What’s working on the right
  • What he thinks is coming next
  • The secret behind all those bible verses you see Republicans sharing on social
  • Whether Google is actually preventing Republican emails from getting delivered? (Hint: it’s not!)
  • Escaping the GOP cult
  • And so much more!

Listen to the full episode right here, or wherever you stream podcasts.

If you prefer video, you can also watch our full conversation:

Find all episodes at HelloMergeTag.com or wherever you stream podcasts.

Links

Miles’ article, titled My Last Day as an Accomplice of the Republican Party.

Miles’ Substack | Twitter | Threads
My post, comparing the email programs of Joe Biden and Donald Trump.
My posts reviewing the email programs of the 2024 GOP Presidential primary programs.

 

Big thanks to our sponsors:

Civic Shout. Learn more about the great work they’re doing to help Democratic campaigns and progressive nonprofits build their lists ethically at civicshout.com/partners.

 

Episode Transcript

This transcript was automatically generated and has not been copy-edited. While it can serve as a helpful guide to our conversation, it may contain errors or omissions. For the most accurate representation, we recommend listening to (or watching) the full episode.

Josh Klemons: Miles Bruner spent 12 years working in the Republican ecosystem. First as a grassroots organizer in Orange County, California, then as a digital fundraising strategist for one of the top GOP fundraising firms in the country. Recently, he went public with an article in the Bullwark detailing his decision to leave the Republican party over its descent into author into authoritarianism and calling on his colleagues to do the same. The piece, My Last Day as an accomplice of the Republican Party, is powerful. I’ll link to it in the show notes. Miles isn’t the first Republican to quit his party publicly. Tim Miller has written a whole book about his own journey. But I was particularly interested in talking to Miles because he worked in digital inside a party he found himself agreeing with less and less. to quote to quote him briefly, “The clients I oversaw and the emails I wrote for them were all 100% pro MAGA. Every

Josh Klemons: piece of fundraising content had to somehow out MAGA the previous. It was routine to publish content that pushed election fraud conspiracies, stoked anti-immigrant sentiment, and so distrust in our institutions.” As he spells it out, he couldn’t afford to leave, but couldn’t bear to stay. And ultimately, his values won the day, and here we are. So, Miles, thank you so much for coming on the pod. Um, I gave a very brief summation, but I’d love for you to in your own words sort of sum up like how did we get here?
Miles Bruner: Yeah. Uh, thank you for that. I really appreciate it. Um, yeah, I had gotten my start uh in Republican politics all the way back into the Bush era. Um, I got my start there and I uh the the second one.
Josh Klemons: The first question or the second one. Okay, just check.
Miles Bruner: Um, yeah, I just had a birthday the other day, so um I’m getting older, but I’m not that old yet.
Josh Klemons: Yeah. Yeah.

Josh Klemons: You don’t seem old enough, but you know, you never know.
Miles Bruner: Um, but yeah, I got my start um just in high school um in the post 911 um atmosphere. Um what Bush was selling at the time was very appealing to a kid who saw everything in black and white terms. Um, and so from there I got my first real professional gig working out in California as you mentioned. Um, I worked for a moderate. Um, that’s one of the ways I was able to justify staying so long in the Republican party is I I worked as a grassroots organizer for someone who was a refugee uh from Vietnam um and talked very well about immigrants, the value of immigration uh and the um role of government as a welfare tool. So that that’s what kept me there for so long. Um, and then after the blue wave, as you know, I transitioned over to digital. Um, that’s where I was for five to six years.
Josh Klemons: Um, so yeah, let’s talk about digital fundraising on the right.

Josh Klemons: Um, I do follow digital fundraising across the board or digital in general.
Miles Bruner: Yeah.
Josh Klemons: Um, but obviously, you know, I live on the left. Um, so yeah, how do you see like talk to me about like the broad overview of how you see um, email and SMS in particular, but digital fundraising in general on the right, like what’s working, what’s the current state of the situation for the Republican party.

Miles Bruner: Yeah. Uh right now I think the Republican party is in a situation of its own uh uh making going back to uh the earliest days of the Trump administration’s first the Trump’s first term. Um being that they have to one up the previous messaging that they sent out, meaning that um all they’re sending out to their fundraising lists on SMS and email is pure red meat content. Um, so the the furthest right you can think of when it comes to immigration, um, the role of the welfare state, everything like that. Um, trans rights. Um, so you start at this point where take immigration for example, they say we believe in immigration, but we want it to be legal. Now, we’re at a point where 10 years later, we’re at a point where they’re saying Somalians are garbage and we want all these people out of our country. Um, and so it’s almost like this doom loop that Republicans are stuck in. Um, and it’s affecting um the overall uh political situation we currently find ourselves in. Um, that being said, um, I think it’s also seriously harming their ability to fund raise because it’s severely limiting the number of people that they are able to reach.

Miles Bruner: Um, we’ve noticed that the pool has grown smaller and smaller with each subsequent election and the return on investment and the cost for acquiring new emails continues to skyrocket. Um, so you’re seeing a lot of campaigns on the right really starting to tighten their belts when it comes to email acquisition and really pull back when it comes to um, investing in building healthy email lists.
Josh Klemons: And what’s the vibe in the room like you know again like I don’t know I guess one question were you working directly with candidates or were you sort of like a behind-the-scenes Awesome.
Miles Bruner: Yep. Yeah, I worked directly with the candidates. Um, I was, um, I took point from the very start of them coming into camp um, coming into campaign solutions. They said, “We need a fundraising strategy. Um, and they had no assets, no email list, uh, to start from complete scratch, build up their campaign all the way through uh, to the election. Um, and so I was a point person who kind of guided them through that entire process.

Josh Klemons: And did the like did they recognize what do they know what is happening or are they like why isn’t this working and there’s like they’re frustrated that like the things they were doing three years ago aren’t working today or do people like understand that they have continued to close themselves off as you said to like a smaller and smaller pool of people with diminishing returns.
Miles Bruner: Yeah, it depends on who you talk to. Um, it depends on the client. Um, sometimes you will have uh a general consultant um that will understand the lay of the land. They’ll understand digital. They’ll understand um what it takes to invest in list building. Um and then you’ll have other people who are completely new or they’ve never done digital before. They’ve done grassroots stuff. They’ve done um policy. Um they worked on the hill. So, it’s a wide a wide um spectrum of who’s um paying attention and who gets it.
Josh Klemons: Okay. Yeah. And um so during the 2024 primary, I subbed to all the Republican presidential campaign email programs.

Josh Klemons: I did a lot of writing on that. Like I was on podcasts and talked about it. It was like I sort of accidentally found myself in like this content niche. But it was really interesting because like I read I read everybody’s emails. Like I like I am an email nerd.
Miles Bruner: Yeah.
Josh Klemons: Um I read I love email.
Miles Bruner: Oh, yeah.
Josh Klemons: Like I love it as a medium. We’ve all destroyed it. like both sides of the party have destroyed email for everybody. Like no question about that. Um but the thing that struck me the most about subscribing to all of the emails was just how copy and paste so many Republican emails felt.
Miles Bruner: Yeah.
Josh Klemons: And I think Nikki Haley was like the one exception. And you know whether she had a path or not relevant. Like she obviously couldn’t make it happen, but like her emails had some freshness to it, but for the most part like they were so generic you could have removed the names from the top and not known who you

Miles Bruner: Yeah.
Josh Klemons: were talking about. And I think that is absolutely true on the left as well.
Miles Bruner: No. Yeah.
Josh Klemons: Like I want to be the first to say that a whole lot of Democrats are sending equally bad copy and paste emails, but we have some exceptions like AOC, Jeff Jackson, Federman back when he was like still a Dem or whatever you want to call him. But like is there anybody on the right in your opinion who’s approaching this differently or is it all is there like because Donald Trump is running one of the spamiest email programs in the history of politics?
Miles Bruner: Yeah.
Josh Klemons: I would argue. Um so I guess that’s my question to you. Is there anybody on the right that you think is like leading the way towards a brighter future or for me digital
Miles Bruner: Yeah, like I think the company I was working at, we were kind of pushing back against that tendency. Uh we understood it. Um we saw all those emails, we got it. We saw competitors like we had this one competitor.
Miles Bruner: Um, I joke with people, you always know it’s this one firm if you see it. If you see that they’re quoting Bible scripture, it’s like you’re getting John 3:16.
Josh Klemons: All right.
Miles Bruner: Uh, any candidate that’s coming from one specific firm. Um, so it’s we we definitely started um definitely believe that you need to have a more holistic approach when it came to um writing fundraising content. Um because when you well I’ll kind of go back when I first joined when I first started um there was you wanted to be very focused on capturing the tone, capturing the voice of your client. Um and that slowly evolved. I think I think it’s that devolved.
Josh Klemons: evolved. Evolved, right?
Miles Bruner: Yeah, devolved evolved depending on your perspective. But yeah, it slowly devolved because I think people were optimizing to what was working. Um and people saw that deadlines um donate or donate in your donation will be matched 15,000%.
Josh Klemons: Right. Right.
Miles Bruner: Um so I think part of it was that so many people were just racing to like racing towards this one.

Miles Bruner: They saw what was working were just racing towards that all at the same time. And so you lost individual tone, you lost the their unique voice. Um, so our company started recognizing that as early like going back to 2021. Um, and our focus was on writing good engaging content. Um, and not treating your email list as an ATM machine.
Josh Klemons: Mhm.
Miles Bruner: Um, and so we started trying to invest in um like more labor time into um not just treating the donor file um treating the donor file almost like a persuasion list. Like you would we would send um newsletters, you would send press releases um to it. And that got a lot of push back um because campaigns saw that we were it racks up send costs. Um there’s a cost to sending that those additional emails that don’t have a specific donation with them.
Josh Klemons: Mhm. Right.
Miles Bruner: Um so it can be hard for clients to see the nearterm gain of sending out that that kind of content.
Josh Klemons: Um, so your client or not, is there is there a Republican elected official or campaign that you would look to or point to as somebody who’s like doing it right?

Josh Klemons: Or again, I’m not asking you to name your clients, but like, you know, is there one?
Miles Bruner: Yeah.
Josh Klemons: Because I would put like, so obviously Jeff Jackson has changed a lot now that he’s a sitting attorney general. his emails feel very different, but I genuinely looked forward to getting his emails when he was in Congress.
Miles Bruner: Yeah.
Josh Klemons: You know, it’s like a fascinating worldview. And I think AOC still manages like I know she has a team that writes her emails, but they literally feel like she’s writing them.
Miles Bruner: Yeah.
Josh Klemons: Kat Abigazle is doing a phenomenal program right now with her email program. Um she was actually on the pod and told us exactly who’s writing her emails, but like she’s involved in and it feels like her voice.
Miles Bruner: Mhm. Yeah.
Josh Klemons: I couldn’t and again I’m not as tapped into the Republican side as the Democrat side but I couldn’t name a single Republican where I’m like yes that is an in like just as like some a practitioner in the uh in the space that I’m like yes that is an interesting email program.
Miles Bruner: Yeah.
Josh Klemons: Again Nikki Haley sort of had one but she’s not using it anymore and like even hers was just okay.
Miles Bruner: No. Yeah.
Josh Klemons: Um but it was like way better than everybody else in the field. So yeah, I’m just curious if you can like name somebody. If not that’s okay too. Like I think that’s interesting if you can’t, but I’d love to know if you’re like, “Yes, this one person is who I think is like doing it right.”
Miles Bruner: Be honest, not really. Um, it’s I I think a couple of the clients I had and I unfortunately don’t want to name names.
Josh Klemons: Yeah, sure.
Miles Bruner: Um, I think we were doing good to differentiate ourselves.
Josh Klemons: Sure.
Miles Bruner: Um, we were, um, but at the same time, you also had this issue inside the Republican party where everyone’s almost locked step behind one orthodoxy. There’s not really a whole lot of that really separates people when it comes to the issues. Um, they’re all saying pretty much the same thing as well.

Miles Bruner: So, there’s not a really a whole lot of wiggle room for a lot of these candidates. Um, unless you again wanted to start quoting Bible scripture.
Josh Klemons: Right. Which they do on social as well. I see it all the time.
Miles Bruner: Yeah.
Josh Klemons: Uh like Scott Walker every third day, you know, there’s another Bible scripture out of context and just sitting there.
Miles Bruner: Scott Walker. Yeah. Marco Rubio. Winsome Sears.
Josh Klemons: Yep.
Miles Bruner: Um, yeah. And I can almost guarantee you they came from the same vendor.
Josh Klemons: Interesting. Um, so was talking about Donald Trump in an email still a top performing message for y’all in let’s say the 2024 2025 or that completely lost its potency.
Miles Bruner: Oh, that lost its potency a few years back. Um, we were noticing um go well going back to 2020. Um, even then it was kind of mixed the endorsement.
Josh Klemons: Did it Sure.
Miles Bruner: Um, but it still performed very well. So again, clients, candidates, they saw it working in 2020. So, they assumed it was going to just keep working all the way through 2025 or 2024. And um around 20 I mean 2022 after he lost the midterms, even before the midterms, um you would put in his endorsement on an email and it went it almost performed nothing.

Miles Bruner: It would perform worse than the regular emails.
Josh Klemons: Ah, interesting.
Miles Bruner: Um, so his endorsement on your file um, didn’t really do a whole lot and clients would be upset like like we got the endorsement like they would go all out. We want this roll out. We want this that. We tell them like we’ll do it but it’s going to have to temper your expectations because his endorsement doesn’t carry the same weight that it used to um with donors.
Josh Klemons: interesting.
Miles Bruner: So, uh, 2020 was okay.
Josh Klemons: And that’s been true since 2020. Got it.
Miles Bruner: Um, still not the greatest, weirdly enough. Um, but more so starting in like 2022. Yeah.
Josh Klemons: Um, so I mentioned earlier that I think Trump is running one of the spam email programs in the history of politics. Uh, so I I’m very upfront about that. I I wrote a blog post way back um when I was doing that like email tracking um comparing the Biden it was pre Biden dropping out with the um Trump email programs and like pros and cons of both.

Josh Klemons: And I try to be honest and objective because like again I’m a practitioner as well as a partisan.
Miles Bruner: Yeah.
Josh Klemons: And um on average, this was a couple years ago, this was a year ago, on average, Donald Joe Biden was sending 1.7 emails per day and Donald Trump was sending over 10. Um and he was using multiple senders
Miles Bruner: Heat.
Josh Klemons: to do it, which is super bad practice, but it’s because he was burning through URLs and like there was all kinds of issues with his program.
Miles Bruner: Yeah.
Josh Klemons: I guess I’m just curious like yeah, do you have anything to add to your thoughts on Donald Trump’s email program or like I could kind of that sums it up for you?
Miles Bruner: No, like Well, it also depends like I assume you were probably on multiple lists as well.
Josh Klemons: No, no. This was a single email with like a tracked email address so that I like I went through and like tracked.
Miles Bruner: Oh, yeah.
Josh Klemons: So I did like a my name plus their name and I was able to track just that one email and it was I mean I was getting numerous emails per day.

Josh Klemons: But also if you go into the political archive like the email political archive um on average they had them him tracked at over 10 emails per day which is unheard of like that I mean nobody’s doing that would
Miles Bruner: Love it. That sounds Yeah, that I’m not shocked. Uh, was that towards I I assume that was towards the end of the campaign because even our Yeah.
Josh Klemons: have been in like spring because it was before Biden dropped out so it would have been I’d have to check but probably in like the summer maybe so like not right at the end of the campaign.
Miles Bruner: Oh, yeah. Yeah. And that’s just that on that list like he would send it out to multiple lists and expect those lists to get it out as well and in the process burn out those lists as well. So that’s another issue that we saw um when it came to list rentals um because yeah lists stop performing like they did in 2020 uh because of that practice. And that was a practice that bled down into other candidates.

Miles Bruner: Like there was pressure on Senate candidates, even House candidates. Um, at least when you got close to a primary or the general election, you were sending out at least in the final month three emails a day. Um, three, four.
Josh Klemons: which is like a lot but like that’s not a you know like in the final month but if you’re doing that for six months or eight months oh I cannot imagine did it work like did the clients who
Miles Bruner: Yeah, we had some clients that wanted that um and expected that. No, no, it would it blew up their send costs um and yeah, they were burning through donations and their burn rate was unheard of.
Josh Klemons: okay yeah yeah like you nobody body nobody manages that on your side. Right. Right. Right. Which has been a big problem I think. Right. Like we’ve seen that like cycle after cycle we hear stories that the Republican party is spending tons of money on acquisition, but they’re essentially like spending money just they’re bringing money in just to spend money to bring more money in which the Democrat side the Democratic party has that problem too.

Miles Bruner: Yeah.
Josh Klemons: But like there was something when Rick Scott was head of, you know, like fundraising, you know, it was like 98% of their money was just going into fundraising, you know, it was like not a sustainable model obviously.
Miles Bruner: Yeah. Donor fees for some lists and I’m not giving away any company secrets um but this is industrywide.
Josh Klemons: Sure.
Miles Bruner: sometimes to run a list you were paying a 95 to 100 100% for a list rental.
Josh Klemons: Wow.
Miles Bruner: So you were breaking even on the hope that that email you were adding to your list would donate to you and you would only have to pay maybe a 10 to 15% uh fundraising fee on that.
Josh Klemons: So you were breaking even at at best or less. Got it.
Miles Bruner: Um yeah, if yeah, you were doing 95 to 100% 100% you’re losing money because of the credit card fees.
Josh Klemons: Right.
Miles Bruner: So, um, and even then it was on the hope that they would inevitably donate to your campaign at donate to you at some point during the, uh, election, uh, season.

Josh Klemons: Right. Um, so again, I’ve been very upfront about the fact that both parties have a problem with spam, like no question. And I think Act Blue was slow to act, but has now like started to take real moves to try to like fix their problems. But I will also give them credit. Like they made it, you know, they outlawed the idea of pre-check boxes for um op, you know, for additional optins.
Miles Bruner: Yeah.
Josh Klemons: whereas Win Red seems to have like tripled down like the more controversy about Win Red enabling spam, the more buttons they push that are pre-checked.
Miles Bruner: Yeah.
Josh Klemons: So, I guess I’m just curious like were you seem like an ethical person, it seems like you were like based on your article, you weren’t working with evil people, you know, like um were y’all telling your clients we
Miles Bruner: Yeah.
Josh Klemons: shouldn’t be doing this and they said no, do it or was this just like no, this is what we do. We pre-check the box that says they’re this is going to be a recurring donation.

Josh Klemons: we pre-check the box that says they’re going to pay an extra $100 at the end of the month even though this was a $5 donation that they thought was one time.
Miles Bruner: Yeah.
Josh Klemons: Like what was the process that led to that happening at such scale? Because it really was like a pretty Republicanwide problem from my outside perspective.
Miles Bruner: Yeah. It was at least from our perspective it was something we actively discouraged um because we saw that if you did that your deliverability cratered um you would hurt your list abuse it in the long term.
Josh Klemons: Okay.
Miles Bruner: So it’s something we actively discouraged as a company um when it came to the practice. Um but you had the pressure on them from committees from um leadership uh to they get these notifications like has best practices from leadership to yeah communities it’s like this is something that we’re doing we recommend
Josh Klemons: leadership was telling them to do it.
Miles Bruner: you do it. Um, and so we’d get push back from them and so it was kind of like this tension um that existed.

Miles Bruner: Um, and some companies honestly just didn’t give a damn. like um and I could see why some companies didn’t care because for a lot of these clients, they’re probably going to wind up losing and so they’re trying to milk as much money out of them as they can
Josh Klemons: Yeah.
Miles Bruner: for the campaign. So, they essentially see these campaigns as cash cows um that they’ll just rack up all these costs um and eat into their net and the client will lose and that they’ll be done with it. or they win and then they have someone to string along for a little longer. Um, so essentially, yeah.
Josh Klemons: So it’s like no loss for them. Like either way it works out. Yeah.
Miles Bruner: And Oh, no.
Josh Klemons: So Oh yeah. Go ahead.
Miles Bruner: No. Yeah.
Josh Klemons: Well, so like on the Democratic side again, a lot of abuse, but there’s also been a pretty public push to push act blue to do better. There’s nothing like that on the Republican side, is there?

Josh Klemons: There’s nobody like you still in that world saying like, “Hey, win red, maybe we shouldn’t allow these pre-check boxes. Maybe
Miles Bruner: No. It’s there’s there’s not a concerted effort.
Josh Klemons: we should outlaw some of these best practices that are hurting like the overall ecosystem of our list.” Like, is there anybody left on the Republican side that can like be a credible voice for that or there’s they’re all in out there?
Miles Bruner: Um because I mean all these candidates are getting they’re seeing what’s happening at the top. They’re seeing Trump um enact a lot of these practices and he’s still raising money. So if it’s working for him, it’s going to work for us. And what a lot of these candidates don’t get is that they’re not Trump.
Josh Klemons: right?
Miles Bruner: So, um, yeah, I’m curious how long it will last.
Josh Klemons: Yeah. I think they’re starting to recognize that after Tennessee’s special election, which just happened when we’re record like I think there’s probably a lot of panic right now um on on that side of the aisle.

Josh Klemons: The panic Fair enough.
Miles Bruner: Yeah. Um because I I swear to God I I’ve seen the man’s political obituary written so many times and like I I’m not going to I’m not going to believe it until I actually see it.
Josh Klemons: Oh, sure.
Miles Bruner: Uh I I know there’s always this panic right after um a setback and they have this few weeks to a month where they fret and think, “Oh, we need to change our practices.”
Josh Klemons: Sure.
Miles Bruner: And then the rubber band snaps right back and they go back to doing what they had been doing um in immediate immediately prior to set event.
Josh Klemons: Um, okay. So, in the article, uh, you describe the GOP consultant world as friendly, professional, and even fun. Like, you talked about, you know, conventions and things like that while also producing extremely damaging digital content in American politics and actively working to make the world a worse place.
Miles Bruner: Yeah.
Josh Klemons: So, I’m not going to ask you to speak for anybody else. And maybe if you want to push back on my reading of your article, feel free, but like that was my takeaway.

Josh Klemons: Um, is this just a it’s hard to walk away from what you do for it’s hard to tell a person that what they do for a living isn’t legitimate, or is this just like is there such cognitive dissonance
Miles Bruner: Yeah.
Josh Klemons: that they can like know that like some of what they’re saying is b******* and ridiculous, but like this is what they do, you know? So this is what I do. I don’t know. I’m just curious like how like I know I have certainly said no to working with clients if I didn’t agree.
Miles Bruner: Yeah.
Josh Klemons: I don’t there’s always daylight. Like you never agree with anybody 100% of the time. But if there’s an issue that I am like vehemently opposed to, I just say no. Like I’m I’d rather not take the client.
Miles Bruner: Yeah.
Josh Klemons: So like I’m just curious how what’s the vibe? Like are these people that can just completely split these two sides of their brain and go be like young fun normal people during the in the evenings and then go write like terrible content in the days or is it seeped in?

Josh Klemons: Is this uh you know is is I guess I’m wondering if this is like a um um what’s the HB or the uh Apple TV show um whatever where they split their brain in half you know like how how much of it is like splitting versus what the hell is it called?
Miles Bruner: Oh yeah.
Josh Klemons: Um, but you know what I mean.
Miles Bruner: Oh god. Yeah. Now I can’t remember it. Um but yeah. Um, speaking from like personal experience is you get good at pretty much that uh compartmentalizing um like I get into the office and I see what’s working. I see the messaging um that’s working on the right. I see the metrics and like okay we’re going to be going with this message for um this client today. Could be on again election denial. It could be immigration, it could be a deadline, it could be anything. Um, and yeah, you draft that up, recommend it to the client, um, and get it out. And then once you’re done with all that, you kind of just shut that out and go on with the rest of your life.

Josh Klemons: Were y’all like rolling your eyes at this s*** or like putting in this like put in the slack like I can’t believe I got to write another f****** email about like election denialism or was it like no like
Miles Bruner: Yeah. Um, no, it it it varied.
Josh Klemons: I am a soldier in the war for the country and this is what the the war demands of Okay.
Miles Bruner: Um, and you kind of kept your especially in in like the larger group, you kept your personal politics very close to the vest. Um, you would see people roll their eyes. Um, but didn’t really talk a whole lot about it.
Josh Klemons: Okay.
Miles Bruner: Senior leadership was very different. um in senior senior meetings where we were meeting with a senior uh consultant. Um then you kind of saw a little more behind the scenes. Um we would something would happen and someone would let something slip. Uh they would say, “I can’t again like you said, I can’t believe we’re f****** doing this.” Um like right after the abortion um decision do stops um we saw um fundraising crater and we had someone um basically kind of have like a meltdown like well well no wonder we’re not raising any f****** money like

Josh Klemons: Mhm.
Miles Bruner: we’re having this decisions like this come out. Um so every now and then the mask would kind of slip. Um, but for the most part it wasn’t really talked about in the uh larger public areas.
Josh Klemons: Interesting.
Miles Bruner: Um, so I I don’t I I think that severance.
Josh Klemons: Severance. That that was the show and that’s it sounds like that’s what it was. Severance. Uh, so it was like, yeah, you could sort of just like break your brain in half and go out and have drinks at night and hang out with your normal friends and then go to work and do what
Miles Bruner: Yeah, pretty much. And I I think it was also out of fear, too.
Josh Klemons: you do.
Miles Bruner: Like you didn’t want to be seen as the person kind of rocking the boat. Um and so he kind of wanted to be the one seen as the one who was towing the party line. Um so it was a multitude of factors um that came into play.

Josh Klemons: Yeah.
Miles Bruner: Um so like like I said coming from my own personal experience like it was um I didn’t want to rock the boat. Um I didn’t believe in what I anything I was saying so I just kept quiet. I kept to myself. Um, so it was a lot of different things you do to kind of cope being in that in that reality.
Josh Klemons: Yeah, for sure. Um, what may maybe the answer is nothing, but what was working for for you, for your clients, or like that you know of in the industry? Like uh and again, I mean like it it’s hard on both sides right now.
Miles Bruner: Yeah, I know.
Josh Klemons: Like everything is harder. Everything is murkier. It’s harder to get through into inboxes. text messages are about to get imploded by Apple’s new uh spam, you know, text box and direct donate ads on Facebook are harder to get through than they used to be.
Miles Bruner: That’s Yeah.
Josh Klemons: So like uh but I am just curious again like you know as somebody who actively worked in this space in the Republican world like I’d love to know like what were what do you think was working andor like will be the next like what are we going to be seeing from the Republicans in the next year in your opinion?

Miles Bruner: Yeah. Um, I think going forward there’s going to have to be a fundamental shift in the way they view email lists. Um, like I said earlier, like they’re going to have to stop looking at their lists as just an ATM machine and treating it more holistically as part of the campaign and making people feel like they’re more invested in the day-to-day functions and um the messaging um of the campaign. So yeah, that’s like sending them newsletter content. um and be willing to spend the money on nonfundraising emails. Um so you’re keeping up that consistency but still treating them like a normal person.
Josh Klemons: Mhm.
Miles Bruner: Um so I think that’s going to be where the direction goes. Um, and I think it’s also going to be telling to see what happens when Trump is out of the picture and not setting the tone for everyone else because like again, like I said earlier, he sets the tone for a lot of these Republican candidates who a lot of them are new and and have an expectation that if they act like him, they’re going to raise money and they get upset when that doesn’t happen.

Josh Klemons: Right.
Miles Bruner: Um, so I think once he’s gone, you’re going to see um that shift take place. Um, but until then, I don’t really think it’s going to happen. Um, yeah, because yeah, after I left, like I haven’t really seen much of a change.
Josh Klemons: So yeah, couple more years and then we’ll see if uh what the sea change looks like when he’s out of office.
Miles Bruner: Um, we were starting to, um, like I said, we were starting to implement that in, uh, for our clients and we were starting to see see it work. Like we were seeing stronger inboxing, we were seeing stronger engagement.
Josh Klemons: All
Miles Bruner: Um, so um, and for some of them, they were starting to see a positive return on investment um, where they hadn’t before. Um, and we also had to set the expectation like you’re not going to see 2020 ever again. That’s just never coming back.
Josh Klemons: right.
Miles Bruner: Um, and so making these clients realize that um, email fundraising isn’t going to raise you the $100,000 it did or millions of dollars that it did back in 2020. Um, instead treat camp cam uh, treat email as an another just another wing of the campa like an outreach tool of the campaign.

Josh Klemons: Mhm. Yeah. Um, Republicans are constantly freaking out that Google is suppressing their emails. Um, which I think is b*******. Like I but I see people that I like I respect again as far as practitioners even if I completely disagree with their politics. Like there are Republicans I follow who I think are like smart, engaged, interesting people and then they like say like but Google’s not letting us through it.
Miles Bruner: Yeah.
Josh Klemons: I’m like dude that is not what’s happening. So I guess I’m just curious like does your party actually think that or is that just a public facing way to like tell their clients like yeah we’re not getting through because of the the Google?
Miles Bruner: I Yeah.
Josh Klemons: Like there was literally a lawsuit, right? Like y’all have been very public that Google is hurting you. It seems like b******* to me, but I’d love to hear your take as somebody who like lived in it during the height of that like that battle.
Miles Bruner: Yeah. No. Um we were actually are again this is another reason why um I stayed so long is because I really like the people I work with.

Miles Bruner: they were very smart people and saw through a lot of b******* um in the industry. Um and that was one of them. Um we focused heavily on deliverability and making sure we were not spamming people in their inbox and we were actually um getting into um like the main inbox in Gmail. Um and we knew firsthand uh and we were willing to say it that that is not the case. um Gmail or Google was not um throttling Republican emails um because our Republican clients were having no problem with inboxing. Um that’s because we invested in it and we had professional a professional p a person that was solely focused on the technical side of deliverabilities uh making sure we had clean IP addresses um and everything was kosher on the back end.
Josh Klemons: Right.
Miles Bruner: Um, so and we were willing to go public. Um, and we think, um, part of, again, like you said, a part of that excuse, part of blaming Google is to mask, um, that whatever firms own shortcomings when it came to their email program.

Josh Klemons: All right.
Miles Bruner: Um, and coincidentally, these are also the same firms who um same firms that had the spamiest emails. And we’re like, well, no wonder your emails are getting throttled.
Josh Klemons: Right.
Miles Bruner: Your emails suck.
Josh Klemons: Yeah.
Miles Bruner: Like, I’m sorry.
Josh Klemons: You’re right.
Miles Bruner: zone.
Josh Klemons: Yeah. Okay. No, that’s that’s super helpful to know that y’all weren’t having the problem. like cuz they like to think of it as like a partywide problem. But if even one major firm wasn’t having the problem, then okay, then it’s not a partywide problem, you know?
Miles Bruner: Yeah.
Josh Klemons: Like I’ve seen people say like, “Oh, I tested an act blue link versus a win red link and like one got through better.” It’s like, “Okay, but who sent it?” Like senders matter, you know, like health matters.
Miles Bruner: There’s Yeah, there’s so Yeah, there’s so many different factors that go into how an email is delivered into your inbox or like like um in your inbox or how a link works like it’s isolating it to that one

Josh Klemons: You know,
Miles Bruner: issue is just the height of absurdity. Um so yeah.
Josh Klemons: uh, what’s been the response from your community, both you leaving the party and more importantly like leaving it so publicly?
Miles Bruner: Um no luckily like at least from my perspective um at least on a personal level um most of my friends I kept out of politics.
Josh Klemons: Do all your friends hate you or you still like hanging out with healthy.
Miles Bruner: Again, this goes back into that um needing to have a a divide between my professional life and my um personal life.
Josh Klemons: Yeah. Yeah.
Miles Bruner: Um so, my personal life was really not all that impacted by it. Um but that being said, like I did have some good friends like the co-workers I worked with. Um I enjoyed working with them. Um they were very professional. Um they invested in my career development. Um and they gave me flexibility when I had a kid to take time off. Um so that was difficult. Um leaving them behind.

Miles Bruner: Um and no um they um they were very sympathetic.
Josh Klemons: Do they hate you or they’re neutral or you’re still tight?
Miles Bruner: Um they said like I’m sorry you feel this way. Um, and that’s why I kind of again I went out of my way to not target anyone personally in my article or talk ill of them anywhere else. Um, because No. Yeah.
Josh Klemons: Yeah, I didn’t see anything negative from you. Like the party but not the people for sure.
Miles Bruner: No. Yeah. Yeah. Um, like they were good, decent people, at least on a personal level to me, but they were part of a larger um corrupted system is the way I kind of view it.
Josh Klemons: Yeah. So, a through line of the article that I saw was that it like leaving wasn’t like a moment. It was years of staying one more day, right? So, like I guess like how do you explain staying so long to people who don’t understand the world you were coming from?
Miles Bruner: Yeah.

Josh Klemons: And what’s your message to folks in your party who are still staying trying to get through one more day knowing that what they’re doing is not making this country or the world a better place in your opinion?
Miles Bruner: Yeah. It’s it’s a lot of different things you kind of rationalize staying. Um, like I said, when I first started in Republican politics, I was very much a believer in the Republican message. That was 15, 12 years ago. Um, but over time, I slowly moderated. Um, even before Trump, like I became more pro-life. I started believing more in the welfare state.
Josh Klemons: Pro choice. Pro choice.
Miles Bruner: Um, yeah, pro-choice. Yeah, sorry. Um, I became pro-choice.
Josh Klemons: That’s okay.
Miles Bruner: Um, and that also came working in a Republican office that was in a Democratic district. I saw the stuff they struggled with um um economically, socially. Um, and then Trump hit in 2015, 2016, and then that kind of blow blew off the blinders like, oh, this is what was the Republican party really was um built on top of um and he just exposed it.

Miles Bruner: Um but then I stayed because again I young kid um had a saddled with thou tens of thousands of dollars in student loan debt. Um so you’ll do anything to just keep your job at that point.
Josh Klemons: Yep.
Miles Bruner: Um and so um as I got older reasons shifted. Um it’s I want I need to start a family. I need to build an estake. Um, and I need to be able to pay rent. All that kind of stuff. Um, so you just kind of get comfortable and you get accustomed to your life, the lifestyle and you kind of put all your misgivings, your disagreements on the back burner, in the back of your head. Um, so there’ll be points, there’ll be stress points, um, where it’ll be really hard um, but you give time and you again you just forget about it. Um, the real challenge people always bring up to me is January 6th is like, you stayed through January 6. How could you do that?
Josh Klemons: Mhm.
Miles Bruner: Um, and one very sympathetic to that.

Miles Bruner: I tell people I’m to criticize me, you have to get in line behind me. Um, but I tell Yeah.
Josh Klemons: which which comes through in the article. just if anybody’s hasn’t read it yet, like it’s very clear like you’re not trying to you’re you don’t see yourself as a hero for this.
Miles Bruner: Yeah. Um, no, definitely not.
Josh Klemons: Like you recognize the role you played and again part of why I wanted to talk to you is because yeah like you work in digital but also like you recognized you recognized in this wasn’t like one day you
Miles Bruner: Yeah.
Josh Klemons: woke up and you’re like what am I doing? You were like for years like what is happening to the party that I worked in and like you know your like I I would say like you mentioned that your views moderated but also your party became more and
Miles Bruner: Yeah.
Josh Klemons: more extreme.
Miles Bruner: Extreme.
Josh Klemons: I I mean I think that’s a fair assessment and certainly January 6 seems like it could have been a wakeup call but yeah you had a kid and or whatever you know like

Miles Bruner: Yeah. It was. Yeah, it wasn’t. It weirdly had the opposite effect. Um, in that I saw that Trump had gone into exile. He was going to be no longer be a major force in political life in the United States and I was like, okay. Um, I yeah, like for those for that little while like I like, okay, kind of washed our hands, we can kind of get back.
Josh Klemons: if that it were that it
Miles Bruner: I disagree with the party, but I don’t think it’s no longer this fundamental threat to democracy naively.
Josh Klemons: All right.
Miles Bruner: Um, and you kind of coast on that for a while. Um, and that lasted even through 2022, like after you lost, all his candidates lost in 2022. So again, you thought he was going to be a non-factor.
Josh Klemons: Yeah.
Miles Bruner: And so yeah, and now we’re here.
Josh Klemons: And here we are. Um, okay. Um, so what’s what’s next? What are you doing now? And do you want folks to keep in touch or are you just out there spreading the message and uh nothing to nothing to connect on?

Miles Bruner: Yeah. Um, yeah, currently I’m just kind of trolling around for my next landing spot. Um, I do I’m starting to write on my own. I’m kind of spreading.
Josh Klemons: Sub, right?
Miles Bruner: Yeah, I have my own Substack. Uh, you can find me on Substack.
Josh Klemons: How can folks find that? I I’ll link it in the show notes, but go ahead and tell folks how to find you.
Miles Bruner: Yeah, Substack. Miles Bruner. Um, so I’m doing a little bit more writing there. Um but yeah, other than that, um just kind of uh looking for how I can contribute and um get out to work um and just tell people um like what’s going on inside the Republican party and hoping we can get more people out.
Josh Klemons: You sound like somebody who escaped a cult and you’re trying to bring your friends along with you. So, uh, yeah.
Miles Bruner: It it very much it’s very comparative. Um, like I’m lucky. Like I had friends on the outside.

Miles Bruner: Like my um like I had to torch an entire uh professional network to get where I’m at right now. Um but I kept a lot of my friends. Um a lot of the people I know aren’t so lucky. Um like their their entire social life um is built inside the Republican um party that ecosystem.
Josh Klemons: like they just build a whole world inside that world.
Miles Bruner: um all their contacts with other firms, committees, all that.
Josh Klemons: Mhm.
Miles Bruner: Um so I think in a way it was kind of easier for me. Um like there was the economic pressures that I had to plan for and deal with, but yeah, I didn’t have the personal fallout I think others would. Um and so I think it’s way more of a cult leaving cult for a lot of other people um as opposed to just myself.
Josh Klemons: All right. Well, I really appreciate I appreciate you coming on the pod and talking about it.
Miles Bruner: Nothing.
Josh Klemons: Like I said, I found your article very, you know, that piece very moving, um, powerful. Uh, it’ll be linked in the show notes if folks want to go check it out. Um, because I think, you know, um, we’re living in a two-party system, and one of those parties is what you described, you know, authoritarian and a cult.
Miles Bruner: Yeah.
Josh Klemons: Um, and we all know that, but, like it’s interesting to hear from somebody who like both worked in it and escaped it, uh, and their point of view on how things go. So, yeah, I was excited to to reach out. I’m glad you said yes.
Miles Bruner: Oh, thank you. It’s been a real pleasure. I really appreciate it.
Josh Klemons: Yeah. Cool. Thanks so much. Cool.

December 19, 2025/0 Comments/by Josh Klemons
https://joshklemons.com/wp-content/uploads/2025/12/He-Wrote-Those-Awful-MAGA-Emails-You-Hated.-Until-He-Finally-Broke-Free.-with-Miles-Bruner.jpg 1080 1080 Josh Klemons https://joshklemons.com/wp-content/uploads/2023/05/Reverbal-Communications-Josh-Klemons.svg Josh Klemons2025-12-19 12:56:002025-12-19 12:57:18He Wrote Those Awful MAGA Emails You Hated. Until He Finally Broke Free. | Hello Merge Tag Ep. 46
Email, Politics, Republican Email Tracking

I Asked ChatGPT About Joe Biden and Donald Trump’s Emails And It (Inadvertently) Threw Some Serious Shade

Joe Biden and Donald Trump both send a lot of emails.

But how many they send, and the content of their email programs, is vastly different.

I reviewed 20 emails from each of the two campaigns (they were the most recent 20 emails from a random moment in time – Friday, May 17th at 10:45am central).

Here are some of my findings.

According to the Archive of Political Emails (where I pulled all of these emails), Joe Biden’s campaign sends an average of 1.7 emails per day.

joe biden email sends per day according to politicalemails.org

Donald Trump’s campaign, on the other hand, sends an average of 10.6 emails per day.

THAT IS NOT A TYPO!

Donald Trump’s campaign sends ~10x more emails per day than Joe Biden!!!

donald trump email sends per day according to politicalemails.org

If you are wondering, that is not normal!

Let’s look at their senders

Joe Biden had 10 unique senders for his 20 emails. But mostly, they were just different ways of saying they had come from the campaign.

Four came directly from Joe Biden.

Two came from JoeBiden.com.

One came from Jill Biden and two from Barack Obama.

The rest came from Biden HQ, Team Joe, Team Biden-Harris, Biden-Harris Merch Team, The Biden Campaign and Biden 2024.

Donald Trump had nine unique senders for his 20 emails. But of the nine, six were just different ways of saying Donald Trump.

One was from Donald Trump directly.

Six were from Donald J. Trump.

Two were from I AM DONALD TRUMP (caps his).

One was from “President Trump – Emergency Broadcast” (this one was about him breaking his “unconstitutional ‘gag order’” and declaring that a “liberal judge in New York just threatened to THROW ME IN JAIL”).

And one more was from ALERT FROM TRUMP (again, all caps his).

The remaining emails came from Eric Trump, Lara Trump and three from Donald Trump, Jr.

Let’s look at the email domains they used to send their emails

Here things get interesting.

According to the Archive, all of Joe Biden’s emails came from info@joebiden.com, or the subdomain info@contact.joebiden.com.

This is normal. Typically, no matter how often a campaign emails, all of their emails come from a single sender/domain. This is best practice to let Gmail, Yahoo, AOL, et al know that you are a legitimate organization, not a spammer looking to get through those spam filters.

I reviewed other power senders in the Archive’s database (including the DCCC, John Fetterman, AOC, Ruben Gallego, Ted Cruz, Ron DeSantis and Nikki Haley) and while a few of them used more than one domain, it was generally clear that the switch was due to website updates or some minor deviation. I saw nothing out of the ordinary.

This is not the case with the Trump campaign, who, since the summer of 2019 (when the Archive started their tracking), have sent campaign emails from the following domains:

contact@victory.donaldtrump.com
contact@team.donaldtrump.com
contact@victoryacrossamerica.gop.com
email@usa.buildingourmovement.com
support@theamericanvoter.com
noreply@email.donaldtrump.com
supporting@ourpresident45.com
JKoons@Trumpvictory.com
info@mail.secureconservative.com
donaldjtrump@theoffice45.com
contact@win.donaldjtrump.com
contact@email.donaldjtrump.com
desk@deskofdonaldjtrump.com
contact@mail.saveamerica45.com
gopvictory@saveamericamajority.com
contact@email.saveamerica45.com
contact@m.trumpstore.com
contact@deskofdonaldjtrump.com
contact@e.saveamerica45.com
contact@send.saveamerica45.com
contact@mail.donaldjtrump.com
contact@email.donaldtrump.com
contact@info.donaldjtrump.com
contact@trump.winwith45.com
info@win.donaldjtrump.com
contact@trump-emails.com
contact@support.donaldjtrump.com
contact@victory.donaldjtrump.com
contact@email.trumpvictory45.com

Why might a campaign do something like this?

I asked Josh Bartley, Co-Founder of Campaign Deputy about it. Here’s what he had to say:

There are some legitime reasons for an organization to use multiple domains. Separating out by brands, or products, though in the political space it’s mostly [called] snowshoeing.
Political organizations typically have one email domain they send from, while some larger groups may have one dedicated to donors while keeping their GSuite domain reputation on a separate domain. After that, it starts to get into “Snowshoeing” which spreads your email activity over numerous domain names to try and stay under the radar of spam filters due to the much lower volume per a domain. Having 5+ domains sending is a clear sign of snowshoeing.
This also hurts educating email recipients on detecting fraudulent emails as they are used to frequently changing domain names. BIMI helps with that though no one using a snowshoeing technique will ever sign up for BIMI.
I added the emphasis, because it’s obviously pretty dang important.
The Donald Trump campaign is sending on average 10+ emails a day. In the process, they are doing everything they can — legitimate or otherwise — to avoid spam filters.
This is not a sign of a healthy email program.

General Themes and Takeaways

Beyond the health of the program, let’s dig into the themes and takeaways.

Donald Trump really likes stylized pictures and graphics in his emails.

I say stylized pictures because it’s never just a photo. It’s always a graphic, with a photo in it.

screenshot of a donald trump emailEvery single email has at least one.

Joe Biden on the other hand sends emails that are more text-heavy, and opts for photos over graphics.

I will caveat that this is a place where a 20 email sample size felt quite small. I’ve seen wonderful graphics from the Biden campaign throughout their program. But in the 20 emails I reviewed for this analysis, it was mostly text-based emails, with a few photos, a few GIFs and one chart.

screenshot of biden email

The average word count of a Donald Trump email is 131.05 compared to 210.45 for a Biden email.

Biden’s emails are mostly focused on fundraising, merch or the debate.

Donald Trump’s emails are mostly focused on fundraising, surveys, merch, signing his birthday card and getting advice about his VP pick. Also, on him being gagged and silenced by the Democrats of course.

I did a pronoun analysis.

Joe Biden’s email program used the word “I” 27 times and the word “me” 7 times.
Donald Trump on the other hand used the word “I” 58 times and the word “me” 63 times.

Biden used “we” 87 times compared to Trump using it only 10 times.

Biden used “you” 79 times compared to Trump using it 60 times.

Biden used “us” or “our” 119 times, compared to Trump using them 101 times.

And while Biden’s emails only referenced “they” or “them” once, Trump’s emails referenced “they” or “them” 15 times.

Biden’s emails mentioned “Biden” 36 times and “Trump” 47 times.

Trump’s emails mentioned “Biden” 15 times and “Trump” 70 times.

It was quite clear that while Joe Biden’s emails are very focused on “you,” “we,” “us” and “our,” Donald Trump’s emails are very focused on… Donald Trump.

Issues Mentioned In Their Emails

While both programs are quite focused on fundraising, merch and the like, there were also some clear policies and issues laid out.

The Biden campaign spoke about protecting democracy, healthcare, reproductive rights, LGBTQ+ rights, the economy and infrastructure.

The Trump campaign on the other hand was focused on the real issues that matter, like defending Donald Trump from his many legal issues, calling Democrats corrupt, taking on the media and, of course, railing against the Deep State.

What Does ChatGPT Think About The Two Campaigns?

While I, a human, conducted my own analysis, this is 2024. So of course I had to ask AI to weigh in on these two programs.

So I fed all of these emails into ChatGPT and tried mightily to get it to give me anything interesting and worth sharing.

For the most part, it fell flat.

It’s programmed to be positive, and clearly isn’t interested in stirring the pot.

I asked it for sentiment analyses.

Here’s what I got for Joe Biden:

“Based on the sentiment analysis, the Biden campaign emails vary in tone from optimistic and determined to urgent and concerned, with a primary focus on fundraising and mobilizing grassroots support. Thematic breakdowns include small donations, grassroots support, debate challenges, merchandise promotions, and urgent fundraising appeals.”

Versus what I got for Donald Trump:

“Based on the sentiment analysis, the Trump campaign emails vary in tone from confident and positive to urgent and alarmed, with a primary focus on rallying support, engaging the audience, and fundraising. Thematic breakdowns include endorsements, birthday cards, VP selection, merchandise promotions, defense team formation, and surveys to gauge support.”

I asked it to rate both programs’ level of hopefulness, on a scale of 0-100. Biden got 70 to Trump’s 65. I asked it to do the same for level of desperation and it gave Biden a 45 to Trump’s 35.

I asked it to sum up each program in one word.

Joe Biden got “Inclusive” and Donald Trump got “Defiant.”

It elaborated (because that’s what it does):

“Joe Biden Campaign – Inclusive: The Biden campaign emails focus heavily on unity, grassroots support, and collective action, emphasizing inclusivity and a broad coalition of supporters.

Donald Trump Campaign – Defiant: The Trump campaign emails are characterized by a strong, assertive, and often combative tone, rallying supporters to stand firm against perceived adversaries and challenges.”

I had to try a few ways to get it to give me an answer, but I asked it, based solely on these emails, who would be a better lunch date. It split the difference 🙃

“If [you] value a warm, empathetic, and policy-oriented conversation, Joe Biden might be the better choice. His emails suggest a more personal and inclusive approach, which could make for a thoughtful and engaging lunch.

If [you] prefer a high-energy, assertive, and bold personality, Donald Trump might be the better choice. His emails suggest a dynamic and lively conversation, focusing on leadership and defiance against opposition.

Ultimately, it depends on [your] personal preferences and what kind of conversation [you] are looking for.”

Ummm… thanks?

Finally, struggling to get anything interesting out of it, I asked “If these two candidates were characters from Seinfeld, who would each of them be?”

According to ChatGPT, Joe Biden would be Seinfeld, while Donald Trump would be George Constanza.

BOOM!

I then asked it the same question but about Succession.

According to ChatGPT, Joe Biden would be Logan Roy, while Donald Trump would be Kendall.

DOUBLE BOOM!!

While I’ve never watched Sex and The City, I figured it might be a helpful way to get to the heart of these two candidates.

According to ChatGPT, Biden’s a Carrie, while Trump’s a Samantha.

DAY-UMMMM!!!!

While ChatGPT worked hard not to say anything, in the end, it kind of said it all!

Have any questions for me (or ChatGPT) about these two email programs?

Drop them in the comments or hit me up on Twitter.

Want to make your digital program sound more like a Logan Roy and less like a Kendall? Let’s chat!

 

 

Here are the links to the 40 emails ChatGPT and I analyzed for this blog post:

Biden
https://politicalemails.org/messages/1423675
https://politicalemails.org/messages/1423439
https://politicalemails.org/messages/1423338
https://politicalemails.org/messages/1423278
https://politicalemails.org/messages/1422840
https://politicalemails.org/messages/1422627
https://politicalemails.org/messages/1422243
https://politicalemails.org/messages/1422027
https://politicalemails.org/messages/1421785
https://politicalemails.org/messages/1421313
https://politicalemails.org/messages/1421064
https://politicalemails.org/messages/1420959
https://politicalemails.org/messages/1420893
https://politicalemails.org/messages/1420800
https://politicalemails.org/messages/1420514
https://politicalemails.org/messages/1420395
https://politicalemails.org/messages/1420045
https://politicalemails.org/messages/1419695
https://politicalemails.org/messages/1419606
https://politicalemails.org/messages/1419451

Trump
https://politicalemails.org/messages/1423721
https://politicalemails.org/messages/1423666
https://politicalemails.org/messages/1423567
https://politicalemails.org/messages/1423441
https://politicalemails.org/messages/1423411
https://politicalemails.org/messages/1423287
https://politicalemails.org/messages/1423255
https://politicalemails.org/messages/1423083
https://politicalemails.org/messages/1423001
https://politicalemails.org/messages/1422983
https://politicalemails.org/messages/1422723
https://politicalemails.org/messages/1422581
https://politicalemails.org/messages/1422345
https://politicalemails.org/messages/1422238
https://politicalemails.org/messages/1422174
https://politicalemails.org/messages/1422170
https://politicalemails.org/messages/1421965
https://politicalemails.org/messages/1421947
https://politicalemails.org/messages/1421850
https://politicalemails.org/messages/1421691

 

May 24, 2024/0 Comments/by Josh Klemons
https://joshklemons.com/wp-content/uploads/2024/05/trump-vs-biden-emails.png 1080 1080 Josh Klemons https://joshklemons.com/wp-content/uploads/2023/05/Reverbal-Communications-Josh-Klemons.svg Josh Klemons2024-05-24 09:21:562024-05-24 10:38:25I Asked ChatGPT About Joe Biden and Donald Trump’s Emails And It (Inadvertently) Threw Some Serious Shade
Email, Politics, Republican Email Tracking, Uncategorized

I’ve Been On All The Top-Tier Republican Presidential Candidates’ Email Lists For 7 Weeks. Here’s What I’ve Learned.

 

I've been tracking the Republican Presidential Candidates' Email For 7 Weeks. Here's what I've learned so far.

In mid-June, I signed up for the email lists of the 6 top-tier Republican presidential candidates. That list includes Donald Trump, Ron DeSantis, Nikki Haley, Tim Scott, Mike Pence and Chris Christie.

I wrote about signing up for their lists and what I learned in the process. You can find that article here.

I created a graphic breaking down what I’d learned after one week. You can find that here.

I also created a graphic summing up my findings after 7 weeks. You can find that here.

I was invited onto the Business of Politics podcast to discuss what I was seeing. You can listen to that episode here (or wherever you stream podcasts).

I also checked in with City and State FL specifically about the DeSantis campaign’s email program. You can find that article here.

Let me clarify quickly that there are MANY more Republicans running for President, but I had to draw a line somewhere and at the time, these six seemed the most likely to get on the debate stage (that has since changed, but this is where we’re at).

I also want to clarify that I was also on a bunch of their lists with other email addresses. I signed up for all 6 of these lists with a dummy email address, that included tracking info built right in. I did this so a) I could see what their lists look like to brand new folks, not folks they’ve been emailing for years and b) so I could track what they do with my email address as their campaigns proceed and (at least!) 5 of them ultimately concede.

I described how I did that in my earlier blog post. You can also find a deeper dive I did on that tracking hack here.

So now that I’ve been on each of their lists for a little under 7 weeks, I thought it a good time to do another deep dive and see what we’ve learned thus far.

Donald Trump

Total emails received: 19
Average emails per day: .39*
Onboarding series: No
Number of senders: 2
Biggest takeaway: It took me a month of trying to get added to his list!

Donald Trump is a notorious spammer. His campaign is constantly slamming our collective inboxes screaming doom and gloom. But don’t worry, for just a few dollars you can help right the ship. And good chance, your donation will be matched 1000 times over! You just need to kick in $25 right now to save your favorite president from damnation.

So with about 48 days on the list, you might be shocked to see he only sent me 19 emails. I too was shocked. Like, legit shocked. I spoke in-depth on the Business of Politics podcast about this.

Here’s the thing: while his campaign has ONLY sent me 19 emails, the first one didn’t come in until about a week ago.

Hence the asterisk next to average emails per day. In reality, they are sending me 2.375 emails per day.

They just didn’t start emailing me… for over a month.

Why did this happen? I have no idea! I subscribed to his list numerous times (at least 5 if I had to guess). The emails just never name.

Until they did. And then, they came hard.

All the emails came directly from Donald J. Trump or Official Trump Alerts.

I’m a big fan of onboarding series, which serve to ease folks onto a list. (You can learn more about onboarding series here or here.)

Not only did the Trump campaign wait over a month to start emailing me, when they did, here’s the first things I saw in my inbox.

Donald Trump email subject lines

I’m going to go ahead and dub this an anti-onboarding series.

If the goal of the onboarding series is to ease the reader in, this instead dumps them in in the worst possible way. It assumes they know exactly what’s going on with this list.

The content of those emails is bizarre and all over the place. One just that looks like a series of tweets.

donald trump email - series of tweets

This one looked more like a press release.

Donald Trump email - press release

Clearly, none of them were written with a new subscriber in mind.

They kept up the daily update angle for a few days, and then ditched that and got right back into his more traditional spammy subject lines/preview texts.

“NEW BOGUS CHARGES AGAINST ME – ###########################”
“Re: New bogus charges from Biden’s DOJ” (who are you re: ing? Not me!)
“FW: the back-stabbing plot… – They’re coming after me, instead of the real enemy.”

You get the point. Lots of hyperbolic fear-mongering begging me to open the emails and donate.

Whether you’ve subscribed to his list or not, I’m guessing you have at some point received his emails. So I think you get the idea.

The only surprise with this was that it took over a month for them to take my email address – that I willingly gave them – to actually get me added to their list.

Curious to see if they’re going to add all my other attempts to the list, or if their CRM is smart enough to merge them all together.

I’ll keep you posted.

Overall impression of his program: 5 eye rolls (out of 5, if that wasn’t clear)

Ron DeSantis

Total emails received: 131
Average emails per day: 2.73*
Onboarding series: Yes
Number of senders: 11
Mentions of Donald Trump: 1
Primary takeaway: They copy and paste emails… a lot!

Okay, DeSantis has emailed me 131 times in 48 days. Which is a lot. But you’ll notice, we’ve got another asterisk in average emails per day. And that’s because, after adding me to his list and emailing me 6 times in 3 days, they dropped my email!

I did nothing. I didn’t resubscribe, or try and reengage. I just sat tight. Eleven days later, they re-added me to their list.

And from that day on, they’ve emailed me an average of 3.38 times per day.

Which is SOOOO many emails.

I was impressed by how many senders they had… until I wasn’t.

I count 11 senders in my inbox. Which is better than Donald Trump’s list. But at a point, I’d argue that’s just too many for a single month.

Ron himself emails me. As does Team DeSantis. And DeSantis for President. Also his wife. And Calli (Head of Merch). And Jordan (Team DeSantis). Also Xavier. And Olivia. And Seth.

It’s… a lot.

Multiple senders can be a cool way to tell a story. Especially when folks are familiar with your senders. Joe Biden’s been using a ton of high-profile names on his list recently and that makes sense. Different senders might get different readers to open. But other than their moms, I’m not sure anyone cares about Jordan or Xavier or Olivia… you get the point. No offense to them, but for the average reader, it’s just too many senders too quickly.

And when you open the emails from these unique senders, they don’t have a unique voice or angle. They just feel like yet another DeSantis email.

I like the concept, but feel they have vastly overdone it.

Now let’s look at some content.

In 131 emails, Team DeSantis uses the word “woke” 128 times (!!!!).
They use CRT 123 times (without defining it once – they do spell out Critical Race Theory 2x, but neither time next to the acronym, so if you don’t know, you don’t know!).
They use DEI 128 times, again without ever really defining it.
They use the exact phrase “do not tell my children that men can get pregnant” 3 times and mention that concept in a few more emails.

My biggest takeaway: this is not a digital program with its finger on the pulse of the voters. Like his campaign, his digital program is hyper-online and can’t imagine that the vast majority of Americans likely have no idea what CRT or DEI even mean.

I like that his email calls out some of the shadier tactics currently running rampant on both sides of the aisle. He has pledged not to buy email addresses (not novel for a political campaign, but pretty stunning for a presidential candidate imho) or scam folks with BS matches or fear-mongering.

He also regularly emails with asks beyond money. Which is great!

BUT… I noticed something fascinating.

I have 22 emails trying to get me to donate in exchange for a free bumper sticker. Which is.. a lot in 6 weeks. But okay, at least he’s not trying to scare his donors.

But check this out: of the 22 emails he sent pushing bumper stickers, all but 5 were EXACTLY THE SAME EMAIL! He changed the subject line (sometimes, not even always) and then copy and pasted the exact same email over and over and over.

ron desantis email program

THIS IS NOT A NORMAL THING TO DO FOR A CAMPAIGN EMAIL PROGRAM!

And they did the same thing with their yard sign emails.

Overall impression of his program: Decent bones. Needs a lot of work.

Nikki Haley

Total emails received: 111
Average emails per day: 2.31
Onboarding series: Yes
Number of senders: 10
Mentions of Donald Trump: 1
Primary takeaway: Best email program of the bunch

I’m not a fan of Nikki Haley. But I do think she’s running the best email program of the candidates we’re tracking.

She had the best onboarding series by a mile. While DeSantis sent me one onboarding email, Haley didn’t ask for money until email 5.

And each of the first four emails had different asks and ways to get involved.

I think she, like DeSantis, has a few too many senders. But all in all, they seemed clearer regarding who was emailing and why.

Her campaign manager “Betsy A.” sends weekly campaign updates. This is something we’ve seen Team Joe do, but it’s a solid play.

It’s unclear to me why she signs them Betsy A. If it was me, I’d use her full name OR just Betsy. In my opinion, adding the A. makes it less personal, not more.nikki haley email program campaign manager

They send them using a typewriter font, which is a clever way to make them feel more operative. I actually think it’s probably harder to read these emails for some on a mobile device, but I appreciate the angle and totally get what they’re going for here.

As “Try that in a small town” has been trending, they sent an email from Haley with the subject line “Try that in a small town” all about being born and raised in a small town.

The song is clearly problematic with racist undertones. But for a Republican electorate, this is a smart strategy. Republicans clearly see the song as an anthem, leaning in is good politics. And the fact she can connect it to her personal story makes it all the better. Finding those trending moments and tying them into your campaign is huge and so important if you want to break through the clutter.

She asks her readers for questions… not novel. But then answer them in emails. Which is… fun! I actually quite like that.

Here she is calling out two of her opponents for frivolous spending.

nikki haley email calling out her opponents

I notice she left out the very heavily reported story of Donald Trump using campaign funds to pay his legal bills. 🤔

But still, I bet this was a solid performer for her.

She uses GIFs throughout, her weekly recap emails are quite solid, she has her kids emailing on her behalf in language that actually sounds like it’s coming from them…

Overall impression of his program: While it’s a pretty low bar, I still declare this to be the strongest program of the 6.

I think they email too much. And 107 of her 111 emails mentioned the word “woke”. But all in all, solid program.

Tim Scott

Total emails received: 55
Average emails per day: 1.15*
Onboarding series: Sorta
Number of senders: 5
Mentions of Donald Trump: 1
Primary takeaway: Not great, not the worst

Okay, first of all, let’s dive into that asterisk.

I signed up for his list in mid-June and immediately got an email with the subject line:

tim scott email bad subject line

Oof. That’s so bad.

But what’s worse: I opened the email, didn’t mark it as spam or do anything else to imply I wanted off the list… but that’s exactly what happened.

They dropped me completely from their list.

I re-subscribed on July 10 and 54 of my 55 emails came since then.

Bringing his daily average send from just over 1 all the way up to 2.62 emails per day.

Like I said, oof.

His emails are fine. Lots of big buttons and decent graphics.

Tim Scott email graphics

They also use a bunch of GIFs of the candidate talking to the camera.

Tim Scott GIFs

And plenty of red meat for the base.

Tim Scott speaking directly to his base

I don’t think his list does as good a job of telling his story as Haley’s, but it’s probably second so far of the programs we’ve reviewed.

His emails are skimmable (a huge plus in my book!), use large fonts and are easy to read.

I’ll say that I’m confused why I have to sign-up for exclusive updates from Tim.

tim scott exclusive emails

I get that this likely makes some folks feel special, but I would have followed the Betsy A. model from the Haley campaign and just let folks in. Maybe even made it easy to unsubscribe from that sublist. But forcing folks to do a whole other sign-up seems like the wrong call.

Overall impression of his program: It’s fine. Assuming he wants to be Vice President, this is likely working for him.

Mike Pence

Total emails received: 35
Average emails per day: .73*
Onboarding series: No
Number of senders: 8
Mentions of Donald Trump: 7
Primary takeaway: This program is written by an AI Chatbot asking it to sound like Ronald Reagan

Am I being unfair in describing his campaign as a chatbot with the Reagan setting turned all the way up?

Here’s the last email he sent me:

Mike Pence email

The asterisk is back because he took a week to send me an initial email and then either removed me from his list or went silent on July 15th.

I tried to check some websites that track emails to see which: neither of them have anything for poor, poor Mike Pence. Lolz

So yeah, I legit don’t know if he’s ghosting me, or full on turned off his email program.

If you know, please share that info with me!

Given that I got all 35 emails in about a 2-week window, that puts his average daily send at 1.83.

His first email to me (a week after I subbed to his list) was about Obama. His second was about Hunter Biden.

I wound’t say it’s really gone uphill since then.

Overall impression of his program: Even his campaign seems bored by their program.

Chris Christie

Total emails received: 57
Average emails per day: 1.1875*
Onboarding series: No
Number of senders: 11***
Mentions of Donald Trump: 34
Primary takeaway: He almost immediately sold my email!!!

Okay, Chris Christie is a fascinating case study when it comes to Republican politics.

He undoubtedly helped Donald Trump get elected in 2016. He worked hard for him throughout the campaign and the transition, despite Trump openly mocking him for his weight.

He was part of Trump’s 2020 debate prep team when Donald Trump knowingly infected everyone on his team with COVID. Christie almost died.

He then turned on Trump. Hard.

He’s clearly not running to be President (I mean the more he talks about Trump, the more the Republican electorate hates him), but rather to settle the score.

And that’s something to behold in a presidential election.

Now let’s talk email. I signed up on the 14th. The first email came from him on the 22nd. So a week later.
Then something interesting happened: he sold my email to his Super PAC (or somehow gave it to them). Which is shady AF!

They are called Tell It Like It Is PAC. And of the 57 emails I’ve gotten to the email address I used to sign up for Christie’s list, 49 came from them. 49 out of 57!

The Christie campaign has only sent me 8 emails in 7 weeks. They’re outsourced their entire program to their PAC.

I’ve never seen anything like that.

The emails he does send are not good.

Here’s an example:Chris Christie generic email

It’s just… ugly. There’s no personality to it. It’s copy-and-paste content that could have come from anyone.

Like Christie, his PACs email are very interested in getting him on the debate stage and going after Trump.

 

chris christie super pac email chris christie super pac email 2

 

He’s the only candidate going directly after Trump.

It’s pretty clear that’s his primary goal in the race. And that’s how it feels in the inbox.

And good for him I guess. Trump almost killed him. And he did so knowingly!

Overall impression of his program: Christie is outsourcing his digital program to a PAC. So it’s kinda hard to take his digital program seriously.

###

I hope this was fun. I’m working hard to read all these emails and track all these programs… so you don’t have to!

The least you can do is follow me on social media. 😂🤣😂

You can find me on Twitter, Instagram, TikTok and LinkedIn (and in all the other places as well where I’m @jlemonsk).

I have a political podcast you might enjoy. It’s called Hello Merge Tag: Where social media and politics intersect. Listen to all episodes at HelloMergeTag.com or wherever you stream podcasts.

I also have lots of other blog posts you might enjoy. Find those here.

If you are running for office or doing cool stuff, or know anyone who is, let’s talk! I help progressive campaigns, organizations and brands win the internet!

Keep in touch y’all!

 

 

 

 

 

 

 

 

July 31, 2023/0 Comments/by Josh Klemons
https://joshklemons.com/wp-content/uploads/2023/07/republican-candidate-email-lists-tracking.png 1080 1080 Josh Klemons https://joshklemons.com/wp-content/uploads/2023/05/Reverbal-Communications-Josh-Klemons.svg Josh Klemons2023-07-31 16:05:102023-12-19 16:39:08I’ve Been On All The Top-Tier Republican Presidential Candidates’ Email Lists For 7 Weeks. Here’s What I’ve Learned.

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